Everyone there was super helpful, professional and
knowledgeable. Thank you Austin, for taking care of me and getting me into a really nice Bronco Sport.
knowledgeable. Thank you Austin, for taking care of me and getting me into a really nice Bronco Sport.
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by Dan
Jun 30, 2025 -
Ken Ganley Ford Parma responded
Hi Dan, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Austin was terrific i ask him to wait and he was very
professional.called him a little later and told him I would be back the next morning .he had everything ready to go could not be happier
professional.called him a little later and told him I would be back the next morning .he had everything ready to go could not be happier
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by fredlemley8
Verified Customer
Verified Customer
Jun 29, 2025 -
Ken Ganley Ford Parma responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.
I like the fact that I got a full gas tank and a clean
truck
truck
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by jameskoppa
Verified Customer
Verified Customer
Jun 07, 2025 -
Ken Ganley Ford Parma responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!
AUSTIN AND JOHN WERE GREAT.
HIGHLY RECOMMENDED. They were helpful through entire process. 5 stars.
HIGHLY RECOMMENDED. They were helpful through entire process. 5 stars.
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by fiftyeightpanhead
Verified Customer
Verified Customer
May 28, 2025 -
Ken Ganley Ford Parma responded
Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Thinking about being talked into a warranty , after
thinking it was a deal , and finding out terms of intrest rate was manipulated while warranty full amount THOUSANDS OF DOLLARS ! was added to the ter
thinking it was a deal , and finding out terms of intrest rate was manipulated while warranty full amount THOUSANDS OF DOLLARS ! was added to the term of the loan is sneaky to say the least .
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by KULWICKI2179
Verified Customer
Verified Customer
Apr 21, 2025 -
Ken Ganley Ford Parma responded
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.
Thank you again for your feedback. It helps us to get even better.
Came for a recall.
Simple
Fast
Courteous
Professional
Well done
Alicia was very pleasant and a pleasure to work with.
Simple
Fast
Courteous
Professional
Well done
Alicia was very pleasant and a pleasure to work with.
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by Dam1
Other Employees Tagged:
Alicia Jeffery
Apr 05, 2025 -
Ken Ganley Ford Parma responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!
Very good experience in dealing with the dealership.
Would recommend the dealership and those employees that helped us.
Would recommend the dealership and those employees that helped us.
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by K9 Chase
Verified Customer
Verified Customer
Apr 04, 2025 -
Ken Ganley Ford Parma responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Super helpful and efficient.
Austin Simpson was my salesperson and was more than helpful with my purchase.
Austin Simpson was my salesperson and was more than helpful with my purchase.
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by Domeyer1996
Apr 01, 2025 -
Ken Ganley Ford Parma responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
If you like high standards, great individuals, great
help, easy going, and strong business work with ethical practices. You can also speak with their team, as a normal person. Comfortability, and just o
help, easy going, and strong business work with ethical practices. You can also speak with their team, as a normal person. Comfortability, and just overall a great experience. ..This is the place for you. Especially if you're a Ford person.
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by JakeW
Verified Customer
Verified Customer
Mar 27, 2025 -
Ken Ganley Ford Parma responded
Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
We appreciated their kindness and prompt follow up, they
really exceeded expectations. We love our Bronco and will recommend this location to our friends and family!
Thank you!
really exceeded expectations. We love our Bronco and will recommend this location to our friends and family!
Thank you!
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by arhea56
Verified Customer
Verified Customer
Mar 26, 2025 -
Ken Ganley Ford Parma responded
Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Austin, Nick, and our team were able to help, and we hope to see you again! Congratulations on your new Bronco!