Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4
65 Reviews
4.4

65 Reviews

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65 Reviews of Tony Lopez

September 06, 2026

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My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701
Service Price Transparency
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Recommend Dealer
No
Sep 07, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

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The team did a great job communicating and getting everything completed on schedule. Thank you. More

by davidblock614
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Recommend Dealer
Yes
Sep 06, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, David! I am delighted to hear that our team was able to communicate effectively and complete everything on schedule. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

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Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. More

by davidblock614
Service Price Transparency
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Recommend Dealer
No
Sep 02, 2026

Mark Christopher Auto Center responded

Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2026

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Polite and Professional sales, staff, financing and service department. Service drop off was quick and easy. More

by billnjean07
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Aug 26, 2026

Mark Christopher Auto Center responded

Thank you for taking the time to tell us about your visit, Bill! I’m pleased to hear that you had a positive experience with my sales, staff, financing, and service department at Mark Christopher Auto Center. It's great to know that the service drop-off process was quick and easy for you. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 11, 2026

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People we delt with were good people, the guys that run your credit can be snakes, from my prospective at 63 years old nothing has changed when it comes to people TRYING to be sneaky !!!! More

by jerryc200410
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Recommend Dealer
Yes

Other Employees Tagged: Favian Sevilla

Aug 12, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience, Jerry. It’s great to hear that you had a positive impression of the team at Mark Christopher Auto Center. Your feedback regarding the credit process is also appreciated and provides valuable insight into areas where the experience can be improved. Please feel free to reach out directly if you’d like to discuss your concerns further. Your input is important, and we look forward to providing a smoother experience in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 03, 2026

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Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans
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Recommend Dealer
Yes
Aug 03, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2026

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I purchased an illuminated front emblem for my vehicle. It was on back order, so it took some time to get delivered to the dealership for installation. After the dealership called to tell me the emblem was More

by JAMES.BEKIS
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Recommend Dealer
Yes
Jul 26, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, James. I appreciate your patience regarding the illuminated front emblem for your vehicle. I understand how frustrating it can be to deal with delays and installation issues. Please know that I take your feedback seriously at Mark Christopher Auto Center, and I am committed to ensuring a smoother experience moving forward. If you have any further concerns or need assistance, feel free to reach out to me directly. We look forward to resolving this for you and getting the new emblem installed correctly. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 05, 2026

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Anthony Lopez in the Service Department was kind and professional. The other employees I asked questions too were also kind and professional. The downside was the amount of time it took for them to pull More

by krthmpsnteach
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Recommend Dealer
Yes
Jul 06, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, and for highlighting the kindness and professionalism of Anthony and the other employees at Mark Christopher Auto Center. I appreciate your patience regarding the time it took to retrieve your vehicle after service. Your insights help us improve our processes. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

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Great service Tony Lopez always takes care of us. Glad he was able to find out the issue. More

by GARREOLA
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Recommend Dealer
Yes
Jul 03, 2026

Mark Christopher Auto Center responded

Thank you for your review! I’m glad Tony was able to assist you and resolve the issue. At Mark Christopher Auto Center, we strive to provide excellent service, and it’s great to know that you had a positive experience. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

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Even with an appointment I waited 1. 5 hours. Also, the oil change includes a vehicle inspection that did not happen. No mention of my low fluids, no mention or adjustment of tire pressur More

by gonzmeister66
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Recommend Dealer
Yes
Jul 03, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that waiting 1.5 hours, even with an appointment, can be frustrating. Your feedback regarding the oil change and the inspection process is valuable to me, and I take it seriously. I encourage you to reach out to me directly at Mark Christopher Auto Center so I can address your concerns and ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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