Austin Shemon | Page 34

My Silver Lady - S class We have never been disappointed with the people, the service and the utmost professionalism of everyone at Hagerstown Mercedes. From Linda and Lisa We have never been disappointed with the people, the service and the utmost professionalism of everyone at Hagerstown Mercedes. From Linda and Lisa in reception to Barry and Austin in sales to Alex, Adam and Tom in service this is definitely The A Team. There isn't anything they won't do to make everything perfect. If you want a Mercedes, just tell Barry London what you want, and like a magician, he makes it appear! We think of them as our extended family. More

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Great Experience My wife and I purchased a 2015 GL 450 from the dealership and worked with Barry London. Barry was great to work with, he was knowledgeable and very h My wife and I purchased a 2015 GL 450 from the dealership and worked with Barry London. Barry was great to work with, he was knowledgeable and very helpful. When we were looking at the vehicle we never once felt pressured to buy or make decisions right away. He was patient and explained everything in detail and was easy to talk to. He made us feel like we had known him for a long time and not that we had just met him. We would strongly recommend Barry and the entire staff at Mercedes Benz of Hagerstown to our friends and family. Thank you very much! More

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First-time Mercedes Buyer We looked around at a lot of car makes and models, and thought the best value for us was to buy a certified Mercedes. Once we made the decision to bu We looked around at a lot of car makes and models, and thought the best value for us was to buy a certified Mercedes. Once we made the decision to buy a Mercedes, we then had to chose a dealer. Everything we read on line about the Mercedes Benz of Hagerstown dealership was correct. They were friendly, they knew their cars, and they worked out a great deal for us that didn't take all day to negotiate. I called a few dealerships to get a feel for personalities of the sales reps at the various dealerships, and Wes was the best by far. We are sold on Mercedes, and we are sold on Mercedes Benz of Hagerstown. And as long as Wes works there, we won't need to talk to another salesperson. We are completely happy! More

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Very Good Buyer Experience Our sales representative, Barry London did an outstanding job. He did advanced preparation for our visit by electronically forwarding us photos and i Our sales representative, Barry London did an outstanding job. He did advanced preparation for our visit by electronically forwarding us photos and information about the car that we ultimately bought. In turn, we sent Barry info about our trade-in car which he was very responsive in acknowledging in addition to answering any questions or concerns we had. When we arrived, we had his complete attention and it was apparent that he was organized and ready. The price negotiation went very smoothly as did all of the paperwork. We primarily dealt with Austin Shemon who was very thorough in explaining each paper we had to sign, particularly those items dealing with inter-state transfer arrangements. To sum up, Barry London made our buying experience enjoyable. We highly recommend him and the dealership. More

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Total Satisfaction I am now a fully satisfied, first time owner of a Mercedes-Benz. This is solely because of the professional and thorough service my husband and I rece I am now a fully satisfied, first time owner of a Mercedes-Benz. This is solely because of the professional and thorough service my husband and I received from the staff at Hagerstown Maryland. Initially it was simply a" look and see" visit on my part, but I was able to drive and "shop" at my leisure. Mike Lavrenchik patiently guided me through the options and operations which were unlike many I was previously familiar with and I was able to choose my ideal car. Additionally, due to travel and residential construction issues, the dealership also allowed the time we needed before we took final ownership of the vehicle. We were accommodated on every level of this experience and enthusiastically recommend Mercedes-Benz of Hagerstown. More

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The place to buy a MB ! My experience at MB of Hagerstown was exactly what I prefer when purchasing an automobile. No pressure, you are provided information with which to ma My experience at MB of Hagerstown was exactly what I prefer when purchasing an automobile. No pressure, you are provided information with which to make a decision. Superior product knowledge, the days of tire kicking are gone. Todays automobile is a complex technical machine that must be understood to properly utilize. Mike Lavrenchik and the team at MB of Hagerstown fully recognize this and provide the necessary information to reduce possible frustration levels. If you want an exciting and pleasant experience when purchasing an automobile, contact the team at MB of Hagerstown ! More

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Great Mercedes Buying Experience McLean Virginia buyers found the new Mercedes they wanted on the web at Mercedes-Benz of Hagerstown and inquired about it via email. Mike Lavrenchik McLean Virginia buyers found the new Mercedes they wanted on the web at Mercedes-Benz of Hagerstown and inquired about it via email. Mike Lavrenchik responded quickly and gave us all the information we asked for and told us when he was available. We returned from Maine via Hagerstown and were very pleased with Mike and the rest of the sales team at Mercedes-Benz of Hagerstown and came home to McLean with our new Mercedes. We look forward to a long relationship with these people, and will recommend them to others. More

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As in the past, this was once again a pleasant and friendly This is the 2nd new Mercedes I have purchased from this dealership. I came back the 2nd time because the first purchase went so well and the dealersh This is the 2nd new Mercedes I have purchased from this dealership. I came back the 2nd time because the first purchase went so well and the dealership, as a whole, provided a high level of attention to my needs and requests. For both purchases I had the pleasure of having Barry London as my sales respresentative. He is pleasant, thorough, and takes the time to listen to the customer. I expect that in a few years my next new Mercedes will also be purchased with the assistance of Barry London. Austin Shemon was readily available to answer my questions about the closing process, tag and title information, and assistance with documents. More

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50--year-old Bucket List Item...Check! Enticed in by an internet ad showing an unbelievably pristine older Porsche, I stopped and talked with Mike Lavrenchik about the used 2003 Carrera on Enticed in by an internet ad showing an unbelievably pristine older Porsche, I stopped and talked with Mike Lavrenchik about the used 2003 Carrera on their lot, and was greeted by an out-going, knowledgeable, extremely friendly bear of a man who made this long-lived dream a reality. Mike is exceedingly easy to work with, finds the answers that he might not have at hand, and is always willing to talk to a Porsche novice with numerous questions by phone or in person. Since serving in the Air Force in Germany in the late '60s shortly after the Porsche 911 began production, I've had in mind the possibility of owning one, and this beauty of a car fits my need entirely. All aspects of the transaction.from initial contact through finance discussions with Austen Shemon were both professional and completely seamless. I never felt pressured from anyone in the organization to complete this deal, so it was rewarding both in the end product i now proudly drive, and the path taken to get there. I would deal with this group again anytime. Thanks for a great experience. More

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Offered Friendly Service With a Smile! We had such a wonderful experience purchasing a used vehicle from Barry. He went out of his way to meet us in his office on the day he was off. Austin We had such a wonderful experience purchasing a used vehicle from Barry. He went out of his way to meet us in his office on the day he was off. Austin helped us process the financing of the vehicle. The staff was friendly and very upfront. There was no "pushy salesman" it felt like you were just hanging out having a good time and just happened to buy a car in the meantime. Thank you for your great service - will definitely be back! Shelley L More

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