Artie Gissinger | Page 13

A very good purchase experience. I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after ou I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after our purchase. I also have a positive feeling about the service people in both facilities. On occasion, I have used the Klaben Body Shop for repairs and am very pleased with the quality of workmanship. More

by luckyshot41 Verified Customer Verified Customer

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The body shop did great work. Steve and Nick were very helpful and professional when getting our Escape repaired after a recent fender bender. This is the second time I have used Steve and Nick were very helpful and professional when getting our Escape repaired after a recent fender bender. This is the second time I have used the body shop and have been completely satisfied both times. More

by BILL44224 Verified Customer Verified Customer

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Customer service Bob Paytas Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purcha Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purchases. He takes the time to get to know his customers - he even pulled up the very same 2017 Escape that I was considering leasing! Many thanks to Bob and Klaben for the excellent customer service they provide! Linda Knapp Stow, Ohio More

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Repair (Yet Again) Got my car from this dealer with the help of Eben, who was great to work with. Now that I've had the car worked on at least 3 times for various reason Got my car from this dealer with the help of Eben, who was great to work with. Now that I've had the car worked on at least 3 times for various reasons (my fault), I've always gone through the Klaben service shop. Although sometimes pricey, I'd rather pay a little more for professionals like Artie and crew who take great care of their customers and know what they're doing. More

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Klaben Body Shop & Collision Center Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow/Landscape Company, and set me up on my appointment at Klaben. He was efficient and kept me updated on my Escape the entire time, and I appreciated that. More

by honeybeemonica Verified Customer Verified Customer

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Really glad Bruce Caudill was there to help me! Artie was great to work with. I was in Florida and I arranged my repair via phone and e-mail. Bruce Caudill also coordinated my repair work and it w Artie was great to work with. I was in Florida and I arranged my repair via phone and e-mail. Bruce Caudill also coordinated my repair work and it was Bruce who asked me to come over to Artie instead of another repair shop. Worked out great for me. Thank you. More

by Claudia C Verified Customer Verified Customer

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Body Shop warranty service Artie provided a seamless experience from explaining to scheduling to work done Work was invisible (what more can you ask for with body work) and Artie provided a seamless experience from explaining to scheduling to work done Work was invisible (what more can you ask for with body work) and done in less time than expected. Good Job!. More

by Denny Verified Customer Verified Customer

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Top notch service at Klaben! The service department at Klaben goes above and beyond to give great service. They did everything they could ahead of time which meant that our truck The service department at Klaben goes above and beyond to give great service. They did everything they could ahead of time which meant that our truck was in and out the same day. More

by Lori Verified Customer Verified Customer

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Excellent service, Highly recommend After recently damaging my old 2014 Ford Escape and having it repaired at the Klaben Body Shop, I decided to lease a new 2017 Ford Escape. With the he After recently damaging my old 2014 Ford Escape and having it repaired at the Klaben Body Shop, I decided to lease a new 2017 Ford Escape. With the help of Roscoe, the process was easy and quick. I received a great deal and was very pleased with the customer service at both the Collision Center and Dealership. I will be returning to the auto body shop and dealership for all my future collisions and automobile purchases. I will also be recommending Klaben to all my friends and family. More

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Rough go My car was finished. They left it inside. My husband took it outside and the front end was not correct. The inside also looked like someone had bee My car was finished. They left it inside. My husband took it outside and the front end was not correct. The inside also looked like someone had been eating/drinking in my car (which I do not do!!!) They kept it another day and fixed the clip on the front. The manager assured us that the alignment was done and all was correct. My car stunk horrible from the spray they used. The alignment was not complete and my car drove horrible. This was a State Farm backed body shop and they were billing for items not completed. My car is a GMC and i proceeded to take it to the dealer. The front strut needed replaced and 3 other things. So, 2 plus weeks later I am still without a car, thanks Klaben for a horrible experience. More

by LINDALATTIE Verified Customer Verified Customer

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