Ari Flores

The service expected completion time was longer than I was originally told. My appointment was the 1st time slot for that morning. I was told since I was scheduled for an inspection, it would take about a was originally told. My appointment was the 1st time slot for that morning. I was told since I was scheduled for an inspection, it would take about an hour. I went to work and since I didn’t hear back by noon, I called and was told there were no updates as to when my car will be serviced and someone will call me. No call back so returned after work around 4pm and was told someone was just serving my car. Although I had an appointment, my car wasn’t serviced until I showed up that evening. That’s bad service. Someone should have called me with an update More

by kenneth.johnson00 Verified Customer Verified Customer

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Service time is always professional. They try to have your vehicle serviced as quickly as possible. They try to have your vehicle serviced as quickly as possible. More

by alicea025 Verified Customer Verified Customer

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There is such a lack of communication. I dropped off my car for a service, and didn't get a call that it was ready until 610pm (which I didn't mind). However, when I tried to call back t I dropped off my car for a service, and didn't get a call that it was ready until 610pm (which I didn't mind). However, when I tried to call back to get an Uber, i kept getting the runaround saying that I can't pickup my car until the next day. More

by Maddie Verified Customer Verified Customer

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Fluids not refilled. Warning lights on. Tires not aired up. No communication from serviceman on why all paid for things were not done. Oil change sticker not replaced. Warning lights on. Tires not aired up. No communication from serviceman on why all paid for things were not done. Oil change sticker not replaced. More

by JENNALYNNHANSEN Verified Customer Verified Customer

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Great service from a team that has been well trained for very important part of the dealership experience very important part of the dealership experience More

by GWING0 Verified Customer Verified Customer

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He dose not know what he is talking about Ari is incompetent and needs to be educated about how the warranties work incompetent and needs to be educated about how the warranties work More

by dangator1 Verified Customer Verified Customer

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Amazing , mr. duke and his team are A-1 professionals and handle everything with care & integrity . Love yal duke and his team are A-1 professionals and handle everything with care & integrity . Love yal More

by RICKERTSAMUEL Verified Customer Verified Customer

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Michelle Cameron has always been of a highly rated employee over our continued relationship with Parks over the last 15 years employee over our continued relationship with Parks over the last 15 years More

by thomasldailey Verified Customer Verified Customer

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Poor customer service and communication. Recall took 6 plus weeks and all covered parts were not replaced. Car did not operate after completion. Battery dead on car also. Multi-point inspect Recall took 6 plus weeks and all covered parts were not replaced. Car did not operate after completion. Battery dead on car also. Multi-point inspections were different despite the car being held in service department the whole time. Did not offer rental or any accommodations. I would never recommend buying or getting car serviced there to anyone. More

by pat.erickson89 Verified Customer Verified Customer

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The service was great and Ari was excellent. He met when I arrived, and explained everything to me. The wait time was reasonable. He met when I arrived, and explained everything to me. The wait time was reasonable. More

by margaret.h.mccallum Verified Customer Verified Customer

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