Austin Chanhdara

Cannot say enough about the customer care received when purchasing my RAV4 from Rudy Luther. Starting with Boris, salesman extraordinaire. I’ve told everyone I know that if they’re looking at getting a n purchasing my RAV4 from Rudy Luther. Starting with Boris, salesman extraordinaire. I’ve told everyone I know that if they’re looking at getting a new car, go see Boris! A shout out to Dayton in finance too - he went above and beyond to get me through the process and out the door when I was jammed for time. And to Austin in Service whose constant communication was excellent. Best experience by a car I’ve had. Thank you! More

Report | Print

Rich Eiss was incredibly helpful in my process of purchasing a used vehicle. He truly had my best interest at heart guiding me through the process. In addition, the sales managers, finance team, and purchasing a used vehicle. He truly had my best interest at heart guiding me through the process. In addition, the sales managers, finance team, and shop team worked so hard to get me set up in a reasonable time. 10/10, would recommend More

Report | Print

We purchased a used 2014 Hundai Sonata and had a wonderful experience from start to finish. Even though we had a large, unexpected issue with the vehicle, it was promptly attended to and to a degre wonderful experience from start to finish. Even though we had a large, unexpected issue with the vehicle, it was promptly attended to and to a degree I was not expecting. The support and prompt communication was truly outstanding. I would purchase from again, no questions asked! More

Report | Print

I bought a used Rav4 from Rudy Luther that ended up having nail in the tire which wasn't repairable and required a new tire, and in the end required 4 new tires since its AWD. Instead of trying to work having nail in the tire which wasn't repairable and required a new tire, and in the end required 4 new tires since its AWD. Instead of trying to work with me to resolve this issue, I have received the run around from the service department and the salesperson who sold me the car. I am now being completely ignored by the dealership so will be taking my car elsewhere to be serviced. I had a mostly good experience buying the car, but pretty awful customer service as soon as I drove it off the lot (they owed me a 2nd key fob that I never would have received if I didn't continue to follow up on it). More

Report | Print

I have always had excellent work done on my 2016 Prius and have been treated so well by all the staff. and have been treated so well by all the staff. More

Report | Print

Once engaged, the service was very good. I tried text and email off the Rudy Luther site without success. Once I called, the experience was smooth as glass. Provided a loaner car to accommod I tried text and email off the Rudy Luther site without success. Once I called, the experience was smooth as glass. Provided a loaner car to accommodate my schedule, and work was well done. A little surprised my car had not been washed based on prior experience. More

Report | Print

The service on this particular appointment was Excellent. It was done so fast and affordably and exactly what I wanted. Staff was polite and professional. It was done so fast and affordably and exactly what I wanted. Staff was polite and professional. More

Report | Print

Service performed relocating 3rd brake light cameras on the back side of topper technician did excellent job and they are the only one in State that come up with solution for this the back side of topper technician did excellent job and they are the only one in State that come up with solution for this More

Report | Print

The people at Rudy Luther have taken great care of me and my vehicle since my purchase there over 10 years ago. From sales to service, everyone has been honest and friendly with me regarding my purchase and my vehicle since my purchase there over 10 years ago. From sales to service, everyone has been honest and friendly with me regarding my purchase and maintenance. More

Report | Print

Stopped in to get my tire looked at. They found a puncture, fixed it in a short period of time, and I was out of there. Actually inexpensive fix! They found a puncture, fixed it in a short period of time, and I was out of there. Actually inexpensive fix! More

Report | Print