Artie Gissinger | Page 13

Recommended without hesitation: Fantastic (ask for Nate!) Excellent sale experience - came from nearly 2 hours away because Klaben had the Certified Escape we wanted (color, interior, options). I read the rev Excellent sale experience - came from nearly 2 hours away because Klaben had the Certified Escape we wanted (color, interior, options). I read the reviews but expected a "good car dealer" experience,. nothing more. Was very pleasantly surprised, and continue to be, by the sales process, follow-ups, and support. Could not have been more pleasant or "human" during the sale process, noting everything about the car, the tutorial, and the overall deal, even though it was late in the day and several people stayed late to help us. Did have one issue with the car which we couldn't notice during the test drive (it was raining), which was a wind noise around the windshield - a fairly common issue with the Escape. Klaben went out of their way to rectify the situation, checking TSB's and making the recommended repair very quickly. Special mention to Nate (Nathanael Bryant) from Sales, who willingly spent a chunk of his personal time making sure we were taken care of; well above and beyond expectations. The car was done on time, done correctly, even cleaned before the return... AND Klaben coordinated the fix with our vacation travel so we didn't miss a beat on the way out or back. VERY well done, better experience than I've had at nearly any retail establishment, ever. And a special "well done" to Nate - thank you. You've singlehandedly restored my faith in humans and the auto sales/buying experience - and I've dealt with a lot of car dealers, even brands like Mini who pride themselves on such service. Well done. More

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Recall Work for my GT350 - Klaben was the Clear Choice I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from management to sales to service to body shop to detailing, is top notch. More

by goodkd Verified Customer Verified Customer

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Repairs to vehicle Never would I of thought that a car accident and the hassle would be so simple. From the first phone call to the end, this place made it easy for me. Never would I of thought that a car accident and the hassle would be so simple. From the first phone call to the end, this place made it easy for me. I have 5 kids and they made me feel at ease from towing my car to rental car being dropped off to me. And also the same for when my car was done. Quick, prompt service. Kept me informed the whole time. More

by vickiwalls2016 Verified Customer Verified Customer

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This dealership treats you like family! We have now purchased 4 cars in the past three years from Klaben...all with Dan Peters as our salesman. My late father inlaw was in car sales his ent We have now purchased 4 cars in the past three years from Klaben...all with Dan Peters as our salesman. My late father inlaw was in car sales his entire life so my husband is very particular about his salesman as it's been tough to find someone like his dad...that is until we met Dan. He's attentive, he's responsive, he's not pushy and he's very knowledgeable! Everyone at Klaben is friendly and treats you like family! There's nowhere else I'd rather buy a car! Stop by and see Dan! You won't regret it! We've also had collision work done at Klaben Collision. Artie is amazing! Best customer service I've ever received and their work is impeccable! More

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Awesome experience! I have now leased two cars from Klaben and I am so happy I did! Working with Dan Peters and the entire Klaben crew is always a pleasure! I have had wo I have now leased two cars from Klaben and I am so happy I did! Working with Dan Peters and the entire Klaben crew is always a pleasure! I have had wonderful collision work done here, the service department is always wonderful, & Dan I always there for me whenever I need him! See you next time Klaben! More

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Outstanding service! Artie Gassinger was extremely helpful in getting my car in for repair after being rear ended. He gave me advise as to what to have the insurance compa Artie Gassinger was extremely helpful in getting my car in for repair after being rear ended. He gave me advise as to what to have the insurance company do to expedite the repairs. They were kind and courteous. I would definitely refer Klaben Body Shop to friends and family! More

by ASCHILLING Verified Customer Verified Customer

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Artie Gissinger immediately confirmed the problem. Artie immediately focused on the solution, and clearly explained it. Thank you to Artie and the Klaben staff!! He was very empathetic to our stre Artie immediately focused on the solution, and clearly explained it. Thank you to Artie and the Klaben staff!! He was very empathetic to our stressful situation! More

by cepascu1 Verified Customer Verified Customer

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Collision repairs This was my first experience with Klaban Ford Lincoln. They did an expert repair which was done timely and they completely cleaned the inside and out This was my first experience with Klaban Ford Lincoln. They did an expert repair which was done timely and they completely cleaned the inside and outside of the car when they finished the repairs. More

by jihadley1 Verified Customer Verified Customer

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I wouldn't take my car anyplace else! Two weeks ago, I was very upset when I was in a collision with my brand new 2017 red Acura. But, no worries: Klaben Auto Stores Collision Center came Two weeks ago, I was very upset when I was in a collision with my brand new 2017 red Acura. But, no worries: Klaben Auto Stores Collision Center came to the rescue, and now my car looks brand new again. Best of all, the Klaben staff is professional, friendly, and skilled at what they do. They provided detailed, follow-up phone calls about the status of my vehicle, too. I recommend this body shop 100%. More

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Efficient, experienced, accomodating and very friendly. As above- Artie was very friendly, accommodating, experienced and had a can do attitude. The car was ready before the stated date. Made calls to the As above- Artie was very friendly, accommodating, experienced and had a can do attitude. The car was ready before the stated date. Made calls to the rental center for us. Great service- Thanks! More

by lisanne85 Verified Customer Verified Customer

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