Ann Maria Trapani | Page 12

Jayrod51 Once again, another pleasant visit with the folks at Circle Infiniti in Long Branch, NJ. As usual, Ann Maria Trapani , was extremely welcoming. Expl Once again, another pleasant visit with the folks at Circle Infiniti in Long Branch, NJ. As usual, Ann Maria Trapani , was extremely welcoming. Explained, step by step, what was to be done to my vehicle. I've been going to this Dealer for the last 10 years and never ever had a bad experience, always friendly, helpful, knowledgeable. I actually, look forward to next service appointment. "EXCEPTIONAL CUSTOMER SERVICE" Thanks Annie!!!!! More

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Superb Recently I ended up with a flat tire. Got towed in circle and joe handle everything quickly & efficiently. Got a new tire on and a car wash and back o Recently I ended up with a flat tire. Got towed in circle and joe handle everything quickly & efficiently. Got a new tire on and a car wash and back on the road the same day. Amazing work guys very impressed More

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Great Experience! Extremely helpful. Exceptional customer service between the valet, receptionist and both service advisors John D. And Ann T. Highly recommend and will Extremely helpful. Exceptional customer service between the valet, receptionist and both service advisors John D. And Ann T. Highly recommend and will return to these advisors in the future! More

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Best Staff Ever This is my third time leasing from this dealership. I was seriously contemplating moving on to a less expensive car but after working with Don Lotano This is my third time leasing from this dealership. I was seriously contemplating moving on to a less expensive car but after working with Don Lotano, my Salesperson and Annie in Service, I decided to stay. Don is the most pleasant salesperson I've met so far. He understood my needs and got straight to the point with a figure that worked for me. I am a busy working mom of three young children and do not have the time or energy to waste. The main reason I decided to stay is because of Ann Maria Trapani in service. She has been with me from the beginning, almost 7 years with this dealership. I look forward to bringing my car in so we can chat. She always takes care of the problems effortlessly and efficiently. She is amazing at her job. I couldn't imagine going any where else. They make car buying/leasing easy! Thanks guys! More

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Truly Exceptional service! Each visit to Circle Infiniti reminds me why I stick with the brand. I love the ease of making an appointment through an app knowing there is an entir Each visit to Circle Infiniti reminds me why I stick with the brand. I love the ease of making an appointment through an app knowing there is an entire service team on the other end ready for me. Upon arriving to their new state of the art facility the friendly valet is at the door ready to get me back to my daily schedule. More

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One Happy Customer I honestly experienced one of the best customer service I have ever received. What an amazing staff Circle Infiniti has...from the minute I arrived Jo I honestly experienced one of the best customer service I have ever received. What an amazing staff Circle Infiniti has...from the minute I arrived John was extremely helpful. While I waited just a short time, the waiting room was fully stocked with refreshments and it was very comfortable. My car was not going to be ready so I was given a beautiful Qx50 as a loaner. John called me as promised when my car was ready. I was so impressed from the day I bought my car. It just keeps getting better. Customer for life😀 More

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Excellence - Always! I have been a customer of Circle Infiniti since 2001. Honestly, I don't think I'll ever own anything other than an Infiniti. Quality vehicles and qu I have been a customer of Circle Infiniti since 2001. Honestly, I don't think I'll ever own anything other than an Infiniti. Quality vehicles and quality care from the entire team. From sales to service, hands down the best! The service team in particular - they have always gone above and beyond to meet my needs, guide me in the care and maintenance of my vehicles and have always done everything they can to help me when I've needed it. More

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Service team Circle Infiniti best dealership in NJ. Service team is top notch. Ann Maria and Todd Rovinsky are the best. Always keep you updated with all work. Circle Infiniti best dealership in NJ. Service team is top notch. Ann Maria and Todd Rovinsky are the best. Always keep you updated with all work. More

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superior customer service The staff at Circle Infinity go out of their way to make things right for you . I feel they have superior customer service compared to most car dealer The staff at Circle Infinity go out of their way to make things right for you . I feel they have superior customer service compared to most car dealers. Always looking out for the customer while getting your car in the best shape possible . More

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Amazing Service I usually work with the same service manager every visit, however she was off for the drop off and I had the pleasure of working with 2 of her colleag I usually work with the same service manager every visit, however she was off for the drop off and I had the pleasure of working with 2 of her colleagues for my emergency repair. Joe was wonderful to work with and made my drop off experience amazing! He & John helped me navigate the repair process through my external tire/wheel protection policy which made this repair EXPONENTIALLY easier. They did a wonderful job of getting everything I could have needed repaired, including fixing other things that were under my policy that I was not intentionally going there to repair. Upon pick up I was pleased to know they got all my repairs covered by my policy and my regular service manager was there and she is such a pleasure to work with every time! The car was returned to me completely pristine looking like a brand new vehicle. Meanwhile, my loaner car was a perfect replacement for my car which also made the need for repair so much less bothersome. Every one of the service managers are so knowledgeable and such a pleasure to work with. Ive said it multiple times but Circle Infiniti has my service for life!!! Highly recommend them to EVERYONE looking for service. More

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