Anthony Cristiani | Page 3

I’ll be a colonial Ford Customer for life. Shayne the salesman did a great with his job pressure approach and he was extremely knowledgeable. The entire team there was awesome from the GM to Shayne the salesman did a great with his job pressure approach and he was extremely knowledgeable. The entire team there was awesome from the GM to the finance guy. I’m even brining my truck there from now on to get serviced even though I live on cape. Just a great establishment. More

by Sam85 Verified Customer Verified Customer

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Thank you for a helpful customer service department who explained everything and assisted in adding important safety recalls. explained everything and assisted in adding important safety recalls. More

by HB Verified Customer Verified Customer

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Had me truck in with a noise in the sunroof. Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole p Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole process. Would recommend for any ford service needs! More

by ANTHONYVCOLOMBO Verified Customer Verified Customer

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Always have had great service at Colonial. Staff is great, communication is excellent, will return. Staff is great, communication is excellent, will return. More

by king_12941 Verified Customer Verified Customer

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Great dealer always services my car on time as expected bought several new fords from them since 2012 bought several new fords from them since 2012 More

by paulgroom500 Verified Customer Verified Customer

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The service was excellent, reasonably priced, and a pleasant environment to work while the car was being serviced. pleasant environment to work while the car was being serviced. More

by allison.nichols Verified Customer Verified Customer

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When they rotated my tires they over-torqued the lug nuts, spline drive type, massively, unbeknownst to me. When a well known tire shop in the area attempted to remove the wheels to check on an imbala nuts, spline drive type, massively, unbeknownst to me. When a well known tire shop in the area attempted to remove the wheels to check on an imbalance issue one nut broke and another twisted, but did not break. The remainder we left alone. I called Colonial and asked talk to the service manager, Jon Rydings, and was told he wouldn't be in until Monday, so I used the email feature of their website to leave a message. I received a text from Molly who said she would speak to him and that he would get back to me shortly. By the end of the day, I texted Molly to let her know that I had still heard nothing. She reiterated that she had made the team aware and that someone would call me shortly. I never heard anything. Since I've only been a service customer there for 20 years, I guess I'm not even entitled to the common courtesy of a reply. More

by Bob Frye Verified Customer Verified Customer

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Brought my car in for recall work all done same day. Great dealership. Been a customer since 2012 Great dealership. Been a customer since 2012 More

by paulgroom500 Verified Customer Verified Customer

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Anthony was friendly, courteous and kind. The service was thorough and fast…couldn’t believe I was in and out in less than an hour! We just moved to the area and happily found our new Ford h The service was thorough and fast…couldn’t believe I was in and out in less than an hour! We just moved to the area and happily found our new Ford home! More

by sddyer0 Verified Customer Verified Customer

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Anthony in service is amazing. Dylan in sales fell short. He even hung up on me. He was talking over me instead of listening to my concerns. It took over two weeks for me to ac Dylan in sales fell short. He even hung up on me. He was talking over me instead of listening to my concerns. It took over two weeks for me to actually get the registration and financing paperwork from them. My vehicle was delivered dirty. I was told it would be detailed but it was not. Anthony in service addressed it for me. Another salesman helped me get my paperwork from one of the managers. The showroom and facility are beautiful. Dylan was great during the negotiating price process but lacked the follow up needed. More

by jjsfdcompany Verified Customer Verified Customer

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