Dealership Experience
12 yrs, 6 mos
Industry Experience
17 yrs, 9 mos
321 Reviews
Write a Review321 Reviews of Ashley Nguyen
December 25, 2023
Ashley was a pleasure to work with and the utmost professional. She greeted with a smile and had appointments scheduled for us to make the car buying experience convenient. We would absolutely purcha professional. She greeted with a smile and had appointments scheduled for us to make the car buying experience convenient. We would absolutely purchase another car from Northside and Ashley. Marcus was also outstanding. The finance process was quick and Marcus had us on the road in no time. More
Other Employees Tagged: Marcus Atkins, Herb Mills III
December 19, 2023
Received exactly what I ordered at the price agreed upon with a smooth sales process and no stress. with a smooth sales process and no stress. More
Other Employees Tagged: Clayton Lewis , Don Holifield
December 16, 2023
Excellent service! Car is amazing. Ashley was very helpful and made the process very easy. Great selection. Car is amazing. Ashley was very helpful and made the process very easy. Great selection. More
Other Employees Tagged: Caleb Vario
December 14, 2023
She was Terrific. Very professional and very attentive to our interests. An asset to Northside Lexus. Very professional and very attentive to our interests. An asset to Northside Lexus. More
Other Employees Tagged: Herb Mills III
December 10, 2023
While Mr Shotwell made purchasing a Lexus a positive experience, we can’t say the same for Ms Nguyen. Even though Ms Nguyen was aware we were waiting for her, she never acknowledged us or come by to giv experience, we can’t say the same for Ms Nguyen. Even though Ms Nguyen was aware we were waiting for her, she never acknowledged us or come by to give us a timeline until the end on the transaction. More
Other Employees Tagged: Needham Shotwell
November 27, 2023
Ashley was nice and friendly. I’m impressed with the quality of service I received. This is my second time dealing with Ashley and I was not disappointed. I’ll definitely return!! I’m impressed with the quality of service I received. This is my second time dealing with Ashley and I was not disappointed. I’ll definitely return!!! More
Other Employees Tagged: Doug Gilmer , Technology Department- lady was nice and patiently explained all I needed to know about my new RX 350
November 08, 2023
I had a very bad vibe from Westside and did not feel like they cared about me. It felt like they just wanted to make some money off me. I guess they don't realize that customer experience means a lot. My exp they cared about me. It felt like they just wanted to make some money off me. I guess they don't realize that customer experience means a lot. My experience at Northside was extremely pleasant because I felt like they wanted to EARN my business. Earning business can come in different forms and is different for each person. Westside did nothing to make me feel like I could trust them, where Northside did. When I told my sales rep for Westside we decided to accept a car from Northside and how well we were taken care of....."Wow" was the only thing he texted back. As a customer, I took that as great sign that that I did not do business with them. More
Other Employees Tagged: Caleb Vario
October 15, 2023
Every single person I have dealt at Northside Lexus has been very pleasant and knowledgeable. been very pleasant and knowledgeable. More
Other Employees Tagged: Anthony Cruz , Mike Driskill
October 15, 2023
Ashley was excellent from our first contact with her She is exceptionally personable and customer oriented. She found a 2024 RX350H for us which was about to be built. She kept us informed of the progress d is exceptionally personable and customer oriented. She found a 2024 RX350H for us which was about to be built. She kept us informed of the progress during manufacturing and shipping to your dealership. She also facilitated our test drive, purchase, trade in, technology lesson and meeting with Clayton. Every member of the Northside team we dealt with was wonderful - friendly, well informed about our car, options, warranties etc. their attitudes conveyed their enjoyment of their jobs and it was a pleasure to deal with Northside Lexus! More
Other Employees Tagged: Clayton Lewis , Sorry I cannot remember the name of the Tech w
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