Annie Lam | Page 11

5 th time back This was our 5th time buying so I think that say it all! Love the service department, sales department, and financial department! Hope it continues to This was our 5th time buying so I think that say it all! Love the service department, sales department, and financial department! Hope it continues to be our favorite! More

Report | Print

Made the process easy Annie and Brian were very nice to work with and very responsive throughout the process. Justin was also great. They understood what I was looking fo Annie and Brian were very nice to work with and very responsive throughout the process. Justin was also great. They understood what I was looking for and helped to make it work. More

Report | Print

ABOVE and WAY BEYOND After a bunch of emails back and forth with a very very patient appointment person named Annie - I was guided to buy the exact kia soul EX that I was After a bunch of emails back and forth with a very very patient appointment person named Annie - I was guided to buy the exact kia soul EX that I was looking for ! Then when I got there for my appointment Cheryl Cooper made the whole purchase WAY easier then I could have hoped for ! There were a Bazzillion cars to pick from had I needed to, but the one I had been helped with was waiting for me on the floor when we got there - and Cheryl was so helpful showing me around what I bought ! To top it all off -- I actually purchased my Soul for less then I expected to !!! GREAT Experience!! The other relief was that there was NO sales pressure - AT ALL !!! More

Report | Print

Researched new Kia Forte, best deal We did our research on the Kia forte LXS model. Test drove one from this dealership, and went home to think. After contacting about five or six other We did our research on the Kia forte LXS model. Test drove one from this dealership, and went home to think. After contacting about five or six other dealerships, we found the best deal at this location. And we also got free oil changes, tire rotations for two years. Was not given this offer anywhere else. All said and done, we went where we got the most for our money, and this was it ! More

Report | Print

Great and friendly Great place to buy a Kia. Cheryl did a great job! I will recommend Jim Butter Kia to all my family Co workers and friends. Annie is awesome. She is wh Great place to buy a Kia. Cheryl did a great job! I will recommend Jim Butter Kia to all my family Co workers and friends. Annie is awesome. She is who got me to come in. More

Report | Print

No hassle and super friendly staff I was given the run around and only offered ordering for a new telluride at other dealerships. I called Jim Butler who to no surprise only had one, ho I was given the run around and only offered ordering for a new telluride at other dealerships. I called Jim Butler who to no surprise only had one, however it was exactly what I wanted. Annie kept me in the loop until I got there in case it was sold! When I got there, Don was awesome and got us in and out with financing quickly. My trade was above what we thought it would go for as well. All in all we were really happy with the process. My sister got her fiat from the Jim Butler in Creve Coeur, we’ve had nothing but great interactions. More

Report | Print

Great experience Easy to negotiate price. Very friendly and fast. Annie made it easy to get price I wanted. Rodger was very helpful and friendly. He was wonderful to Easy to negotiate price. Very friendly and fast. Annie made it easy to get price I wanted. Rodger was very helpful and friendly. He was wonderful to work with. Extremely happy with price and trade in. Finance also found me a better Apr than my bank had. More

Report | Print

Fast and easy I knew the car that I wanted to look at. Drove it, negotiated a price, and purchased the car within 3 hours. Rodger was very courteous and professio I knew the car that I wanted to look at. Drove it, negotiated a price, and purchased the car within 3 hours. Rodger was very courteous and professional. Would highly recommend this dealership to anyone! More

Report | Print

fantastic It was very refreshing to enter their dealership and be treated with respect and treated like we mattered. Thank you Jim Butler Kia for everything. It was very refreshing to enter their dealership and be treated with respect and treated like we mattered. Thank you Jim Butler Kia for everything. More

Report | Print

Customer service seems good Dealership seems responsive to your needs. Would of been a 5 star rating except the car was delivered to me filthy. Grass and weeds in the back seats. Dealership seems responsive to your needs. Would of been a 5 star rating except the car was delivered to me filthy. Grass and weeds in the back seats. Found a dirty sock in the back seat floor board the windows in the car we're never cleaned on the inside. When I picked up the car there was a razor blade laying on the back seat. Car dealership was good with sales not so good with final details More

Report | Print