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Austin Simpson
Austin Simpson at Ken Ganley Ford Parma
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Austin Simpson | Page 5

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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5.0
77 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

5.0

77 Reviews

Write a Review

77 Reviews of Austin Simpson

May 24, 2023

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Employee Rating

I really enjoyed my experience at this dealership. I knew instantly that I was purchasing my next vehicle from here. More

by jdwilliams1988
Sales Price Transparency
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Recommend Dealer
Yes
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May 25, 2023

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 26, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2023

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Employee Rating

Great people that work with you. Nice selection and friendly. I'm a repeat customer and will recommend them to anyone. More

by Tim k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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May 25, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Tim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 26, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

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I have nothing but good things to say about my experience at Ganley Ford West. I was in the market for the incredibly in demand Ford Maverick and Ganley Ford West was able to deliver. They were incredibly co More

by Zkadusky25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Tracy Sapienza

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May 24, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

May 23, 2023

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I will recommend West Ganley Ford To my family and friends! Everyone were very nice and Tried to help me as much as they could Iam vey happy with my vehicle!! Thank you Mark! Virgilia Rodriguez More

by Enfermara123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito , Brandon Taylor-Mitchell

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May 24, 2023

Ken Ganley Ford Parma responded

Thank you for your kind review, Virgilia. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2023

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They were very helpful, considerate and respectful. . Very thankful or Austin’s help. Thank You More

by mckinney.kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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May 15, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

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Every step was made super easy. Process from start to finish was quick. I have purchased 4 cars. From here. And plan to continue to shop here. More

by leeivy21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman, Mark Rezzano, Mike LaScola , Brandon Taylor-Mitchell

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May 05, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2023

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Great, single day experience. Austin was excellent, upfront and responsive. Good transparency and low pressure. More

by JDB
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Helpful
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Apr 23, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Austin could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 06, 2023

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The team was great to work with. Fast transactions and service. Would buy from them again. More

by Burtn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

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Apr 06, 2023

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 06, 2023

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I had a great experience purchasing a vehicle at Ganley Ford West. The whole team was fantastic and easy to work with. More

by THESTEVE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, John Ruper, Nick Feruito

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Apr 06, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

March 30, 2023

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Employee Rating

Have purchase two vehicles from ganley and very pleased with both. Sales associates were excellent and extremely helpful as was the finance manager. Easy to work with, explained everything, would highly re More

by KS.GATES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Mike LaScola

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Apr 01, 2023

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

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