Ava Williams | Page 8

Galleria BMW really knows how to treat customers. If you are interested in.purchasing a BMW, this is THE place—take it from a returning customer! Exceptional service in every way, shape and form. If you are interested in.purchasing a BMW, this is THE place—take it from a returning customer! Exceptional service in every way, shape and form. Ava Williams was my sales associate, and I must say, she exceeded all expectations! Kind, patient, polite, her communication was excellent throughout the sale. Her boundless enthusiasm is infectious! She shared with me extensive research she had done, comparing the BMW I ended up buying to another car I was considering. Wow! I have never in my many years of car buying had someone do that! Usually I have to do all of the research on my own. Cody Bowman handled the financing of my new car. Cody sold me my last BMW seven years ago. He was professional, helpful, and a pleasure to work with, just as I remember. Michelle Ladner offered excellent guidance and helped seal the deal. A big shout out to Billy Herbert in the service department—you won’t find a kinder service guy! From the moment you walk in Galleria BMW, every employee treats you like royalty. Why haven’t other car dealers caught on?? Don’t know! More

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Ava went above and beyond to make a deal with us although we lived out of state from dealership. Offered delivery. Presented all appropriate paperwork such as Carfax and recent maintenance records. Always pr we lived out of state from dealership. Offered delivery. Presented all appropriate paperwork such as Carfax and recent maintenance records. Always prompt in communication. Best I've ever dealt with. More

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have been purchasing BMWs for over 20 years, and my experience with Galleria BMW — especially working with Ava — has been the best by far. I truly appreciated her honesty, transparency, and professiona experience with Galleria BMW — especially working with Ava — has been the best by far. I truly appreciated her honesty, transparency, and professionalism. Every number was exactly as discussed, with zero hidden charges. The entire process was smooth, completed in one day,and stress-free. I would absolutely do business with this dealership again and highly recommend Ava to anyone in the market for a BMW. More

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Ava was a delight to work with. She was very professional and responded to all my questions very quickly. The entire process of purchasing my new BMW went smoothly and I highly reco She was very professional and responded to all my questions very quickly. The entire process of purchasing my new BMW went smoothly and I highly recommend her and Galleria BMW. More

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Shane, Ava, Ashton and Cody were great to work with, the car trading/buying experience was pleasant because of their professionalism, patience and understanding. Thank you all so much! car trading/buying experience was pleasant because of their professionalism, patience and understanding. Thank you all so much! More

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Ava texted and asked me if I was still interested in an suv. After less than an hour, we had made a deal. I paid the next day and got exactly what I wanted. Very nice experience! suv. After less than an hour, we had made a deal. I paid the next day and got exactly what I wanted. Very nice experience! More

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This entire buying experience was seamless, pleasurable, professional and hands down the best I have experienced. From the first encounter with Ava Williams she went above and beyond and was never to much professional and hands down the best I have experienced. From the first encounter with Ava Williams she went above and beyond and was never to much and always delivered clear and accurate information. Maddox G.was professional and pleasant and answered all my questions. Galleria as a whole has top notch employees and they have a buyer for life. Ava, thanks so much for being such an amazing person! More

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Ava was great at assessing what would be a great option for me and it proved to be true! She did a great job on this. for me and it proved to be true! She did a great job on this. More

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Great to work with. Had a good experience. Would recommend this dealership. Easily got things done Had a good experience. Would recommend this dealership. Easily got things done More

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Ava has been amazing. She worked very hard for us. We just can’t put any money down and needed a better trade in value on our current car to keep our newly graduated daugh She worked very hard for us. We just can’t put any money down and needed a better trade in value on our current car to keep our newly graduated daughter at a decent monthly payment. Thank you Ava! More

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