As a Senior Client Advisor at Galleria BMW, I am ALL IN when it comes to elevating customer service before and after the sale. When it comes to cultivating the relationship and making all of our automotive needs easy and seamless, I put you and our relationship first. I work alongside the automotive business's best and brightest professionals, we can't wait to meet you.
Read moreDealership Experience
5 yrs, 6 mos
Industry Experience
13 yrs, 4 mos
Specialties & Trainings
Youtube - @All-in-Austin
Facebook - All in Austin
Instagram - all-in-austin
TIKTOK - AustinAllin
Twitter - AllinAustin2
View more specialties & trainingsLanguages Spoken
English
Employee Video
22 Reviews
Write a Review22 Reviews of Austin Watts
February 15, 2024
The atmosphere of this location is amazing. Customer service was fantastic with everyone I talked to. My personal senior sales advisor, Dawn Mattina worked super diligently to lock in my vehicl Customer service was fantastic with everyone I talked to. My personal senior sales advisor, Dawn Mattina worked super diligently to lock in my vehicle and ensure any mechanical issues found prior to sale were completed. Finance department was more than super motivated. Got me in and ensured that i got exactly were my payment i wanted it to be and what I needed super fast, and of course with great hospitality. From first acquaintance to test drive to final paper work, I would highly recommend Galleria BMW to anyone looking for a new BMW and 100% certified used vehicles. Thank You again Dawn for your help. More
Other Employees Tagged: Dawn Mattina
January 24, 2024
This is our 4 th vehicle from a Mandal dealership. We continue to do business with them because of their integrity and customer service. I highly recommend buying your next vehicle from them. We continue to do business with them because of their integrity and customer service. I highly recommend buying your next vehicle from them. More
Other Employees Tagged: MICHELLE LADNER, Benjamin Sutphin
January 03, 2024
Went the extra mile. Answered all our questions. Positive experience with her from our previous BMWs. Answered all our questions. Positive experience with her from our previous BMWs. More
Other Employees Tagged: Sonya West
November 18, 2023
What an experience! End to end, I’ve never had a less than perfect experience with any person or department at this dealership. Professionalism and attention to detail End to end, I’ve never had a less than perfect experience with any person or department at this dealership. Professionalism and attention to detail at every level. I’m a repeat customer and will be back. Driving the third BMW I’ve purchased from Sonja. This girl knows these cars inside and out. More
Other Employees Tagged: Sonya West
October 17, 2023
This is my 2nd purchase from Galleria BMW and I wouldn’t hesitate to recommend or get another car from them. Dawn was as professional as they come in the most recent purchase, not once ounce of pushing and hesitate to recommend or get another car from them. Dawn was as professional as they come in the most recent purchase, not once ounce of pushing and knew the vehicle inside and out - a great experience !! More
Other Employees Tagged: Dawn Mattina , Ryan Light
September 28, 2023
We had a great experience. Our personal advisor Dawn was very friendly, courteous and professional. The staff and the pleasant environment made us feel welcome, there was no ga Our personal advisor Dawn was very friendly, courteous and professional. The staff and the pleasant environment made us feel welcome, there was no games or pressure to make any untimely decisions. We also loved the fact that our personal advisor Dawn owned the same make and model vehicle we were interested in. We will definitely tell our friends about the great experience that we had and that the drive from New Orleans to Mississippi it was worth it. Ed More
Other Employees Tagged: Dawn Mattina , Ryan Light
September 22, 2023
Shane was amazing. He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal. Highly recommend Shane and Galleria for your next car. Thank you Shane. Great job. More
Other Employees Tagged: Jacob Martin, Shane Dusang, Dawn Mattina, Dan Leahy, Sonya West, Gavin Reeves, Avery Cooper, Amy Lancaster, Quentin Meador
August 28, 2023
Dawn is amazing and works tirelessly to get you in your perfect vehicle. Highly suggest Galleria BMW! perfect vehicle. Highly suggest Galleria BMW! More
Other Employees Tagged: Dawn Mattina
June 09, 2023
Extremely professional and courteous! Helped us at every step from our first inquiry to car delivery. Helped us at every step from our first inquiry to car delivery. More
Other Employees Tagged: MICHELLE LADNER , Gentleman who delivered car
June 09, 2023
Austin Watts operates as a true professional in an industry where that is difficult to find. I’m 55 and have purchased many BMW vehicles. My last 5 series BMW was totaled in a major storm with major f industry where that is difficult to find. I’m 55 and have purchased many BMW vehicles. My last 5 series BMW was totaled in a major storm with major flooding in one of the great states, Florida. I had difficulty finding the car I wanted and expanded my search. I heard about Austin and his dealership from one of my clients in Florida. I contacted Austin and within 2 hours he identified the perfect vehicle, provided multiple discounts including military, loyalty and dealership. He also took into account my strong credit and quickly and effectively got me the best rate BMW finance provides. He is an expert at logistics and even though I’m in Florida within in a week I had my new car in my home driveway in Florida! As it turns out the majority of his sales are outside of the great state of Mississippi. No surprise as Austin Watts is the consummate professional! More