Artie Gissinger | Page 14

Excellent Service!!! The staff at Klaben Ford in Kent is unreal! They go above and beyond to help figure out what is the best option for you as the consumer, not what is t The staff at Klaben Ford in Kent is unreal! They go above and beyond to help figure out what is the best option for you as the consumer, not what is the best option for them. I recently leased a second vehicle from Klaben, Don and Chris were just delightful to deal with throughout the entire process. Anthony in the service department always helps out when it comes time to service our vehicles. Someone ran into the side of my brand new F150, and Artie at the Klaben body shop made it look just like new. More

by cwilson0430 Verified Customer Verified Customer

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Artie and his crew again did a terrific job. My latest experience at the Klaben Body Shop in Kent was, once again, excellent. I have had various damages over the past 10 years that I have taken My latest experience at the Klaben Body Shop in Kent was, once again, excellent. I have had various damages over the past 10 years that I have taken to the Klaben shop for repair. and have always received the best in thoroughness, courteousness, skill, and professionalism. More

by DICKWILSON0 Verified Customer Verified Customer

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Replaced rear 1/4 panel due to rust & repainted. The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The M The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The Managers helped me with any questions throughout. The new paint job is nearly invisible as they did an excellent job with blending. My car is '07. Even with the oxidation of 10 years in NEO, it's virtually invisible. I look forward to getting a thorough detail cleaning soon. More

by ALIPOT Verified Customer Verified Customer

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A very good purchase experience. I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after ou I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after our purchase. I also have a positive feeling about the service people in both facilities. On occasion, I have used the Klaben Body Shop for repairs and am very pleased with the quality of workmanship. More

by luckyshot41 Verified Customer Verified Customer

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The body shop did great work. Steve and Nick were very helpful and professional when getting our Escape repaired after a recent fender bender. This is the second time I have used Steve and Nick were very helpful and professional when getting our Escape repaired after a recent fender bender. This is the second time I have used the body shop and have been completely satisfied both times. More

by BILL44224 Verified Customer Verified Customer

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Customer service Bob Paytas Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purcha Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purchases. He takes the time to get to know his customers - he even pulled up the very same 2017 Escape that I was considering leasing! Many thanks to Bob and Klaben for the excellent customer service they provide! Linda Knapp Stow, Ohio More

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Repair (Yet Again) Got my car from this dealer with the help of Eben, who was great to work with. Now that I've had the car worked on at least 3 times for various reason Got my car from this dealer with the help of Eben, who was great to work with. Now that I've had the car worked on at least 3 times for various reasons (my fault), I've always gone through the Klaben service shop. Although sometimes pricey, I'd rather pay a little more for professionals like Artie and crew who take great care of their customers and know what they're doing. More

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Klaben Body Shop & Collision Center Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow/Landscape Company, and set me up on my appointment at Klaben. He was efficient and kept me updated on my Escape the entire time, and I appreciated that. More

by honeybeemonica Verified Customer Verified Customer

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Really glad Bruce Caudill was there to help me! Artie was great to work with. I was in Florida and I arranged my repair via phone and e-mail. Bruce Caudill also coordinated my repair work and it w Artie was great to work with. I was in Florida and I arranged my repair via phone and e-mail. Bruce Caudill also coordinated my repair work and it was Bruce who asked me to come over to Artie instead of another repair shop. Worked out great for me. Thank you. More

by Claudia C Verified Customer Verified Customer

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Body Shop warranty service Artie provided a seamless experience from explaining to scheduling to work done Work was invisible (what more can you ask for with body work) and Artie provided a seamless experience from explaining to scheduling to work done Work was invisible (what more can you ask for with body work) and done in less time than expected. Good Job!. More

by Denny Verified Customer Verified Customer

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