Angel Flores | Page 21

This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back. 2 weeks later and nothing. Haven’t heard from anyone. I set an appointment at Grapevine Honda. I’ll drive farther for good customer service. Am almost ready to trade my car in, and will be buying at Grapevine Honda. Suck it Norm Reeves! More

by Jmorganragsdale Verified Customer Verified Customer

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Overall this dealership is nice and I love the min Cafe. I bought my car there when it was Huggins Honda, and just a little concerned that the deal and contract i had with them is not in the new system. But I bought my car there when it was Huggins Honda, and just a little concerned that the deal and contract i had with them is not in the new system. But once I send in my original contact with Huggins, I'm sure Norman Reaves will honor it. More

by Bmcgriff1913 Verified Customer Verified Customer

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The customer service specialist, Kim Kellar, provided a professional service to me. He is very knowledgeable about cars. He always helps me to budget costs for major car repairs. professional service to me. He is very knowledgeable about cars. He always helps me to budget costs for major car repairs. More

by Anqiwu1211 Verified Customer Verified Customer

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The service was great. Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on th Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on the part to get fix. That alone will keep my business coming back to you guys for future fixes. More

by anthonysim Verified Customer Verified Customer

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Love most of the employees. They're customer service is consistent with the exception of one or two Service Advisors. They are what keeps me returning to Norm Reeves North Richl They're customer service is consistent with the exception of one or two Service Advisors. They are what keeps me returning to Norm Reeves North Richland Hills. One suggestion would be for the service techs to put things back as they found them. For example, put my seat back in the position that I had it. Put my tire key back inside the bag and put it back in my glove box. Turn my blower off and don't change my radio station. More

by Mjones05 Verified Customer Verified Customer

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Great waiting area and cafe. Provides comfort and plenty of options for seating, and snacking Provides comfort and plenty of options for seating, and snacking More

by mike1068 Verified Customer Verified Customer

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Angel was personable and did what he was able to do for me. The wait time was what he said it would be. me. The wait time was what he said it would be. More

by lsilvers43 Verified Customer Verified Customer

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Very friendly and attentive crew. I was in and out in under an hour. No complaints at all! I was in and out in under an hour. No complaints at all! More

by Rhassansmith Verified Customer Verified Customer

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They are the best but they are too far away. The people are all really good but I will probably use David McDavid from now on. Much closer. The people are all really good but I will probably use David McDavid from now on. Much closer. More

by Wackyjackie11 Verified Customer Verified Customer

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Friendly employees and timely oil changes. It’s also nice that they wash my car when they are done. It’s also nice that they wash my car when they are done. More

by Lynnjessee1 Verified Customer Verified Customer

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