Armando Morell | Page 9

Best survey best customer service I like the way that they treat me that way they clean my car that way. They explain to me everything about my car they treat me that way they clean my car that way. They explain to me everything about my car More

by AOACOSTA Verified Customer Verified Customer

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We have been using the Hackensack dealership for decades. Their professional skills include knowledge, kindness, courtesy and we always feel more than satisfied. It is why we keep coming back and we live i Their professional skills include knowledge, kindness, courtesy and we always feel more than satisfied. It is why we keep coming back and we live in NYC!! More

by sobejulieann Verified Customer Verified Customer

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A long wait was worth it I spent several hours waiting between visits from sales people to finally get in a car for a drive, and then on a second visit, to sign for the car. 1 I spent several hours waiting between visits from sales people to finally get in a car for a drive, and then on a second visit, to sign for the car. 10 days later I am still waiting - for the registration and plates. Armando was first class - the rest was less efficient. More

by RED47TC Verified Customer Verified Customer

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As always great service. Great car buying experience, no hassles . They delivered the deal they promised, which is great. The service department is exceptional. They service m Great car buying experience, no hassles . They delivered the deal they promised, which is great. The service department is exceptional. They service my personal car and we send them work from my business. I've sent a hand full of people in the last year to buy cars from Toyota of Hackensack. They all had the same great experience More

by INFO78 Verified Customer Verified Customer

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Armando was a pleasure to deal with and got us exactly the color we wanted! Would highly recommend going straight to him if you’re in need of a car!! Friendly, honest and quick turn around! the color we wanted! Would highly recommend going straight to him if you’re in need of a car!! Friendly, honest and quick turn around! More

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Great customer service ! Will definitely recommend my friends and family. Armando is always willing to help no matter the situation! Thank you! Excellent hassle free! friends and family. Armando is always willing to help no matter the situation! Thank you! Excellent hassle free! More

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Armondo is the best! We needed a second vehicle in a hurry so I called Armondo, he lined up 4 cars for us to test drive we were in and out in an hour. Smoothest car search I’ve ever had. hurry so I called Armondo, he lined up 4 cars for us to test drive we were in and out in an hour. Smoothest car search I’ve ever had. More

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Had an excellent experience with them all around, from when I walked in the door to when I left - courteous, respectful, honest! Would go back! when I walked in the door to when I left - courteous, respectful, honest! Would go back! More

by francesca.bielar Verified Customer Verified Customer

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The worst customer service experience of my life! I bought my truck online, and when I received the truck there was a chip in the window. 2 days later, when I was getting into it to go get it fixed, I I bought my truck online, and when I received the truck there was a chip in the window. 2 days later, when I was getting into it to go get it fixed, I noticed that it had spread across the window requiring a full new window. I reported this to the dealership and they passed the buck to the shipper, who still has not responded. Then after waiting for over 2 months for my license plate registration , the dealer tells me I need to go weigh my truck!! Amazing that a Toyota dealership does not know how much a Toyota Tundra weighs! Many of my emails, calls and texts were never returnedI Or they told me they would get right back and then nothing happened! know it is Covid19, but a simple follow up is still possible, even from home! This pattern is seen from the General Manager, right down through the ranks. I would never buy another vehicle from this dealership, and would cation anyone shopping online to look somewhere else! More

by WADEWILDERMAN Verified Customer Verified Customer

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This is a great place to get your vehicle.Toyota is a This is a great place to get your vehicle. Toyota is a very good and secure vehicle. The people who work here in Hackensack are very pleasant and h This is a great place to get your vehicle. Toyota is a very good and secure vehicle. The people who work here in Hackensack are very pleasant and helpful. More

by ALEIDA_DOMINGUEZ Verified Customer Verified Customer

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