Austin Shemon | Page 33

Wonderful Experience! I went to Mercedes Benz of Hagerstown to purchase a used LEXUS which I had found online. From the onset of calling Mike Lavrenchik assisted my husband I went to Mercedes Benz of Hagerstown to purchase a used LEXUS which I had found online. From the onset of calling Mike Lavrenchik assisted my husband and I, and was WONDERFUL. He made the carbuying experience personable as well as pressure free and the entire staff made it painless. Finance was a breeze, service was excellent and they treated my 3 year-old daughter like a proverbial princess. Although I did not purchase an MB, I would recommend anyone looking for one or any other high-end used vehicle to make the trip to see Mike and the MB of Hagerstown staff! More

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Our Second Mercedes purchase but atill Great experience! Couldn't ask for a more pleasant, professional buying experience. Everyone is friendly and takes their time to explain everything in detail. We have Couldn't ask for a more pleasant, professional buying experience. Everyone is friendly and takes their time to explain everything in detail. We have already recommened our salesman, Barry London, to one of our friends. More

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First Mercedes Our experience buying our first Mercedes was wonderful. Barry and Austin did an excellent and professional job explaining everything about our new ML Our experience buying our first Mercedes was wonderful. Barry and Austin did an excellent and professional job explaining everything about our new ML 250. We highly recommend Hagerstown Mercedes to anyone looking for a new Mercedes - Benz! More

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Wes is great Wes once again hit a home run. I have bought or leased 3 cars from him. Would go back to this dealership again. Wes provided excellent service Wes once again hit a home run. I have bought or leased 3 cars from him. Would go back to this dealership again. Wes provided excellent service More

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Excellent experience Barry did a great job of being helpful without being pushy. He is very knowledgeable about the product and took his time in teaching us about the GLK Barry did a great job of being helpful without being pushy. He is very knowledgeable about the product and took his time in teaching us about the GLK More

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Upstate NY We were traveling from NY to Virginia and happened to drive by the dealership and decided to stop in to browse. On our way home we stopped again to te We were traveling from NY to Virginia and happened to drive by the dealership and decided to stop in to browse. On our way home we stopped again to test drive the GLK that had caught our eye. Loved it! Bought it! A couple weeks later came down and drove it home. Mike was so accommodating, he came in on his day off to make sure everything was perfect. Thanks to all at Mercedes-Benz of Hagerstown! More

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Competent, Friendly, and Efficient Service This dealer and its experienced and friendly salesperson, Barry London, provided me with a wonderful car-buying experience. Barry was very proactive This dealer and its experienced and friendly salesperson, Barry London, provided me with a wonderful car-buying experience. Barry was very proactive in identifying third-party incentives for my purchase. There was no pressure to purchase extra packages or unwanted features. Barry worked diligently to find the car with the exact features I wanted. Barry gave detailed explanation of the technological features of the car and provided "hands on" instruction. We found the staff at the dealership to be very accommodating, including the finance officer and service manager. We highly recommend the dealership and Barry to others and we would purchase from them again. More

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The Best or Nothing Mercedes Benz of Hagerstown really does deserve their #1 rating. It was truly a pleasure working closely with Barry, Rob, Austin and Adam. The commu Mercedes Benz of Hagerstown really does deserve their #1 rating. It was truly a pleasure working closely with Barry, Rob, Austin and Adam. The communication was top notch, but never over bearing, and with no added pressure. Each individual truly understands the meaning of providing a great "customer experience". As the MB slogan says "The Best or Nothing". This dealership and the people here deliver!! MBOH has earned my business not just for today for the future. Highest regards to all. More

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"First Time Mercedes Owner" Mercedes-Benz of Hagerstown has been "The Best" dealership I have ever purchased from, and I have owned many vehicles from many brands. My search bega Mercedes-Benz of Hagerstown has been "The Best" dealership I have ever purchased from, and I have owned many vehicles from many brands. My search began when I found interest in the GLA 350 which had not come out yet. I called MBOH to have a quick inquiry and Barry London answered the phone. He answered all my questions and was super nice, he offered to meet me to discuss my needs when a time was convenient for me, even if it was after his work hours. When I arrived at MBOH he was at the front door to great me with a smile (very important in sales) and all was pleasant from there. He listened to my needs as I needed space for family matters as well a luxury and was very informative to let me know the GLA 350 was quite small but never pushed me to feel like if that was what I wanted you should not buy. Not long after this meeting a used GLK in a blue color that I love came available and I emailed Barry at 10:00 PM at night expecting an answer the next morning. Not the case, he answered within 15 minutes and we were able to make the purchase the next day. Every one at MBOH was super nice and quality minded about customer service as well as the great product they carry. Great job, I look forward to being just as impressed with the service department when needed. Thanks MBOH! V Youngblood More

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Way to go Mercedes-Benz of Hagerstown! Mercedes-Benz of Hagerstown by far beats any other dealership I have ever worked with to purchase a vehicle. Excellent Customer Service and caring de Mercedes-Benz of Hagerstown by far beats any other dealership I have ever worked with to purchase a vehicle. Excellent Customer Service and caring dealer. More

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