Artie Gissinger | Page 14

Artie Gissinger immediately confirmed the problem. Artie immediately focused on the solution, and clearly explained it. Thank you to Artie and the Klaben staff!! He was very empathetic to our stre Artie immediately focused on the solution, and clearly explained it. Thank you to Artie and the Klaben staff!! He was very empathetic to our stressful situation! More

by cepascu1 Verified Customer Verified Customer

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Collision repairs This was my first experience with Klaban Ford Lincoln. They did an expert repair which was done timely and they completely cleaned the inside and out This was my first experience with Klaban Ford Lincoln. They did an expert repair which was done timely and they completely cleaned the inside and outside of the car when they finished the repairs. More

by jihadley1 Verified Customer Verified Customer

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I wouldn't take my car anyplace else! Two weeks ago, I was very upset when I was in a collision with my brand new 2017 red Acura. But, no worries: Klaben Auto Stores Collision Center came Two weeks ago, I was very upset when I was in a collision with my brand new 2017 red Acura. But, no worries: Klaben Auto Stores Collision Center came to the rescue, and now my car looks brand new again. Best of all, the Klaben staff is professional, friendly, and skilled at what they do. They provided detailed, follow-up phone calls about the status of my vehicle, too. I recommend this body shop 100%. More

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Efficient, experienced, accomodating and very friendly. As above- Artie was very friendly, accommodating, experienced and had a can do attitude. The car was ready before the stated date. Made calls to the As above- Artie was very friendly, accommodating, experienced and had a can do attitude. The car was ready before the stated date. Made calls to the rental center for us. Great service- Thanks! More

by lisanne85 Verified Customer Verified Customer

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Excellent Service!!! The staff at Klaben Ford in Kent is unreal! They go above and beyond to help figure out what is the best option for you as the consumer, not what is t The staff at Klaben Ford in Kent is unreal! They go above and beyond to help figure out what is the best option for you as the consumer, not what is the best option for them. I recently leased a second vehicle from Klaben, Don and Chris were just delightful to deal with throughout the entire process. Anthony in the service department always helps out when it comes time to service our vehicles. Someone ran into the side of my brand new F150, and Artie at the Klaben body shop made it look just like new. More

by cwilson0430 Verified Customer Verified Customer

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Artie and his crew again did a terrific job. My latest experience at the Klaben Body Shop in Kent was, once again, excellent. I have had various damages over the past 10 years that I have taken My latest experience at the Klaben Body Shop in Kent was, once again, excellent. I have had various damages over the past 10 years that I have taken to the Klaben shop for repair. and have always received the best in thoroughness, courteousness, skill, and professionalism. More

by DICKWILSON0 Verified Customer Verified Customer

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Replaced rear 1/4 panel due to rust & repainted. The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The M The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The Managers helped me with any questions throughout. The new paint job is nearly invisible as they did an excellent job with blending. My car is '07. Even with the oxidation of 10 years in NEO, it's virtually invisible. I look forward to getting a thorough detail cleaning soon. More

by ALIPOT Verified Customer Verified Customer

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A very good purchase experience. I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after ou I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after our purchase. I also have a positive feeling about the service people in both facilities. On occasion, I have used the Klaben Body Shop for repairs and am very pleased with the quality of workmanship. More

by luckyshot41 Verified Customer Verified Customer

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The body shop did great work. Steve and Nick were very helpful and professional when getting our Escape repaired after a recent fender bender. This is the second time I have used Steve and Nick were very helpful and professional when getting our Escape repaired after a recent fender bender. This is the second time I have used the body shop and have been completely satisfied both times. More

by BILL44224 Verified Customer Verified Customer

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Customer service Bob Paytas Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purcha Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purchases. He takes the time to get to know his customers - he even pulled up the very same 2017 Escape that I was considering leasing! Many thanks to Bob and Klaben for the excellent customer service they provide! Linda Knapp Stow, Ohio More

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