Ashley Power | Page 21

My sales guy Dave was very nice snd knew his cars. Bad experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me ha experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me had to speak to general manager to get resolved went in circles still wasn’t clear . I was told when I called and spoke to finance guy I would get a call back and didn’t I had to call 3xs. Very sad as I have owned Kias for more than 20 years and if could I would definitely not buy a Kia next time. More

by Benji Verified Customer Verified Customer

Report | Print

Jen is the absolute best service representative in the area. So courteous and professional. I always am happy when I drop off and pick up my vehicle. area. So courteous and professional. I always am happy when I drop off and pick up my vehicle. More

by JMORG Verified Customer Verified Customer

Report | Print

They literally bend over backwards to make sure we’re satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. More

by JOEYURMAN Verified Customer Verified Customer

Report | Print

Sales wasn’t very attentive. Very poorly executed. No manual in the car.. no mats in the car. When asked sales - he was very short. Like I was bothering him. Was charged for things in the dealership manual in the car.. no mats in the car. When asked sales - he was very short. Like I was bothering him. Was charged for things in the dealership fee give things that we didn’t even have or used (I.e lien/finance fee. Didn’t even finance the car. We bought it out right) More

by Kristen19 Verified Customer Verified Customer

Report | Print

Prompt service courteous people to wait on me what can I say five star experience would recommend this place to all my friends thank you no say five star experience would recommend this place to all my friends thank you no More

by WILLIAMBURR2 Verified Customer Verified Customer

Report | Print

It was a pleasure working with Napoli. The salesman Trevor was knowledgeable and not pushy at all. It made buying my first Kia a great experience! Thank you!! Trevor was knowledgeable and not pushy at all. It made buying my first Kia a great experience! Thank you!! More

by Chris Verified Customer Verified Customer

Report | Print

Easy to make appointments, always on time .This is my second car from Napoli will continue to replace my cars from them and the sales team are great second car from Napoli will continue to replace my cars from them and the sales team are great More

by DWSMITH01 Verified Customer Verified Customer

Report | Print

Service team is great. Frank was able to get my car taken care of and got me on my way within a reasonable amount of time. care of and got me on my way within a reasonable amount of time. More

by Mike D Verified Customer Verified Customer

Report | Print

I’d give zero stars if possible. Last month I purchased a 2012 BMW X3 and have still not received the permanent plates. The dealer won’t return my calls or voicemails. I’ll never do business with them again. 2012 BMW X3 and have still not received the permanent plates. The dealer won’t return my calls or voicemails. I’ll never do business with them again. By Monday I won’t be able to drive the car because the transit registration they gave me will expire. An absolutely terrible situation which is probably going to result in a lawsuit against them. More

by bobg971 Verified Customer Verified Customer

Report | Print

They dont fix nothing and try to get you money.they change mi motor and they give me the car with they chake engine light on and they dont fix nothing change mi motor and they give me the car with they chake engine light on and they dont fix nothing More

by Luciano0422 Verified Customer Verified Customer

Report | Print