Ago is The person who helped me was very kind great
Customer Service .I always go to him because I generally appreciate his level of professionalism I’ve had other experiences there with other people t
Customer Service .I always go to him because I generally appreciate his level of professionalism I’ve had other experiences there with other people that weren’t that great but he makes up for that.
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by rodrigocastromorales
Verified Customer
Verified Customer
Sep 21, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Rodrigo! I'm thrilled to hear that you received great customer service from us at Mark Christopher Auto Center. It's great to know that Ago consistently provides you with a high level of professionalism. I appreciate your feedback about your previous experiences and am glad to have the opportunity to make your visits better. We look forward to seeing you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
1: Don't like that you can't schedule appts.
on Saturdays. It would make it much more convenient if appts. were available.
2: No one called to tell me my car was ready, I was just told very fi
on Saturdays. It would make it much more convenient if appts. were available.
2: No one called to tell me my car was ready, I was just told very firmly on Friday when I dropped my car off BE HERE BEFORE 12. Better communication between the technician and customer would be nice.
3: Although, they did end up washing my car, I had to ASK for it and still was given a vague answer if it would happen. Like they would be doing me a favor or something.That should be STANDARD when you take your car for maintenance (like it was in the good old days). 4: It would also be nice if the Cadillac service side was actually open on Saturdays, maybe the technicians on the Chevy side wouldn't have to work so hard squeezing in all the customers from Cadillac AND Chevy.
5: The indoor waiting area of the service dept. was nice and clean so that was a plus!
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by REPOSMOMMA
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback. I appreciate your concerns regarding scheduling appointments on Saturdays and the communication about your vehicle's readiness. At Mark Christopher Auto Center, we strive to provide better service and communication to all our customers, and your input helps us improve. I'm glad to hear that you found the waiting area to be nice and clean; we aim to create a comfortable environment for our customers. Please feel free to reach out to me directly with any further suggestions or to discuss your experience in detail. We value your business and hope to serve you better in the future.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
It's amazing how effectively such a high volume of
customers are handled so efficiently. Great service!
customers are handled so efficiently. Great service!
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by Rudy33
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your kind words! We truly appreciate your feedback about the efficient service at Mark Christopher Auto Center. It's our goal to provide great service to all our customers. We look forward to seeing you again soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
This dealership is helpful and attentive.
Their sales staff and finance staff are great to work with.
Their sales staff and finance staff are great to work with.
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by shannon.iwconsulting
Verified Customer
Verified Customer
Sep 01, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words, Shannon! I'm so glad to hear that you found our sales and finance staff at Mark Christopher Auto Center helpful and attentive. We appreciate your feedback and hope to assist you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
My service was very professional and the service advisor
made my visit very pleasant as always
made my visit very pleasant as always
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by rickywoodard06
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
avo had great communication with me and was very
transparent. He even called me on his day off and let me know what was going on with my truck.
transparent. He even called me on his day off and let me know what was going on with my truck.
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by PIZA14
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Avo at Mark Christopher Auto Center. It’s great to know he provided transparent communication and kept you updated, even on his day off. We appreciate your feedback and hope to assist you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great staff and service.
Everyone is helpful and treat you like family. Car is finished on time and looking brand new.
Everyone is helpful and treat you like family. Car is finished on time and looking brand new.
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by KELZBENZ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rigo
Aug 27, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your wonderful review! I am thrilled to hear that you had a great experience at Mark Christopher Auto Center. It's our goal to treat our customers like family and provide top-notch service. We're glad your car was finished on time and looks brand new! We look forward to seeing you again!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I took my vehicle to Sierra Chevrolet five times and they
said there was not an issue. I took it over to you guys talk to Avo and he had it fixed within four days. I would recommend you guys any day of the w
said there was not an issue. I took it over to you guys talk to Avo and he had it fixed within four days. I would recommend you guys any day of the week. Avo is a very good at what he does. .
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by mike@thealarmbiz.com
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Mark Christopher Auto Center responded
Thank you so much, Mike! I'm glad to hear that Avo was able to resolve the issue with your vehicle in just four days. Your recommendation means a lot to us at Mark Christopher Auto Center. We hope to see you again soon.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I made an appointment for 11:30 and was told it would
take about an hour for an oil change. Three and a half hours later my oil change was finally done. What’s the point of appointment times if it’ll tak
take about an hour for an oil change. Three and a half hours later my oil change was finally done. What’s the point of appointment times if it’ll take 3 hours plus for an oil change.
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by jechumacero
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience, Jechu. I understand your concerns about the extended wait time for your oil change despite having a scheduled appointment. At Mark Christopher Auto Center, we aim to provide efficient service and clear communication, and your feedback helps us recognize where expectations were not met during your visit.
Please don’t hesitate to contact me if you’d like to talk further about your experience. Your concerns are taken seriously.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I've brought my truck to Chevy dealers 3 times now and
I've only owned it eight months. Twice at your dealership and once at Riverside. I have had problems with the auto stop, fuel gauge, radio/Bluetooth
I've only owned it eight months. Twice at your dealership and once at Riverside. I have had problems with the auto stop, fuel gauge, radio/Bluetooth, display on the dash, missing vehicle information sticker in the door. I will say that my service provider that took my car in was great and no issue with him, he is an asset to your auto center. The issue I'm having is since they can't find the issue, it doesn't get fixed
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by upsmann
Verified Customer
Verified Customer
Aug 02, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience. I understand your concerns with the ongoing issues on your truck despite multiple service visits. At Mark Christopher Auto Center, we value the efforts of our Service Team and aim to resolve every issue thoroughly, and your feedback helps us understand how this experience affected you.
If you'd like to talk more about your visit, please feel free to reach out to me directly. Your trust matters to us.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932