Andy Tran

I believe the dealer did a good job in the inspections based on my concerns. I am not completely satisfied that there is nothing wrong with the vehicle. Perhaps I need to do a whole diagnostic on the ve based on my concerns. I am not completely satisfied that there is nothing wrong with the vehicle. Perhaps I need to do a whole diagnostic on the vehicle. More

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I have received the best dealer service from Andy Tran, one of the Service Advisors. He was professional and made sure my car that I bought from this dealer was taken care of. He got my tailgate window def one of the Service Advisors. He was professional and made sure my car that I bought from this dealer was taken care of. He got my tailgate window defroster fixed. I live in San Fran Bay Area which is a 2 hour drive to the Dealer and Andy made sure all of my car services were completed in time for me to drive back home earlier., it was worth the long drive and I wished for Victor Reynoso to commend Andy’s excellent customer interaction skills. Even though I live far, I would still drive to this Dealer as long as Andy is my Service Advisor. Thank you Andy. More

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This was a great experience for us today. We brought our 2021 Highlander in for its 120,000 service and it was all accomplished in one day. Our service representative (Andy) was very polite a We brought our 2021 Highlander in for its 120,000 service and it was all accomplished in one day. Our service representative (Andy) was very polite and professional and we thank him for how smooth everything went, Thanks again Toyota of Elk Grove. More

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This is my go to Toyota Dealership. No markup on their cars or gimmicks. I’ve bought two cars from them, including a car during the height of COVID, where all other dealerships had a ma No markup on their cars or gimmicks. I’ve bought two cars from them, including a car during the height of COVID, where all other dealerships had a markup of at least $5K on the same vehicle. Their service department has been great at taking care of my Toyota fleet. They listen to my concerns, and address the issue by fixing it, and the last repair bill came in cheaper than the original quote! Friendly staff, I’ve met two of their mechanics, and I felt that they genuinely cared. One even brought me to the service area to look at the color of my used transmission fluid to confirm my decision to change it. Finally the parts department does not gouge you parts. I’ve purchased the same part from other dealerships in the area, and all except for one had markups. More

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Agent was very helpful and very good at what he does. They take very good care of you. They take very good care of you. More

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We got right away. They treated us right, they charged us fair price.They treated us right. They treated us right, they charged us fair price.They treated us right. More

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Thanks a lot for the help of the advisor Andy Tran and Satisfied with excellent job done . Satisfied with excellent job done . More

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The service I received at Elk Grove Toyota was excellent, professional and courteous. I recommend this dealership for Toyota service. professional and courteous. I recommend this dealership for Toyota service. More

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This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest and customer focused and not seeking increase in overall profits. Unlike, another Toyota dealership that seek to rip off customers in service repairs to show high profits and high commission at customer’s expense. As a long time Toyota customer Elk Grove Toyota represents the Toyota Brand. I strongly urge any customer seeking doing business with Toyota service I recommend Elk Grove Toyota. More

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Fast and efficient service . Close to my location and excellent customer service. Good price overall Close to my location and excellent customer service. Good price overall More

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