Austin Carr | Page 9

Everything is good, just long waiting time. That’s all. Thank you and have a good day That’s all. Thank you and have a good day More

by muzredis Verified Customer Verified Customer

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I pass another Toyota dealer to come here for the excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. More

by PETRONROBERT Verified Customer Verified Customer

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Norm is always great with me and I only bring in my car for service during his work schedule. I have confidence in his recommendations. Austin Carr is another stand out on the service advisor team. Big ups for service during his work schedule. I have confidence in his recommendations. Austin Carr is another stand out on the service advisor team. Big ups to Josh Fuller as well. I bring my vehicle from Riverview because of the trust. Now, the sales department ........ that's another story. I am going to Toyota of Vero Beach next week to buy my new Camry there. More

by White Lightning Verified Customer Verified Customer

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I had a fantastic experience at Toyota of TB. Austin was professional, knowledgeable, and made the entire process seamless. I appreciate their transparency and excellent customer service. I would Austin was professional, knowledgeable, and made the entire process seamless. I appreciate their transparency and excellent customer service. I would highly recommend this location to others! More

by JENMARTINC Verified Customer Verified Customer

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The customer service was good and situation was explained well. I was kept informed and information connected to cost was clear well. I was kept informed and information connected to cost was clear More

by MAGNUSREX1952 Verified Customer Verified Customer

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The service dept they down good job but the waiting time to finch the job it took 4 just oil change . to finch the job it took 4 just oil change . More

by subhiqu Verified Customer Verified Customer

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Natasha Ruiz was the best. Communication was on point. Hassle free. No issues with vehicle. Communication was on point. Hassle free. No issues with vehicle. More

by PROERA.117 Verified Customer Verified Customer

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My overall experience was excellent. However, after I left, my car engine had an error and died, and I sat waiting in a parking lot for an hour, until I was able to get towed back to th However, after I left, my car engine had an error and died, and I sat waiting in a parking lot for an hour, until I was able to get towed back to the Dealership. Found out something got knocked loose during the oil change, when checking the air filter. That was all pretty frustrating. More

by bryguy0804 Verified Customer Verified Customer

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I made and appointment for a warranty item. I received 2 emails and 2 texts confirming my appointment. When I arrived for my 6:15am appointment, I was checked in and then was waiting for my r I received 2 emails and 2 texts confirming my appointment. When I arrived for my 6:15am appointment, I was checked in and then was waiting for my ride. I get a call from the Asst. Service Leader, Austin Carr, that the part is no longer in stock. Well, to say I was disappointed is an understatement. So now Toyota of Tampa needed to keep my vehicle for 2 days since they needed to order the part from their dist. center. They gave me a loaner vehicle for the 2 days I'd be without my vehicle but the communication was lack luster. How do you send 4 pieces of communication and then not have the part in stock? I trust that there should be stopgaps in place to minimize this type of problem, but my frustration was completley preventable if Toyota of Tampa had better internal communications and protocol to keep this type of thing from happening. Overall I was satified with the repair, so far, but my opinon has been skewed by the error that happend even before any repair started. More

by Max Verified Customer Verified Customer

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I had great service Better than in the past, maybe there are finally getting it together are finally getting it together More

by TSTEWZ350 Verified Customer Verified Customer

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