Avo Injian
Avo Injian at Mark Christopher Auto Center

Avo Injian | Page 6

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
96 Reviews
4.6

96 Reviews

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96 Reviews of Avo Injian

September 20, 2025

Dealership Rating
Employee Rating

Ago is The person who helped me was very kind great Customer Service .I always go to him because I generally appreciate his level of professionalism I’ve had other experiences there with other people t More

by rodrigocastromorales
Recommend Dealer
Yes
Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Rodrigo! I'm thrilled to hear that you received great customer service from us at Mark Christopher Auto Center. It's great to know that Ago consistently provides you with a high level of professionalism. I appreciate your feedback about your previous experiences and am glad to have the opportunity to make your visits better. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2025

Dealership Rating
Employee Rating

1: Don't like that you can't schedule appts. on Saturdays. It would make it much more convenient if appts. were available. 2: No one called to tell me my car was ready, I was just told very fi More

by REPOSMOMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Luna

Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your concerns regarding scheduling appointments on Saturdays and the communication about your vehicle's readiness. At Mark Christopher Auto Center, we strive to provide better service and communication to all our customers, and your input helps us improve. I'm glad to hear that you found the waiting area to be nice and clean; we aim to create a comfortable environment for our customers. Please feel free to reach out to me directly with any further suggestions or to discuss your experience in detail. We value your business and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2025

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It's amazing how effectively such a high volume of customers are handled so efficiently. Great service! More

by Rudy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate your feedback about the efficient service at Mark Christopher Auto Center. It's our goal to provide great service to all our customers. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 01, 2025

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Employee Rating

This dealership is helpful and attentive. Their sales staff and finance staff are great to work with. More

by shannon.iwconsulting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Johnny Mendoza , Emad Fakhouri

Sep 01, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Shannon! I'm so glad to hear that you found our sales and finance staff at Mark Christopher Auto Center helpful and attentive. We appreciate your feedback and hope to assist you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 31, 2025

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Employee Rating

My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Chelsea Jose, Jackie Klosky, Tony Lopez, Javier Juarez, Cesar Luna , Leslie Fuentes, Dario Gomez, Joe Lopez

Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2025

Dealership Rating
Employee Rating

avo had great communication with me and was very transparent. He even called me on his day off and let me know what was going on with my truck. More

by PIZA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Avo at Mark Christopher Auto Center. It’s great to know he provided transparent communication and kept you updated, even on his day off. We appreciate your feedback and hope to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2025

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Employee Rating

Great staff and service. Everyone is helpful and treat you like family. Car is finished on time and looking brand new. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rigo

Aug 27, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I am thrilled to hear that you had a great experience at Mark Christopher Auto Center. It's our goal to treat our customers like family and provide top-notch service. We're glad your car was finished on time and looks brand new! We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2025

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Employee Rating

I took my vehicle to Sierra Chevrolet five times and they said there was not an issue. I took it over to you guys talk to Avo and he had it fixed within four days. I would recommend you guys any day of the w More

by mike@thealarmbiz.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Mark Christopher Auto Center responded

Thank you so much, Mike! I'm glad to hear that Avo was able to resolve the issue with your vehicle in just four days. Your recommendation means a lot to us at Mark Christopher Auto Center. We hope to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2025

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Employee Rating

I made an appointment for 11:30 and was told it would take about an hour for an oil change. Three and a half hours later my oil change was finally done. What’s the point of appointment times if it’ll tak More

by jechumacero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience, Jechu. I understand your concerns about the extended wait time for your oil change despite having a scheduled appointment. At Mark Christopher Auto Center, we aim to provide efficient service and clear communication, and your feedback helps us recognize where expectations were not met during your visit. Please don’t hesitate to contact me if you’d like to talk further about your experience. Your concerns are taken seriously. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

Dealership Rating
Employee Rating

I've brought my truck to Chevy dealers 3 times now and I've only owned it eight months. Twice at your dealership and once at Riverside. I have had problems with the auto stop, fuel gauge, radio/Bluetooth More

by upsmann
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 02, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns with the ongoing issues on your truck despite multiple service visits. At Mark Christopher Auto Center, we value the efforts of our Service Team and aim to resolve every issue thoroughly, and your feedback helps us understand how this experience affected you. If you'd like to talk more about your visit, please feel free to reach out to me directly. Your trust matters to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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