Art ILano | Page 9

We recently had the pleasure of purchasing a car, and we must commend our salesperson, Mario, for delivering an exceptional experience that was nothing short of remarkable. From the moment we walked into th must commend our salesperson, Mario, for delivering an exceptional experience that was nothing short of remarkable. From the moment we walked into the dealership, Mario’s warm and welcoming demeanor immediately set the tone for a smooth and enjoyable process. He demonstrated an impressive blend of professionalism and approachability, making us feel valued and respected at every step. Mario’s knowledge of the vehicles was extensive, and he patiently answered all our questions, ensuring we felt confident in our decision. What truly set him apart was his ability to make the entire experience both quick and effortless; he streamlined the process, expertly guiding us through each stage without any pressure or hassle. Additionally, Mario’s sense of humor and friendly nature made the experience genuinely fun, transforming what could have been a stressful task into a memorable and enjoyable event. His dedication to customer satisfaction was evident in every interaction, and we left the dealership not only with a fantastic new car but also with a deep appreciation for the outstanding service we received. Thank you, Mario, for your exceptional professionalism and for making our car-buying experience so delightful! This next part has nothing to do with our experience with Mario, but we feel it's appropriate to bring up one issue we had with our experience. Jessup Auto Plaza has an area of opportunity when it comes to the payment process for down payments. Due to faulty machinery, or possible fibs told by Art in finance, we were not allowed to use our debit card to make our down payment. Not only was this an inconvenience for our purchase, but it also meant we were charged a fee for using a credit card. We did not want to use a credit card for this purchase, nor do we think we should have been responsible for Jessup's faulty technology. The process and "errors" did seem like a bit of a scam. Definitely not acceptable for the type of purchase that is buying a car. More

by Sydney Marshall Verified Customer Verified Customer

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Everyone from sales to finance were very nice. personable and helpful. I came in at the end of day and I was happy that i didn’t feel rushed personable and helpful. I came in at the end of day and I was happy that i didn’t feel rushed More

by winkskat Verified Customer Verified Customer

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Everyone we encountered was 100% professional. No pressure, great atmosphere, top notch dealership. Nelson and David were both very personable and very easy to deal with. Highly recommend Jessup A No pressure, great atmosphere, top notch dealership. Nelson and David were both very personable and very easy to deal with. Highly recommend Jessup Auto Plaza. More

by 1rockieb Verified Customer Verified Customer

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Cory was very helpful. I will always choose Jessup for all my automotive needs. I always tell my friends and family to use Jessup too!! I will always choose Jessup for all my automotive needs. I always tell my friends and family to use Jessup too!! More

by erinpaige1978 Verified Customer Verified Customer

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Great car buying experience! Process was smooth and easy and appreciated their honesty and haggle free process. Process was smooth and easy and appreciated their honesty and haggle free process. More

by accentdesign Verified Customer Verified Customer

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I couldn’t be happier with the way I was treated, the knowledge of the salesman, and most of all, the price! knowledge of the salesman, and most of all, the price! More

by morningstarrsanders Verified Customer Verified Customer

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They made the experience very positive for me I greatly appreciate how easy they made it they were kind and extremely helpful appreciate how easy they made it they were kind and extremely helpful More

by iria1179 Verified Customer Verified Customer

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Great dealership to come and shop for a car, the sales person Ramiro was great nice and helpful on helping me find a car we always wanted. person Ramiro was great nice and helpful on helping me find a car we always wanted. More

by Preciiouz1 Verified Customer Verified Customer

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David Anderson was very helpful in selling me my new GMC Sierra 1500 and I had a great experience at Jessup Auto Plaza. Sierra 1500 and I had a great experience at Jessup Auto Plaza. More

by jasonadams427 Verified Customer Verified Customer

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We have had excellent service from all of our Jessup contacts especially David Frizzell, our dealer. contacts especially David Frizzell, our dealer. More

by bellis4 Verified Customer Verified Customer

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