Ari Flores

Attention to detail was excellent, but they took too long to get the job done. They should have immediately completed everything that could have been done to make the car safely drivable, then returned the c to get the job done. They should have immediately completed everything that could have been done to make the car safely drivable, then returned the car to the customer while they waited for the parts that had to be ordered. More

by jim.slater Verified Customer Verified Customer

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The service technician seemed very confused about which services were performed. Needs to he better trained on how to deal with customers. services were performed. Needs to he better trained on how to deal with customers. More

by susangriffisroark Verified Customer Verified Customer

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My service advisor Ari was excellent . good man and explained all repairs patiently to us good man and explained all repairs patiently to us More

by c1425 Verified Customer Verified Customer

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I DON'T HAVE 15 WORDS, BUT I REALLY APPRECIATE THE SERVICE AND THE OPPORTUNITY TO BUY MY CAR FROM YOU. I AND MY FAMILY ARE ENJOYING IT VERY MUCH. THANK YOU SERVICE AND THE OPPORTUNITY TO BUY MY CAR FROM YOU. I AND MY FAMILY ARE ENJOYING IT VERY MUCH. THANK YOU More

by garvinmaryalice Verified Customer Verified Customer

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Ari was so kind and explained everything to me. He went out of his way to make me feel confident in Parks and return in the future. He went out of his way to make me feel confident in Parks and return in the future. More

by Guido72 Verified Customer Verified Customer

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I went to this dealership for “The Works” and was pleased with their service. Ari was very helpful and informative. with their service. Ari was very helpful and informative. More

by AJGMANDY3 Verified Customer Verified Customer

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This service was for a recall. I will not be taking my car back to them since they misdiagnosed it twice. However, having said that, they have greatly improved their front desk ser I will not be taking my car back to them since they misdiagnosed it twice. However, having said that, they have greatly improved their front desk service personnel, nice, accommodating, such a change from a year ago! More

by mitz_me Verified Customer Verified Customer

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I was greeted upon arrival by a friendly Service writer and checked in within minutes. I was showed to the waiting room and offered coffee or drinks. Service was completed in the time I was told, car was and checked in within minutes. I was showed to the waiting room and offered coffee or drinks. Service was completed in the time I was told, car was washed and pulled up for a timely departure. All and all a very positive experience. More

by richmt1252 Verified Customer Verified Customer

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I was disappointed when my service man shrugged his shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my hood. He said I should not file a claim.Because it was 99.9 % not going to get covered. I will never use your services again. I will never buy a Hyundai again because of my experience at this location. This is far from the first time i've had bad service here. I receive a notice in the mail that my paint may be covered by a new warranty i make an appointment the same week and I find out it's 6 months beyond. It's obvious, it's hyundais responsibility. What a frustrating experience, I actually thought you were going to do the right thing. I can't even believe you're asking my opinion. Look at the reviews about the paint. This is, after I had a failing engine and got stranded on the interstate. Another hyundai issue that was made my responsibility. Just wait until you break down.Don't do the right thing and have a recall?!?! I'm sure this we'll go nowhere and then I will be considered at disgruntled person, but whatever. I just want my hood to be painted by hyundai and have them pay for it because it is NOT because I have two hundred thousand miles on my car. I'm sure that will never happen. Thanks for reading. One more thing, I was one of the first appointments, I wanted to go sit down and he asked me to stay standing there while he figured out what he was trying to do. I eventually told him I was going to sit down, and to please come and get me for my signature. Ridiculous! More

by Sam Verified Customer Verified Customer

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Lengthy waiting. Less than average communication. Obviously trying to be better. There have been some improvements but still have a ways to go. Less than average communication. Obviously trying to be better. There have been some improvements but still have a ways to go. More

by RADCAD86 Verified Customer Verified Customer

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