Ash Osman | Page 14

Just bought my first car from eCarOne and I am BEYOND happy with the service and experience. Ken was extremely helpful and made buying a car the easiest process. Ash was great too and helped me with bell happy with the service and experience. Ken was extremely helpful and made buying a car the easiest process. Ash was great too and helped me with bells and whistles. I 100% will be referring friends, family and recommend them to anyone looking for a vehicle. Thank you so much KEN and ASH! More

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Outstanding! We drove from Houston and were able to complete everything online before we arrived. We were met by one of the team leaders first, TL, who escorted We drove from Houston and were able to complete everything online before we arrived. We were met by one of the team leaders first, TL, who escorted us to Jared. The process was unique and welcomed in comparison to previous deals with other dealer purchases. From our point of view, it is the blueprint of how to conduct business and customer satisfaction. Jared, TL, Finance Team, Concierge, and others, we appreciate the VIP felt treatment you provided and keep it going.! Kudos Team! More

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My experience at eCarOne was absolutely perfect. No pressure. Patient. Accommodating. Helpful. Fair offer on my trade and no haggle back and forth. A great car selection to choose from. A breath of No pressure. Patient. Accommodating. Helpful. Fair offer on my trade and no haggle back and forth. A great car selection to choose from. A breath of fresh air compared to previous experiences with other dealerships trying to do the old bait and switch. Paul responded to by online inquiry, followed up and followed through. The guy at the front desk was also accomodating for my kido with coloring activities. All the finance guys appeared to present the best options to fit my needs. Wish I could buy more but I am happy with my 2024 BMW X5. THANK YOU! Selina Harris More

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Working with Dau was a great experience! Dau was always quick to respond and was extremely knowledgeable. I knew nothing about electric cars and Teslas, but thankfully Dau walked me through Dau was always quick to respond and was extremely knowledgeable. I knew nothing about electric cars and Teslas, but thankfully Dau walked me through every step in setting up my car and told me about the best way to charge it. I highly recommend going through him for your next vehicle. Everyone in the finance department was wonderful to work with too.I have purchased several cars in the past, and this was the quickest and easiest buy. And at the last minute, we were able to find a great car for my niece as well. More

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Easiest and most straightforward car purchase we’ve ever made. Bryan was amazing to work with, and we’re looking forward to working with him again. made. Bryan was amazing to work with, and we’re looking forward to working with him again. More

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Kim is amazing. She made my Audi Q7 purchase easy and fun experience. Will definitely recommend this car dealer to my friends and my future car buying. She made my Audi Q7 purchase easy and fun experience. Will definitely recommend this car dealer to my friends and my future car buying. More

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Purchased 2 cars from here. Great experience both times. Paul and Ash were great. Thanks again. Great experience both times. Paul and Ash were great. Thanks again. More

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The dealership practices are deceptive, they will slap on a $2000 package which is absolutely useless, on every vehicle and although the contract says you don't have to buy it, they won't sell the vehicle wi a $2000 package which is absolutely useless, on every vehicle and although the contract says you don't have to buy it, they won't sell the vehicle without it. So the actual price is what you see on the website plus $2000. So in essence the advertised price is NOT the real price. Then the audacity to try to mitigate this by disclosing this as fine print on their website. These are corrupt corporate practices and need to stop. I do plan to report it to BBB and other authorities in Texas, but people need to stand up against it and refuse to pay for it. I did end up buying the vehicle from them because they did make some discounts, although not enough. The employees were good though, Bryan did a great job, the finance guy was not very pushy as well, did lower the extended warranty price just a bit so I could buy it. Will I buy again from them, if only they change their greedy corporate practices. I think this dealership and its branches has potential, they have good and well trained staff who overall treat the customers well. They did not try to play tricks on my trade in and did give me the price we agreed upon. Another issue, I arrived at the dealership on a Friday at 5 pm, and they refused to complete the deal same day because, " please like to get out early on Friday". They wanted me to come next day, which I refused so they did close the deal using Docusign the next day. My credit was approved and everything was taken care of, this deal could have been completed in 30 mins on Friday. More

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Process was seamless and efficient from the test drive to the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step. the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step. More

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What a GREAT experience. Adam was helpful and made the process of buying my new car a breeze. Thank you Adam and ECarOne! Adam was helpful and made the process of buying my new car a breeze. Thank you Adam and ECarOne! More

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