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Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung | Page 2

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.7
112 Reviews
4.7

112 Reviews

Write a Review

Dealership Experience

1 yr, 8 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Senior certified

112 Reviews of Ashley Hornung

April 22, 2026

Dealership Rating
Employee Rating

They are very accommodating. I never have to wait. Ashley always make sure I have a loaner vehicle. Wonderful service More

by CRYSTALD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Jorden Ford

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Apr 23, 2026

Germain Lexus of Easton responded

Thank you so much for your review! We will be sure to pass along your kind words to Ashley! We hope to see you again at Germain Lexus of Easton!

April 17, 2026

Dealership Rating
Employee Rating

From the time I drove in until I left I was treated with respect and was shown concern for my auto. Great job. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels, Jeff Hathcock, Jorden Ford

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Apr 17, 2026

Germain Lexus of Easton responded

Larry, it makes us smile to hear you felt valued throughout your whole visit! Thank you for choosing Germain Lexus of Easton and sharing your feedback.

April 12, 2026

Dealership Rating
Employee Rating

Very timely in following up. She informed me about the recall which is amazing. I a happy customer More

by Grace.kambira
Recommend Dealer
Yes

Other Employees Tagged: Abu Muhidin

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Apr 13, 2026

Germain Lexus of Easton responded

We're delighted to hear you had a positive experience! We appreciate her feedback and are happy we could assist her with the recall information. Thank you for choosing Germain Lexus of Easton.

April 07, 2026

Dealership Rating
Employee Rating

Very accommodating and communicative. Worked efficiently and made the process seamless. Professional. Friendly. Diligent. Reliable. More

by Racheldumms12
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

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Apr 08, 2026

Germain Lexus of Easton responded

Thank you for sharing your positive experience with our team at Germain Lexus of Easton! We truly appreciate your business and look forward to serving you again.

March 28, 2026

Dealership Rating
Employee Rating

Ashley, was very kind and prompt in her communication with me as my car was serviced. More

by ANICOLLE25
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Germain Lexus of Easton responded

Ani, thanks so much for the 5-star review of Germain Lexus of Easton! We'll be sure your high praise reaches Ashley.

March 26, 2026

Dealership Rating
Employee Rating

Ashley is very knowledgeable! Always great service. I wouldn’t go anywhere else for service. More

by vuhu1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Germain Lexus of Easton responded

There is nothing better than a great review. We'll be sure your high praise reaches Ashley. Thanks for giving Germain Lexus of Easton your business, Vuhu!

March 25, 2026

Dealership Rating
Employee Rating

Ashley responded quickly to calls and provided updates regarding inspection findings. Trusted both her and Technician’s input. Appreciated video of what technician was viewing under my car. More

by syd2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Germain Lexus of Easton responded

Thank you for highlighting the open communication you had with Ashley! We hope you and your car have miles of safe travels ahead. See you next time at Germain Lexus of Easton!

March 23, 2026

Dealership Rating
Employee Rating

Great job! Always does an amazing job. Ashley was phenomenal Highly recommend for sure without a doubt More

by kyankovich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Germain Lexus of Easton responded

We're thrilled to hear of your satisfaction with Ashley and our team! Thank you for recommending Germain Lexus of Easton!

March 23, 2026

Dealership Rating
Employee Rating

Ashley was awesome! Very knowledgeable, very friendly, and just overall a great experience. Great experience, checking out as well. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Mathews, Joshua Barnes, Trey Milush, Kasey Dublin, Kevin Daniels, Donna Mogavero, Jorden Ford , Terri Layman! Wonderful

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Mar 23, 2026

Germain Lexus of Easton responded

Kim, we're happy to hear Ashley provided such an awesome experience at Germain Lexus of Easton. Thank you for sharing your feedback!

March 20, 2026

Dealership Rating
Employee Rating

They are very friendly at the dealership and are constantly informing you of what is going on with your car. More

by Pjco52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Mar 23, 2026

Germain Lexus of Easton responded

Thanks for the wonderful feedback! We're glad to hear you felt informed and comfortable throughout your visit. We look forward to seeing you again at Germain Lexus of Easton!

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