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Austin Gressett
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Austin Gressett | Page 3
Sales Consultant
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
61 Reviews
Certified Subaru Sales Consultant. Love to help find people the right vehicle for their needs! Originally from Grand Haven MI. I have 2 boys and 2 dogs. Currently residing in North Muskegon, where my kids play Football, Basketball and Baseball. Subaru Guru at your service!
Read moreDealership Experience
10 yrs, 6 mos
Industry Experience
10 yrs, 6 mos
61 Reviews
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61 Reviews of Austin Gressett
August 19, 2021
Great service. Staff worked hard to make sure we understood the process and what we were paying for. They did a great job explaining things to our satisfaction. understood the process and what we were paying for. They did a great job explaining things to our satisfaction. More
by csomers
Verified Customer
Helpful 
August 12, 2021
Easy to get information without any pressure. We were able to review our purchasing options at our own pace. We returned to the dealership within two days to buy our new car because everything was laid o able to review our purchasing options at our own pace. We returned to the dealership within two days to buy our new car because everything was laid out so clearly. More
by alicia_glick
Other Employees Tagged: Bill Ferry, Jacob Childress
July 13, 2021
I had an amazing experience buying my new Subaru Outback Limited. Everyone was incredibly kind and helpful. It felt like I was buying a vehicle from a friend instead of a dealership. I will be a Subaru owne Limited. Everyone was incredibly kind and helpful. It felt like I was buying a vehicle from a friend instead of a dealership. I will be a Subaru owner for life! More
by anna.buitendorp
Other Employees Tagged: Bill Fisher
June 29, 2021
They do a very nice job and treat you with respect and dignity. I have gone to a few other dealerships in the past and this is bye far number 1. dignity. I have gone to a few other dealerships in the past and this is bye far number 1. More
by bmclinger69
Other Employees Tagged: Bill Ferry, Gregory Ireland
June 20, 2021
Will not buy another vehicle from this place. Upon buying the brand new Ascent which was a month after buying a brand new crosstrek, I asked for a simple discount of some sort to just have the price of payme the brand new Ascent which was a month after buying a brand new crosstrek, I asked for a simple discount of some sort to just have the price of payment under $500.00 all they did was extend the payments for another year. Second reason we got the Simonize treatment done to the ascent which got all over the rims of the vehicle and created a mess which took quite a bit of elbow grease to remove. Third we got charged for out last which was suppose to be free oil change but since we were 89 miles over the 24,000 mile mark we charged for it . I get that it was past the agreement but 89 miles over really. Finally my uncle was in for a service and spoke about the experiences that I had and got the service department to call me about them, the conversation on phone seemed like he really didn't care and I'm still waiting on a return phone call since the 15th of June and it's now the 20th. I had better service and treatment Woodham's Ford which I plan on going back to them from now on. More
by DE-ROK
Other Employees Tagged: Katie Brown
June 16, 2021
This 2021 Forester is my 2nd Subaru. Prior to this purchase I had a 2018 Forester that I had purchased from a Subaru dealer in Ann Arbor Michigan. The difference between the two dealers was day and n purchase I had a 2018 Forester that I had purchased from a Subaru dealer in Ann Arbor Michigan. The difference between the two dealers was day and night. The Ann Arbor dealer kept "Pushing" a Turbo version of the Forester that I did not want. This Dealer's Sales Rep - Austin Gressett - spent lots of time and effort searching and arranging a "Dealer Swap" to insure that I had the "exact" version of the Forester that I wanted. Austin also arranged to have a 2x2 trailer hitch installed before I picked the car up from the dealer show room. The 2x2 trailer hitch matched my bicycle carrier without messing around with adapters. Job well done. More
by jpbelile
Other Employees Tagged: Jacob Childress
April 03, 2021
There was no wait and everyone was very helpful and accommodating. I did not feel pressure to buy immediately and my questions were answered and the "workings" of my new car were well explained. accommodating. I did not feel pressure to buy immediately and my questions were answered and the "workings" of my new car were well explained. More
by gerry
Other Employees Tagged: Bill Ferry, Jacob Childress
March 16, 2021
Very friendly dealership and extremely helpful when it came to finding just the right car for me. My sales person was very professional and made me feel comfortable. came to finding just the right car for me. My sales person was very professional and made me feel comfortable. More
by chacha48888
Other Employees Tagged: John Gongalski , Service department manager is outstanding
February 04, 2021
We have had some unpleasant experiences in the past with other dealerships. So we were skeptical going in. We have never owned a Subaru before but did research to make our decision beforehand.We were pleasa other dealerships. So we were skeptical going in. We have never owned a Subaru before but did research to make our decision beforehand.We were pleasantly surprised and amazed at how professional and smoothly everything went from test drive to signing process.We were there at crunch time as well at month end.Definetly recommend this dealership to others. We love our Subaru Outback! More
by normanewebb
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