Anthony Nicholas | Page 11

Not happy with guys air conditioning stop after three months it xxxxxxxx I pay 17000 for the car it going cost 3700 get fixed months it xxxxxxxx I pay 17000 for the car it going cost 3700 get fixed More

by terryiagulli5 Verified Customer Verified Customer

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The service and attention make me feel happy. The greeting, the smile and the good attitude of the staff, I like it. The greeting, the smile and the good attitude of the staff, I like it. More

by carmen.cpz60 Verified Customer Verified Customer

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When having my car towed in to have it serviced being it would not start and also wanting an oil change. I was lost for words when I was told they could not figure out what was causing the engine to not sta would not start and also wanting an oil change. I was lost for words when I was told they could not figure out what was causing the engine to not start, that I needed to find my own way to have it towed ACROSS THE STREET LITERALLY to Hyundai. When I explained I used my last tow there since they are the ones who sold me the car. I was told they would absolutely NOT help me in any way besides give me a number to a company who tows. Once my car Reached Kia by my own arrangements, it ended up being my battery. I wish I could less then the one star, any around the corner mechanic should have been able to figure this out without the extra tow bill and headache. More

by brodrickrutledge Verified Customer Verified Customer

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always do a great job! Been with Lokey 19 years and after Helene totaled our Nissan platinum, we got beautiful rogue SV. That makes our FOURTH purchase with you. Very sa Been with Lokey 19 years and after Helene totaled our Nissan platinum, we got beautiful rogue SV. That makes our FOURTH purchase with you. Very satisfied and would recommend Lokey to everyone! More

by donahuet Verified Customer Verified Customer

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Analysis done but work hasn’t been done yet I didn’t get a call back on Friday as to the status of when to bring my car back. a call back on Friday as to the status of when to bring my car back. More

by MCATLIN5 Verified Customer Verified Customer

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Chuck is a great service advisor and has been more helpful than the other service advisor and the service manager. He cares about his customers as the others don’t care and don’t wanna help helpful than the other service advisor and the service manager. He cares about his customers as the others don’t care and don’t wanna help More

by Townsend157 Verified Customer Verified Customer

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Great experience at the service department of this dealership. I am satisfied with how quickly I am in and out. dealership. I am satisfied with how quickly I am in and out. More

by cmassari1 Verified Customer Verified Customer

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Fraud alert: This dealership caused $4,500 to the body of our vehicle during an oil change and refuses to take accountability. In January we purchased a BMW from Lokey Nissan with the promise of “free oi our vehicle during an oil change and refuses to take accountability. In January we purchased a BMW from Lokey Nissan with the promise of “free oil changes for life.” I recently brought the vehicle in for its first oil change. After waiting in the lobby for 2 hours, they strangely parked my car passenger side against the garage afterwards. I went for a coffee, where I could see my vehicle from the cafe where I was working remotely. When I went back to my vehicle I noticed that someone at Lokey Nissan had negligently smashed the passenger side up and didn’t bother to notify me. How they caused so much damage is beyond me. This dealership has denied all accountability and they’re an absolute fraudulent and frankly criminal joke. They even had the audacity to send me this blatantly photo shopped photo of the vehicle to say that I caused the damage after I left the lot. They edited the BMW logo out of the photo! One of their goons sent it from a yahoo email, comically saying it was a snapshot of their CCTV footage. Someone at Lokey Nissan caused over $4,000 in body damage to our vehicle. We filed a claim through our insurance and paid our $500 deductible. So much for the “free oil changes for life.” Obviously we’ll never return to Lokey Nissan for anything. They owe us $500 in damage, which could have been so much worse if our deductible was higher. And get this, Lokey Nissan didn’t even change the oil - as the change oil light is still coming on afterwards! Also, pay no attention to the customer service email they give in reply to negative Google reviews. The email doesn’t even exist. I should have filed a police report that day, and fortunately I still can and have been advised to do so. Don’t make the same mistake dealing with Lokey. More

by alexkallimanis Verified Customer Verified Customer

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They were super professional and courteous. Very informative and explained my situation with my vehicle.. I was able to get all of my recalls done while I was there getting a diagnostic check Very informative and explained my situation with my vehicle.. I was able to get all of my recalls done while I was there getting a diagnostic check More

by bkhall727 Verified Customer Verified Customer

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They are always friendly and extremely helpful. I have recommended to many people I know. I have recommended to many people I know. More

by k8harvey88 Verified Customer Verified Customer

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