Anna Kaloshina | Page 10

Ana was great and made this process enjoyable! ! I am thankful to Ana for her service and patience during this time. ! I am thankful to Ana for her service and patience during this time. More

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Ana is truly remarkable! She takes the time to make you feel very special! She is extremely knowledgeable on Lexus Brand. She is empathetic and very reliable. She takes the time to make you feel very special! She is extremely knowledgeable on Lexus Brand. She is empathetic and very reliable. More

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My husband and I live in Orlando and we drove to Lexus of North Miami to buy our car. Anna Kaloshina was very professional, helpful, and made our buying process excellent. We will be coming back to buy our n North Miami to buy our car. Anna Kaloshina was very professional, helpful, and made our buying process excellent. We will be coming back to buy our next car from her. More

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I had an appointment with Tania to see a Lexus NX250 Premium, I understand that people get busy but her associate Anna hassled me and did not take anything I said into consideration. She wanted to appra Premium, I understand that people get busy but her associate Anna hassled me and did not take anything I said into consideration. She wanted to appraise my car right off the bat, she was very transactional and did not have any consideration for my visit. I WILL NOT be purchasing a Lexus at all especially not from any Craig Zinn dealer, I did not feel like a customer or valued. I am sorry that it has to be this way and please do not ask me to reconsider at all. Tania is a sweetheart and she has been very supportive as well as considerate. But after today, I am done with the Lexus along with the Toyota brand because I have never felt so bad about car shopping which is something I enjoy along with cars and I am working my tail with getting everything together. I am stressed out to the point that, I throw myself into work and my birthday is coming up in which I am not excited about it at all. Also, this car shopping experience has been to the point of being very difficult and I do not have a relationship with anyone because of this. There is NOTHING you all can do to help this situation at all and I thank you all for your time along with your support. Thank you for your help and efforts. More

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Great customer service and sales/product team! They do understand your particular needs and wants! They do understand your particular needs and wants! More

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Anna was helpful, very friendly and had a lot of patience with me in finding the right car. When I inquired online about an IS350 F Sport she contacted me pretty quickly. We set up a date and time to meet an with me in finding the right car. When I inquired online about an IS350 F Sport she contacted me pretty quickly. We set up a date and time to meet and I drove from West Palm Beach to Miami. I didn't find the IS350 F Sport that I wanted due to low inventory, but the RC 300 in the showroom caught my eye. I test drove an RC350 and an RC 300 F Sport. I fell in love with both, but ultimately ended up with the RC 300 F Sport with the white exterior and red interior. I've owned the car for about a week and enjoy driving it. It is a head turner for sure especially since there aren't any RCs on the road. I wouldn't mind taking the drive to Lexus of North Miami for another Lexus in the future. Thanks again Anna, your professionalism and friendliness made my car buying experience much better than I expected. I almost forgot to mention the gentleman that works for progressive named Gabriel saved me a lot of money on car insurance. More

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