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Ashley Power
255 Reviews
255 Reviews
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255 Reviews of Ashley Power
January 04, 2022
This is my fourth vehicle through Kia. The process has always been easy and painless always been easy and painless More
by TRACYF1
Verified CustomerOther Employees Tagged: Denis Fidalgo , Maurice
December 31, 2021
Constant quality, consistent customer service. What more can we ask for?! Napoli Kia continues to be my go to! can we ask for?! Napoli Kia continues to be my go to! More
by PASTOR3
Other Employees Tagged: Scott Haverl, Salvatore Liuzzo, Mike Haverl, Jennifer Rios , Reuben Burgos
December 11, 2021
One of the best experiences I’ve had buying a new car Curtis and Sal couldn’t have treated me any better I will must definitely Recommend Napoli motors Curtis and Sal couldn’t have treated me any better I will must definitely Recommend Napoli motors More
by MRJOE0129
Other Employees Tagged: Salvatore Liuzzo, Jennifer Rios, Curtis Smith Jr.
December 03, 2021
Cordial staff and relaxing lounge.Service dept took auto Cordial staff and relaxing lounge. Service dept took auto as soon as I arrived. Repairs completed quickly. Cordial staff and relaxing lounge. Service dept took auto as soon as I arrived. Repairs completed quickly. More
by naugmosse
November 01, 2021
Very pleased with the service dept ! They took pride in there repairs and fixed correctly the first time ! Would highly recommend bringing your car there for service ! Everyone was a pleasure to deal with there repairs and fixed correctly the first time ! Would highly recommend bringing your car there for service ! Everyone was a pleasure to deal with ! Thank Napoli Kia !! More
by GABERIOS73
Other Employees Tagged: Scott Haverl, Salvatore Liuzzo, Mike Haverl, Jennifer Rios
October 19, 2021
Tried over charging me for the labor costs. Told me my car was over warranty by 4,000 miles even though I have been trying to have the issue fixed since November- they closed early the day of my appointme car was over warranty by 4,000 miles even though I have been trying to have the issue fixed since November- they closed early the day of my appointment and never notified and with my busy work schedule I was only able to reschedule now. More
by Customer
Other Employees Tagged: Jennifer Rios
October 11, 2021
Everyone is very friendly, helpful, informative, and takes their time with you to ensure you are taken care of. takes their time with you to ensure you are taken care of. More
by allisonfiedler73
Other Employees Tagged: Denis Fidalgo , Omar
October 08, 2021
Awful customer service. They were supposed to buff out all of the scratches before I picked up my car that I bought from then and left so many marks. The salesman told me It would only take a day or two t all of the scratches before I picked up my car that I bought from then and left so many marks. The salesman told me It would only take a day or two to fix. It took over a week. Told me they had a spare key but then never gave It to me. Failed to notify me of a recall when I have a brand new baby. Made me come back several times and change car seats. Door randomly wouldn’t open one time and the manager tried to blame me and said I maybe hit something. Sometimes you can’t get a hold of anyone on the phone. Totally regret buying my car from them More
by bangoj15
Other Employees Tagged: Salvatore Liuzzo, Mike Haverl, Trevor Sabia
October 06, 2021
My sales guy Dave was very nice snd knew his cars. Bad experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me ha experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me had to speak to general manager to get resolved went in circles still wasn’t clear . I was told when I called and spoke to finance guy I would get a call back and didn’t I had to call 3xs. Very sad as I have owned Kias for more than 20 years and if could I would definitely not buy a Kia next time. More
by Benji
Other Employees Tagged: Dave Dimatteo, Salvatore Liuzzo , Maurice - Finance guy - I give 1 star
September 25, 2021
Jen is the absolute best service representative in the area. So courteous and professional. I always am happy when I drop off and pick up my vehicle. area. So courteous and professional. I always am happy when I drop off and pick up my vehicle. More
by JMORG
Other Employees Tagged: Jennifer Rios
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