Ardallion Jordan

I had a great experience working with Jordan during my car purchase. He brought a genuine personal touch to the entire process and was always accommodating and responsive. What stood out most was how open car purchase. He brought a genuine personal touch to the entire process and was always accommodating and responsive. What stood out most was how open, honest, and upfront he was from start to finish — no pressure, just clear communication and great customer service. Jordan truly made the car-buying experience enjoyable and stress-free. I highly recommend working with him if you’re looking for someone trustworthy who genuinely cares about his customers. More

by VXVANN1123 Verified Customer Verified Customer

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I went in to pay cash for a $46,000 used car. They "gave me" $6,000 for my trade in. I left with the car, a bill for $52,000 and no less than 5 hard inquiries on my credit report. For a cash deal They "gave me" $6,000 for my trade in. I left with the car, a bill for $52,000 and no less than 5 hard inquiries on my credit report. For a cash deal! Be careful with these people. More

by ralphmichaelis Verified Customer Verified Customer

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Fast friendly and delivered my needs! The staff was accommodating and worked to get us the deal we were looking for on a Jeep Grand Cherokee! The staff was accommodating and worked to get us the deal we were looking for on a Jeep Grand Cherokee! More

by jerrykuntz Verified Customer Verified Customer

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I am not satisfied because they are liars. I bought a truck from them for over $90,000 late at night; since it was nearly a two-hour drive from my home, I didn't have time to inspect it thorou I bought a truck from them for over $90,000 late at night; since it was nearly a two-hour drive from my home, I didn't have time to inspect it thoroughly—between the paperwork and the fact that they were about to close, I was rushed. They sold me an insurance policy claiming I wouldn't have to pay a deductible, and they told me the vehicle I had purchased had no open recalls—both of which were lies. It actually had two open recalls, and I was required to pay a $250 deductible. Furthermore, the windshield had a small crack, and they refused to replace it, telling me instead to file a claim through my own insurance. The only scenario in which I would recommend them is if the person asking were my enemy; but if it is someone you care about, it is best to keep them far away from this dealership. More

by JAMOR0212 Verified Customer Verified Customer

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Jordan seemed to be a pleasant salesman. He was very responsive to all my questions. And worked diligently to get my payments to where I wanted them to be. However, I had an issue with finan He was very responsive to all my questions. And worked diligently to get my payments to where I wanted them to be. However, I had an issue with finance running my credit through 6 different creditors - with one being today and I already have the car in my possession - when I had a 710 credit score. Although Jordan was pleasant and responsive, when my husband and I came to pick up the vehicle and complete the purchase after traveling 4 hours my husband cranked the car to see how it runs and he noticed a hesitation. He mentioned it to Jordan and Jordan assured us that they inspected the vehicle and it was fine that’s just how it sounds. So we completed the paperwork - afterwards he told me I had a 3 month warranty if I have any issues to call him and he will locate some place in my city where I can take the vehicle and get it repaired. 3 hours into our trip back home we stop at a gas station and when we get ready to leave the car does not crank. We did not have jumper cables so we had to ask someone to help us. We got the car started and I immediately got on the phone to call Jordan - I told him what happened and he said for me to give him 10 minutes and he will call me back once he speaks with the used car manager. Jordan texted back a few hours later and said he spoke with the manager and he is trying to figure out a way to help. It’s 2 days later and I have not heard from anyone. My husband had to purchase a new battery - $285. This was not Jordan’s fault. But the issue should have been handled a lot better. Promises were made that were not followed through on. He assured me that if something were to happen they could assist me in getting it repaired. This should have been made right. More

by Ginaash2 Verified Customer Verified Customer

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For the most part this was a long drawn out typical car buying experience. It took us 6 hours to reach a deal and the dealership was really relying on us to provide more instead of them kicking in more. On buying experience. It took us 6 hours to reach a deal and the dealership was really relying on us to provide more instead of them kicking in more. Once we reached an agreement, it ten took even more time to get the financing done. And when e say done they automatically added in the extended warranty without even asking us. More

by Bumper1957 Verified Customer Verified Customer

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Excellent service, great communication,takes time with customers, appreciate the patience of helping me find the right Truck.Thank you customers, appreciate the patience of helping me find the right Truck.Thank you More

by Jcarver2255 Verified Customer Verified Customer

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I’m the sales team is top notch. Thank you to Ardallion Jordan and Martin Gero! It was a pleasure working with them. This is my 3rd vehicle I brought from this dealership. Thanks aga Thank you to Ardallion Jordan and Martin Gero! It was a pleasure working with them. This is my 3rd vehicle I brought from this dealership. Thanks again for everything! More

by LAVON.A.WALKER Verified Customer Verified Customer

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Jordan was very personable and worked with us to ensure we were well taken care of. There was no pressure as we worked to purchase a vehicle for my son. The finance manager took time to share with my son we were well taken care of. There was no pressure as we worked to purchase a vehicle for my son. The finance manager took time to share with my son about the process and general overall good financial advice about credit not overextending which was refreshing! Great work from the whole team. We’ll visit Jerry Ulm again for our used car needs. More

by davidhleon915 Verified Customer Verified Customer

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I had a great experience, Jordan helped me a lot as well as the financial department. Excellent service. as the financial department. Excellent service. More

by latinaromy Verified Customer Verified Customer

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