Ash Osman | Page 16

eCarOne responded

We’re glad to hear you love your new car and that the buying experience was quick and easy. We also appreciate you recognizing Jared for doing a great job throughout the process. Regarding your concern about the dealer-installed packages — we respectfully disagree with the characterization of this as “shady.” We are fully transparent about these value-added items. The pricing is clearly disclosed on all vehicle listings across every site we advertise on, reflected in all payment calculators, and also posted on the window stickers of every car on our lot. Our goal is to make sure every customer has a clear understanding of the total cost upfront, with no surprises. We understand not everyone may see value in those additions, but we stand behind the products and the transparency with which they are presented. We do appreciate your feedback and are glad you're enjoying the vehicle overall. Sincerely, eCarOne Management Team

eCarOne responded

Thank you, Joel! We’re so glad to hear that Paul, Ash, and Dau made your experience a positive one. Friendly service and great prices are what we strive for, and we’re thrilled that came through. We appreciate your kind words and your business. Welcome to the eCarOne family!

eCarOne responded

Thank you, Rod! We’re glad to hear that Ash and Vinh made your Mercedes purchase fast, transparent, and hassle-free. No gimmicks—just a smooth, straightforward experience, exactly as it should be. We truly appreciate your trust and business. Welcome to the eCarOne family!

eCarOne responded

Thank you, Matthew! We’re glad to hear that Ken made your out-of-state Mercedes purchase smooth and stress-free. His professionalism and attention to detail truly make a difference. We appreciate your trust in eCarOne and hope you enjoy every mile in your new Mercedes!

eCarOne responded

Thank you, Ale! We’re thrilled to hear that Kim and Ash provided a car-buying experience that stood out from the rest. We pride ourselves on a no-pressure, collaborative approach, and it's great to know that came through. Thank you for choosing eCarOne—we appreciate your trust and look forward to helping you again in the future!

eCarOne responded

Thank you for the wonderful feedback! We're so glad to hear that Ken, Ash, and Janae made your experience at eCarOne a great one. It’s always our goal to understand our customers’ needs and make the process efficient and enjoyable. We’re thrilled you love your new car and felt confident in the deal. Your recommendation means a lot to us, and we look forward to helping you again in the future!

eCarOne responded

Thank you for the great review! We're glad to hear that Ken and Ash provided prompt, helpful service and made your Tesla purchase a smooth experience. We truly appreciate your kind words and look forward to working with you again in the future. Welcome to the eCarOne family!

eCarOne responded

Thank you, Kyleen! We’re so glad to hear that Ash, Tanner, Adam, and Rosa made your car-buying experience quick, seamless, and exceptional. Tanner’s dedication and the team’s support truly make a difference, and we’re thrilled it all came together for you. Enjoy your new car, and welcome to the eCarOne family!

eCarOne responded

Thank you, Mike! We're thrilled to hear that you and your wife had an outstanding experience with Ash, Bryan, and the rest of the eCarOne team. Transparency, professionalism, and a no-pressure approach are what we pride ourselves on, and we're so glad that came through. Enjoy your new Genesis, and welcome to the eCarOne family!

eCarOne responded

Thank you for the great feedback! We’re glad to hear that Paul, Rosa, and Ash provided excellent service and that you were impressed with our luxury and sport inventory. We’re always striving for that fifth star, so if there’s anything we can improve on next time, we’d love to hear it. Welcome to the eCarOne family!