Arthur Gordon | Page 5

King Arthur and the Knights of Shrewsbury He doesn't have this nickname for nothing. He and Paul in finance...are perfect to deal with..fair...thorough.. and fast. I hate long drawn out proces He doesn't have this nickname for nothing. He and Paul in finance...are perfect to deal with..fair...thorough.. and fast. I hate long drawn out processes and bad sales pitches. You won't do wrong with this dealership or these two men. More

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Excellent customer service I had the pleasure of working with Arthur Gordon who was wonderful. I got to the dealership ten minutes before closing and I was nervous that the sa I had the pleasure of working with Arthur Gordon who was wonderful. I got to the dealership ten minutes before closing and I was nervous that the sales people won't be cordial. Arthur was very pleasant and helped me throughout my purchase. Thanks so much. More

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I would return to this dealership every time I need a car I came to this dealership because I needed a car after an accident. The CPO vehicle I was interested in happened to be for sale. I walked right in, I came to this dealership because I needed a car after an accident. The CPO vehicle I was interested in happened to be for sale. I walked right in, was not asked any questions like, "what is your desired monthly payment, what do you do for work, etc." Instead, we focused on test driving the car and I placed a deposit that night and returned a few days later to finalize the sale. I did not feel uncomfortable at this dealership at any point, nor did I feel I was being "sold." The finance meeting with Paul was easy. The car was detailed impeccably, the financing process very quick, and the car was delivered to me at a convenient time. I worked with Arthur primarily, and Jon gave me a great tutorial. They asked that I call if I have any questions about the car and checked in with me yesterday to see how I liked it. More

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We had a pleasant experience. My dealer, Arthur Gordon, worked to explain all the GLC's on lot explaining the options each one had. He took an entire day with us and at the end of My dealer, Arthur Gordon, worked to explain all the GLC's on lot explaining the options each one had. He took an entire day with us and at the end of the day I purchased the vehicle I wanted. Everyone we dealt with was personable. Great experience. More

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Flew 632 miles to buy from this dealer After searching 2 months for the vehicle I wanted, I found it 632 miles away. I was connected with Arthur Gordon, who despite my long distance from th After searching 2 months for the vehicle I wanted, I found it 632 miles away. I was connected with Arthur Gordon, who despite my long distance from their dealership treated me with the same respect as one of their local customers. From the start of the process, Arthur was very prompt, courteous, informative, and available to answer all my questions concerning the vehicle they had. After one day, it was clear that I was dealing with a very reputable dealership that I felt extremely comfortable with and made the purchase the next day. Arthur helped move along the transaction in a very efficient manner that I was able to close the deal without issues and fly up to dealership the following week to pick up the vehicle. Part of the process included Paul Brown, the finance manager, who also played a big role in making the transaction happen effortlessly and quickly. His friendliness and professionalism was also second to none that continued my great experience with this dealership. Both of their efforts made this one of the most enjoyable car buying experiences I ever had as I wish they were closer to maintain the ongoing relationship and service they provide. You will not find better service and a more friendly staff than Mercedes - Benz of Shrewsbury. They certainly set the bar and you will be extremely happy if you purchase your next vehicle from them. Despite the long distance I am from them, I would not hesitate to use them again in my next car purchase. I also have to make a big callout to Jon King - who was my product concierge that went over all the features and technology available on my vehicle. He continued the friendly and thorough experience of everyone I touched at this dealership. Do yourself a favor and the next time you are in the market for a vehicle they carry, look no further than Mercedes-Benz of Shrewsbury as you will have the most enjoyable and confident experience in buying a vehicle. More

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Thank you everyone of helping me. They were very informative helpful polite. And happy to help me. Arthur is very nice. I am very grateful to him for helping me to solve a big problem They were very informative helpful polite. And happy to help me. Arthur is very nice. I am very grateful to him for helping me to solve a big problem about my insurance claim . Although the new second-hand car has some disadvantages , it is generally acceptable. More

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Understanding Arthur was very patient and understanding of our needs. We were not in any hurry to buy a car and he respected that and let us take our time. Arthur was very patient and understanding of our needs. We were not in any hurry to buy a car and he respected that and let us take our time. More

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Used 2017 Mazda 6 I normally would never find myself in a Mercedes dealer but they had a used 2017 Mazda 6 that I was interested in. I ended up buying it from Arthur a I normally would never find myself in a Mercedes dealer but they had a used 2017 Mazda 6 that I was interested in. I ended up buying it from Arthur and the team. They are easy to work with and I am very happy with my purchase. More

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Awesome. They were very informative helpful polite. And happy to help me. They didnt give up and made sure that what i wa Ted in the vehicle I would have. They were very informative helpful polite. And happy to help me. They didnt give up and made sure that what i wa Ted in the vehicle I would have. More

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Great experience We had the best car purchase and went very smoothly. Arthur was the kindest person to deal with, he explained everything every detail about the car. We had the best car purchase and went very smoothly. Arthur was the kindest person to deal with, he explained everything every detail about the car. More

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