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Ashley Power
248 Reviews
248 Reviews
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248 Reviews of Ashley Power
October 08, 2021
Awful customer service. They were supposed to buff out all of the scratches before I picked up my car that I bought from then and left so many marks. The salesman told me It would only take a day or two t all of the scratches before I picked up my car that I bought from then and left so many marks. The salesman told me It would only take a day or two to fix. It took over a week. Told me they had a spare key but then never gave It to me. Failed to notify me of a recall when I have a brand new baby. Made me come back several times and change car seats. Door randomly wouldn’t open one time and the manager tried to blame me and said I maybe hit something. Sometimes you can’t get a hold of anyone on the phone. Totally regret buying my car from them More
by bangoj15
Verified CustomerOther Employees Tagged: Salvatore Liuzzo, Mike Haverl, Trevor Sabia
October 06, 2021
My sales guy Dave was very nice snd knew his cars. Bad experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me ha experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me had to speak to general manager to get resolved went in circles still wasn’t clear . I was told when I called and spoke to finance guy I would get a call back and didn’t I had to call 3xs. Very sad as I have owned Kias for more than 20 years and if could I would definitely not buy a Kia next time. More
by Benji
Other Employees Tagged: Dave Dimatteo, Salvatore Liuzzo , Maurice - Finance guy - I give 1 star
September 25, 2021
Jen is the absolute best service representative in the area. So courteous and professional. I always am happy when I drop off and pick up my vehicle. area. So courteous and professional. I always am happy when I drop off and pick up my vehicle. More
by JMORG
Other Employees Tagged: Jennifer Rios
September 21, 2021
They literally bend over backwards to make sure we’re satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. More
by JOEYURMAN
Other Employees Tagged: Scott Haverl, Salvatore Liuzzo, Mike Haverl, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr., Alex Iribarren
September 20, 2021
Sales wasn’t very attentive. Very poorly executed. No manual in the car.. no mats in the car. When asked sales - he was very short. Like I was bothering him. Was charged for things in the dealership manual in the car.. no mats in the car. When asked sales - he was very short. Like I was bothering him. Was charged for things in the dealership fee give things that we didn’t even have or used (I.e lien/finance fee. Didn’t even finance the car. We bought it out right) More
by Kristen19
Other Employees Tagged: Alex Iribarren
September 01, 2021
Prompt service courteous people to wait on me what can I say five star experience would recommend this place to all my friends thank you no say five star experience would recommend this place to all my friends thank you no More
by WILLIAMBURR2
Other Employees Tagged: Scott Haverl, Salvatore Liuzzo, Mike Haverl, Jennifer Rios
August 28, 2021
It was a pleasure working with Napoli. The salesman Trevor was knowledgeable and not pushy at all. It made buying my first Kia a great experience! Thank you!! Trevor was knowledgeable and not pushy at all. It made buying my first Kia a great experience! Thank you!! More
by Chris
Other Employees Tagged: Trevor Sabia
August 19, 2021
Easy to make appointments, always on time .This is my second car from Napoli will continue to replace my cars from them and the sales team are great second car from Napoli will continue to replace my cars from them and the sales team are great More
by DWSMITH01
Other Employees Tagged: Scott Haverl, Salvatore Liuzzo, Mike Haverl, Jennifer Rios, Curtis Smith Jr. , Bring Rodie back
August 17, 2021
Service team is great. Frank was able to get my car taken care of and got me on my way within a reasonable amount of time. care of and got me on my way within a reasonable amount of time. More
by Mike D
Other Employees Tagged: Dave Dimatteo, Scott Haverl, Salvatore Liuzzo, Mike Haverl, Jennifer Rios , Frank from service team
August 14, 2021
I’d give zero stars if possible. Last month I purchased a 2012 BMW X3 and have still not received the permanent plates. The dealer won’t return my calls or voicemails. I’ll never do business with them again. 2012 BMW X3 and have still not received the permanent plates. The dealer won’t return my calls or voicemails. I’ll never do business with them again. By Monday I won’t be able to drive the car because the transit registration they gave me will expire. An absolutely terrible situation which is probably going to result in a lawsuit against them. More
by bobg971
Other Employees Tagged: Salvatore Liuzzo, Denis Fidalgo
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