Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
55 Reviews
4.5

55 Reviews

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55 Reviews of Tony Lopez

June 16, 2026

Dealership Rating
Employee Rating

Always amazing and fast service. Will always take my truck here. Thank you so much More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Omar! I'm thrilled to hear that you always receive amazing and fast service at Mark Christopher Auto Center. I appreciate your loyalty and we look forward to taking care of your truck again in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2026

Dealership Rating
Employee Rating

Got in early on a Saturday for regular maintenance. In and out in 90 minutes More

by ANDREWRODRIGUEZ2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Mark Christopher Auto Center responded

Thank you for your great review, Andrew! I’m thrilled to hear that you had a smooth and efficient experience with your regular maintenance at Mark Christopher Auto Center. I appreciate your trust in us, and our team looks forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2026

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Employee Rating

Always a nice time and a comfortable place to stay during my visit and time to work as well when I am there. Thanks team! More

by yhoyuela
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Mark Christopher Auto Center responded

Thank you for your fantastic review! We’re thrilled to hear that you always have a nice time and find comfort during your visits. Our team at Mark Christopher Auto Center is dedicated to providing a welcoming environment, and your feedback means the world to us. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2026

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Employee Rating

What a Joke this place is, I bought a 90k car and they wouldn't patch tire for me. Obviously I will never buy anything else from them nor recommend the place More

by genaromcec
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 01, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Gena. I understand your frustration regarding the tire patch service. At Mark Christopher Auto Center, we strive to meet the needs of our customers, and I appreciate your input as it helps us improve our services. If you'd like to discuss this matter further, please feel free to reach out to me directly. I value your experience, and we hope to regain your trust. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2026

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Great experience at Mark Christopher Dealership. The staff was professional, helpful, and kept me updated throughout the entire process. They made everything smooth and stress-free, and I really app More

by PASCUALE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez

May 30, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Pascual! We’re thrilled to hear you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing professional and helpful service to ensure a smooth and stress-free process for our customers. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 23, 2026

Dealership Rating
Employee Rating

Walked in. Was not greeted. Waiting for the service advisor I was told I had an appointment with. He decided to call someone about their extended warranty rathe More

by M.SAAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the check-in process, the communication during your service visit, and the review of your vehicle inspection at Mark Christopher Auto Center. I also appreciate your positive comments regarding the porter who assisted you during pickup. Our goal is to provide attentive service, clear communication, and a welcoming experience from arrival through vehicle pickup. Please reach out to me directly so I can review your visit and better understand the details. We are committed to improving communication, attentiveness, and service follow-through throughout the customer experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2026

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Employee Rating

Great customer service at Mark Christopher. Juan was very helpful and answered all my questions and concerns. More

by citadel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Juan Fletes

May 20, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you received great customer service at Mark Christopher Auto Center and that Juan was able to assist you with your questions and concerns. I appreciate your feedback, and we look forward to seeing you again for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2026

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Employee Rating

Very disappointed in the service I received. My truck stayed at the dealer for a week and I did not receive a resolution. It’s been a month now and have not heard back. It’s disappointing that I More

by BBBNUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your disappointment regarding the service related to your truck, and I appreciate your feedback. At Mark Christopher Auto Center, we strive to provide consistent customer care, and your concerns are important to me. I encourage you to reach out to me directly so we can discuss your situation further. Thank you again for your input, and we hope to improve your experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2026

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Employee Rating

As mentioned, I have previously gone to the Riverside dealership and absolutely do not recommend that dealership to anyone. Your dealership has never let me down. More

by FRANMORAN9
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 14, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Fran! I truly appreciate your loyalty to Mark Christopher Auto Center and am thrilled to hear that we have consistently met your expectations. If you ever need assistance or have any questions, please don't hesitate to reach out. Our team looks forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2026

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Employee Rating

Mark Christopher is the best dealer they always are friendly and communicative thank you for the help. More

by EDDIEBRADY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Mark Christopher Auto Center responded

Thank you for the fantastic review, Eddie! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team prides itself on being friendly and communicative, and I truly appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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