Armenak Galstyan
Armenak Galstyan at Van Nuys Chrysler Dodge Jeep Ram
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Armenak Galstyan | Page 2

Parts Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.2
128 Reviews

Languages Spoken

English English

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4.2

128 Reviews

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128 Reviews of Armenak Galstyan

April 02, 2023

Dealership Rating
Employee Rating

Very good, thank you! !!!!!!!! 👍👍 Many thanks to all the staff, especially Arman. I hope that next time you will behave the same way at the top! More

by XA4O86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Badie Audish , Walid Benterki, Juan Del Rio, Matt Eatezadi, Alex Klaumenzer, Rene Robles, Rayan Saab

Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Arman and hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

April 01, 2023

Dealership Rating
Employee Rating

Waited 4 months for a transmission I’ve complained about electrical issues Took it in multiple time with no results still having problems More

by Carlos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mike Asatryan , Juan Del Rio

Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Carlos, I sincerely apologize that your vehicle is experiencing unresolved issues. Our goal is to deliver seamless, timely, and efficient assistance, and I'm very sorry if we've missed the mark. I'd appreciate the opportunity to address these concerns and see if I can help. Please consider contacting me directly when you have a moment. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

May 17, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Carlos, I would be happy to speak with you to discuss your radio issue and our current rental availability. If you are willing, please contact me at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

May 12, 2023

Carlos responded

When can I drop off my car to get the radio issue resolved and the start and stop system replaced. Will you be able to give me a rental? I have pictures and videos of the problems . Your customers service (Eddie) keeps giving me the run around about these issues. Tells me it will take a months to even look at the car . I would like a rental from you for my inconvenience of constantly taking my car to your dealership on issues that have never been resolved.

March 19, 2023

Dealership Rating
Employee Rating

I am very grateful to have all the work in dealerships thanks so much everyone . More

by p.dorraji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Badie Audish , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rayan Saab, Jonathan Schwartz

Mar 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

March 18, 2023

Dealership Rating
Employee Rating

Shat shnorhakalutyun amen inchi hamar hatkapes Armenin , es urax em vor hamagorcakcum em dzer het . More

by SARGISGRIGORYAN2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan

Mar 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review of Russell Westbrook Chrysler Dodge Jeep RAM!

March 15, 2023

Dealership Rating
Employee Rating

Benny gives excellent service, always there to help. Always go to him when I need something done on my Jeep More

by gbg917
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan , Juan Del Rio, Alex Klaumenzer, Rayan Saab, Benny from service department

Mar 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're ecstatic that Benny has earned your confidence! Thanks for being a Russell Westbrook Chrysler Dodge Jeep RAM customer. Drive safe, and we look forward to your next visit!

March 02, 2023

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Employee Rating

Excellent service. Always above and beyond. Great professionalism and expertise when it comes to my jeep wrangler Rubicon. Payman my Service Advisor was super friendly More

by PETERDRASNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Badie Audish , Walid Benterki, Alex Klaumenzer, Raed Malaeb, Rayan Saab, Jonathan Schwartz

Mar 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Peter - It is great to see that you trust your Rubicon in the capable hands of our service team and we are delighted to have received this excellent review. Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

January 31, 2023

Dealership Rating

While my 2022 Jeep was in for service 2 x’s for fuel injector issues Westbrook service department has been great to deal ! More

by Lauracoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan , Alex Klaumenzer, Eddie Gabrielyan, Elizabeth Valencia,

Feb 01, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Laura, thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 30, 2023

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Employee Rating

my Jeep had some problems, Armen helped me out and Im super satisfied and happy that he was the one to help me out. Ordered all the new parts I needed! Thank you! More

by peterbakalyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to hear that Armen was able to assist you! Thank you so much for the 5 stars review of Russell Westbrook Chrysler Dodge Jeep RAM!

January 30, 2023

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Employee Rating

I've had four different vehicles serviced by Westbrook the past 20 years and they consistently deliver. More

by yourstruly0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for being a loyal customer of Russell Westbrook Chrysler Dodge Jeep RAM. We look forward to our continued relationship!

January 29, 2023

Dealership Rating
Employee Rating

Waited six hours for an oil change only to be told that they didn’t have the correct oil filter, at which time I was told that I would have to wait another hour. And one time I was there for an oil change More

by jp1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 30, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please don’t hesitate to reach out. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

Jan 29, 2023

jp1331 responded

Jiffy Lube can change oil in 30mins. I waited 7 hours at Russell Westbrook Service department and I dropped the car off at approximately 9am.

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