Ari Flores

He dose not know what he is talking about Ari is incompetent and needs to be educated about how the warranties work incompetent and needs to be educated about how the warranties work More

by dangator1 Verified Customer Verified Customer

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Amazing , mr. duke and his team are A-1 professionals and handle everything with care & integrity . Love yal duke and his team are A-1 professionals and handle everything with care & integrity . Love yal More

by RICKERTSAMUEL Verified Customer Verified Customer

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Michelle Cameron has always been of a highly rated employee over our continued relationship with Parks over the last 15 years employee over our continued relationship with Parks over the last 15 years More

by thomasldailey Verified Customer Verified Customer

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Poor customer service and communication. Recall took 6 plus weeks and all covered parts were not replaced. Car did not operate after completion. Battery dead on car also. Multi-point inspect Recall took 6 plus weeks and all covered parts were not replaced. Car did not operate after completion. Battery dead on car also. Multi-point inspections were different despite the car being held in service department the whole time. Did not offer rental or any accommodations. I would never recommend buying or getting car serviced there to anyone. More

by pat.erickson89 Verified Customer Verified Customer

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The service was great and Ari was excellent. He met when I arrived, and explained everything to me. The wait time was reasonable. He met when I arrived, and explained everything to me. The wait time was reasonable. More

by margaret.h.mccallum Verified Customer Verified Customer

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While I’m sure that the staff does an amazing job the flow doesn’t help the customers. Dropped my car off on Friday, the person they assigned the car to left and didn’t come in Saturday or Monday (the da flow doesn’t help the customers. Dropped my car off on Friday, the person they assigned the car to left and didn’t come in Saturday or Monday (the day I’m supposed to pick up). They had no answers and i got hung up on 4 times throughout the day, waited on hold for 51 min and got hung up on (maybe the phone system is hard to use when pushing the button). The manager finally called after I sent an email to him finding him online. Monday, he assigned the car to another mechanic and they got the job done. Came in, they gave me a discount for the trouble and put a part under warranty (amazing - thank you for eating the cost) but when leaving, the car is doing exactly what i brought it in for. One problem was fixed but, the shaking of the steering wheel…. Still there. Sent me manager a video to explain, maybe we need to see to understand. He said oh no, bring it back in. They run ANOTHER diagnostic (not sure why it wasn’t found in the first one), and it’s a steering wheel coupler, that item is 0.95 online at Hyundai, they quoted me $1,100 for parts and labor. Picked my keys up and went to Jerry Auto & AC with the .95 part for them to put it in. More

by kyndraharmstrong Verified Customer Verified Customer

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I have a 2002 Ford F250 I took it in for an alignment. They came by my house and picked it up Wednesday morning. Wednesday afternoon I called and asked how was my truck going they said somebody would call They came by my house and picked it up Wednesday morning. Wednesday afternoon I called and asked how was my truck going they said somebody would call me back. They did not. Thursday I called. They said somebody would call and tell me when the truck would be ready they did not. I became angry and wanted to speak to the service manager. He later called and told me everything that was wrong with my truck other than the alignment at this point I was so mad I told them not to touch my truck and bring it back to me. This is not the first time I’ve had problems with Parks Ford. I will never take my truck back to them again. Something as simple as being aligned, they are rifling senior citizens to get more money. Shame on you Parks Ford. They say they’re under new management their service and tactics haven’t changed at all in the past 10 years If you wanna call me, you can my name is Steven Langston. My phone number is 352-318-6355. More

by no26 Verified Customer Verified Customer

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Entirely too expensive. $350 for an old school lead acid battery is insane. It might have been my last transaction there. $350 for an old school lead acid battery is insane. It might have been my last transaction there. More

by kellygillen Verified Customer Verified Customer

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I had a scheduled appointment. I was there a few minutes early and was immediately helped. The work was completed in a timely manner and at the time promised. I was there a few minutes early and was immediately helped. The work was completed in a timely manner and at the time promised. More

by LABRADANE2 Verified Customer Verified Customer

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Faster than expected and completed. I find it a little bit annoying that you require 15 words here. I don't work for you I find it a little bit annoying that you require 15 words here. I don't work for you More

by dana.dineen Verified Customer Verified Customer

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