Aniekan Edem | Page 9

What an unexpected event this day. We were there for appointment in service department for one new tire sensor. Forget that! For various reasons we met John and decided to look for a new car for me. J appointment in service department for one new tire sensor. Forget that! For various reasons we met John and decided to look for a new car for me. John was very nice and helpful knowing exactly which car we would love. It was hard leaving my sweet 2007 Lexus IS 250 behind, but we’re both smiling now driving our beautiful black 2013 LS 460. Thanks to all of you! Our second purchase from Northside! More

by Tommie Gustafson Verified Customer Verified Customer

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Excellent experience Wonderful staff. Go see Barry Bartel, He was wonderful to work with. Tyler Stephens always takes care of his clients. Aniekan in service is the best. We love Northside Lexus. Bartel, He was wonderful to work with. Tyler Stephens always takes care of his clients. Aniekan in service is the best. We love Northside Lexus. More

by WINHALL6 Verified Customer Verified Customer

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This is the best dealership. We have been trading with them for over 20 years and they always do a great job. Don Holifield is also a great salesman. And we were able to have our car delivered to Brenham. them for over 20 years and they always do a great job. Don Holifield is also a great salesman. And we were able to have our car delivered to Brenham. More

by SKBRYAN1001 Verified Customer Verified Customer

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This was the fourth Lexus I purchased in the last five years. Mark Green has been very helpful and professional. Kudos to Tim Karmout and Marcus Atkins for their efforts in making this a fantastic exper years. Mark Green has been very helpful and professional. Kudos to Tim Karmout and Marcus Atkins for their efforts in making this a fantastic experience. On a separate note, the only negative thing I have to say is that the Service Department wasn't up to par in regarding to fixing my 2016 Lexus NX 200t. I dropped it off for service regarding a clicking noise coming from the steering column. Aniekan Edem stated that the navigation system seal was hanging (or something to that regard) and that he hopes that fixed the problem. Well I'm still having the same problem and it wasn't coming from the navigation system. As mentioned earlier, I'm very pleased with the purchase of the 2016 ES 350 More

by Rayslexus Verified Customer Verified Customer

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Best Dealership Ever I have bought vehicles of different brands and types. The biggest difference I see in Northside Lexus and the rest is the amount of commitment Northsi I have bought vehicles of different brands and types. The biggest difference I see in Northside Lexus and the rest is the amount of commitment Northside Lexus puts on customer service. It starts in the service department all the way through to the purchase of my vehicle. Northside Lexus is just a cut above in all aspects of the overall experience of vehicle ownership. Northside Lexus has spoiled me and I can not invision buying a vehicle anywhere else. More

by SDCLEVELAND Verified Customer Verified Customer

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Purchased 2020 RX350 I have worked with Anienkan Edem for service on my 2009 RX350 for several years. He is knowledgeable, professional and always does a great job and re I have worked with Anienkan Edem for service on my 2009 RX350 for several years. He is knowledgeable, professional and always does a great job and represents Northside Lexus well. I see no room for improvement. He does his job flawlessly. On April 29, 2020 my wife and I purchased a 2020 RX350 and worked with Joshua Keough. As with all Northside Lexus representatives he executed his duties perfectly in a professional manner. He certainly provided us with a very enjoyable experience. I comment Northside Lexus for putting forth the effort to provide the ultimate customer experience every time. More

by TJACKSON10 Verified Customer Verified Customer

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2020 Lexus ES350 Very pleased with the dealership. Friendly, courteous and great personnel. My salesperson, Bobby Bosley, went out of his way to pick me up at my hom Very pleased with the dealership. Friendly, courteous and great personnel. My salesperson, Bobby Bosley, went out of his way to pick me up at my home and take me to the dealership to purchase my new car because my husband could not drive. More

by WHEELERSAN Verified Customer Verified Customer

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Exceptional Service! This is our 4th Lexus new car purchase from this dealership, assisted by our sales professional, David Gardner. The staff is friendly, professional a This is our 4th Lexus new car purchase from this dealership, assisted by our sales professional, David Gardner. The staff is friendly, professional and knowledgeable. The new facility is beautiful. We have always been completely satisfied! More

by MSCHAFER2 Verified Customer Verified Customer

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New facility Love the new facility. Very comfortable customer area with numerous areas to plug in electronic devices. Nice showroom. Only area I would improve is p Love the new facility. Very comfortable customer area with numerous areas to plug in electronic devices. Nice showroom. Only area I would improve is providing greater variety of magazines to read. Entire facility only has one magazine. If one is waiting for a longer period of time, it would be nice to read more than one magazine. More

by cardinalvotaw Verified Customer Verified Customer

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Outstanding Organization Just purchased our 4th Lexus from Mike Driskel. Mike has always been very helpful and we trust his judgement and advice. Service at Northside is anoth Just purchased our 4th Lexus from Mike Driskel. Mike has always been very helpful and we trust his judgement and advice. Service at Northside is another reason we keep coming back. Our latest Service Advisor Aneikan Edem is a real gentleman and a great customer representative for Northside. Lexus vehicles and service is not inexpensive, but the quality, sales and service is so good that it’s difficult to look elsewhere. We trust that our new 2020 RX FSport will provide the same great experience as our others have. More

by MDELAAT Verified Customer Verified Customer

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