Austin Shemon | Page 41

Our experience buying a car from Mercedes Benz of Hagerstown was an enjoyable one. Every aspect of the transaction was handled with ease and professionalism. We are extremely pleased that we chose Hagerstown was an enjoyable one. Every aspect of the transaction was handled with ease and professionalism. We are extremely pleased that we chose this dealership. More

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This was our second purchase from Wes Whetstone and I highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very pa highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very patient with my undecided husband and they handled every curveball he threw at them with professionalism, patience and humor. Once the decision was made, the rest of the process was easy. We drove away in our new car two happy customers. More

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We really were on the verge of changing from Mercedes (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed th (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed that. Thank you so much for your care and consideration of our past experience. More

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This is our first Mercedes Benz, didn't ever really think we'd be able to own one. Mercedes Benz of Hagerstown made it possible and those we worked with were efficient, courteous and very helpful. Not only we'd be able to own one. Mercedes Benz of Hagerstown made it possible and those we worked with were efficient, courteous and very helpful. Not only would I recommend the dealership and sales people, I will definitely be back for, hopefully, a NEW Mercedes Benz in the future! More

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This has been the 8th vehicle we purchase from the Younger Motor Group and there is no reason to go anywhere else. My hats off to Justin Harbert for running an incredible dealership. Also, many than Younger Motor Group and there is no reason to go anywhere else. My hats off to Justin Harbert for running an incredible dealership. Also, many thanks to Wes for making this deal happen and to Austin for being the best finance guy at any dealership in the country. Keep up the great work we appreciate your friendliness and professionalism. More

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Buying a used car from this dealership was by far one of the best car buying experiences I have ever had in over 36 years of buying cars...new or used. I bought a used 2011 Ford Fusion. Barry and Rob were the best car buying experiences I have ever had in over 36 years of buying cars...new or used. I bought a used 2011 Ford Fusion. Barry and Rob were extremely friendly and helpful. There was never any pressure, which is important to me. I had been looking on line and at other dealerships for a couple of weeks. Additionally, on the day I purchased the car from Barry, I had spent almost six hours test driving and talking with sales people at several dealerships. My son-in-law, who had previously purchased a car from Barry, recommended checking their website to see what they had. I found a car that was close to the price I could afford, so we called and spoke with Barry and subsequently went to check it out. We were greeted immediately by Rob, since Barry was with another customer who had gotten there before us. The car we spoke with Barry about was parked up front and waiting for me to test drive. After the test drive I inquired about other cars in my price range and Rob suggested the Fusion. It looked and drove like it was brand new...and the price was even less than the other car. Barry and Rob made me feel like I was one of their best customers during the whole deal. One would have thought I bought a top-of-the-line Mercedes Benz. They gave me a very competitive interest rate and Austin went through the loan paperwork quickly and thoroughly. Everything was just as they had explained from the beginning...no surprises. I definitely recommend Mercedes Benz of Hagarstown. The next time I need a car, I'll start with them. More

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Several years ago I set my goal of purchasing a Mercedes-Benz sometime before my retirement. April 27, 2012 ended up being that day! I hadn't actually set out to purchase a new car that day, but th Mercedes-Benz sometime before my retirement. April 27, 2012 ended up being that day! I hadn't actually set out to purchase a new car that day, but the dealership had the EXACT car I had been building online and Wes Whetstone, my sales rep, was just wonderful. It was truly a great experience and what fun I had! Wes was friendly, courteous, helpful, and so very patient with all my questions. He made me feel like I had found a new friend, too. I am thoroughly thrilled with my new car and the purchasing experience. Austin Shemon took car of all my paperwork. He, too, was so very helpful, friendly, and patient with me. My experience with Rob Buchanan was also all very positive. Mercedes-Benz of Hagerstown - glad I met you! More

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Mercedes Benz of Hagerstown is absolutely amazing. This is the seventh car we have bought with them. The staff is very friendly and very helpful. They want all their customers to be happy. Barry London and is the seventh car we have bought with them. The staff is very friendly and very helpful. They want all their customers to be happy. Barry London and Austin Shemon are wonderful. They are so patient, accommodating, and respectful. Barry has been my sales consultant for many years now, and I don’t know where I would be if it weren’t for his help! I honestly feel that the staff cares for the customer’s satisfaction and well being. More

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Barry and Austin made my purchase experience easy and comfortable. No preasures, they were both accommodating and flexible. Always available to get me complete, acceptable answers to my questions. The comfortable. No preasures, they were both accommodating and flexible. Always available to get me complete, acceptable answers to my questions. They were very friendly and professional. Both Barry and Austin exceeded my expectations. I would highly recommend to anyone to visit this dealership when in the market for a quality new or seasoned vehicle. More

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I purchased a 2006 Toyota Tundra 4WD from this dealership on March 7, 2012. I located the vehicle on Auto Trader and contacted Wes Whetstone over the internet. Since I'm from Florida,the idea of traveling to on March 7, 2012. I located the vehicle on Auto Trader and contacted Wes Whetstone over the internet. Since I'm from Florida,the idea of traveling to Maryland to purchase a used vehicle concerned me. I also might add that I always buy new vehicles and haven't considered or purchased a used vehicle in 30 years. However, since it was almost exactly what I was looking for and I had been unsuccessful in finding the vehicle in Florida, I proceeded to communicate with Wes about the truck. The dealership had not had time to post photographs or much information of the truck on the internet, so Wes gladly and promptly took and sent pictures to me. I had several additional questions and concerns about the truck and Wes actually took the truck to the neighboring Toyota dealer to have it inspected. I finally agreed to purchase the truck and scheduled a flight to Baltimore. One of the dealership drivers (Bill) picked up my wife and I at the airport and drove us to the MB facility. Bill was very professional and a pleasure to ride with. I am very particular about my vehicles, so I was ready for the big let-down when we arrived at the dealership to inspect the truck. The truck turned out to be exactly as Wes described, even down to the minor scratches and blemishes that would be expected on a used vehicle. How could that be - I was an out-of towner purchasing a used vehicle from a new car dealership. There had to be a catch! - no catch whatsoever. The truck was meticulously detailed and looked and rode like a new truck - as advertised. Wes was a complete pleasure to deal with. He is very laid back, honest, sincere and professional. I really believe he enjoys his job and cares about the customer. I doubt very seriously that anyone purchasing a new Mercedes was treated any better than my wife and I were. Thanks to Wes, it was absolutely the most positive car buying experience that I have ever had. More

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