Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4
72 Reviews
4.4

72 Reviews

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72 Reviews of Tony Lopez

November 07, 2026

Dealership Rating
Employee Rating

Even though the location was very busy, my wait time was within reason. The staff were courteous, professional and helpful. More

by SABCAB90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2026

Mark Christopher Auto Center responded

Thank you for your review! I’m delighted to know you had a positive experience at Mark Christopher Auto Center despite the busy location. We take pride in providing courteous and professional service and truly appreciate your recognition. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2026

Dealership Rating
Employee Rating

They are very helpful and genuinely care about you, your car, and the quality of service they provide\. I highly recommend them\! More

by poleshanna_vet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Poleshanna! I truly appreciate your kind words about the service we provide at Mark Christopher Auto Center. It's our goal to ensure you feel cared for and supported. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

Dealership Rating
Employee Rating

The service people are nice and welcoming. I gave three stars because I could not get a update on my vehicle. I called multiple times and finally talked to a manager. He got me the update I ne More

by JM28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo

Oct 10, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about the service team at Mark Christopher Auto Center. I understand the importance of timely communication regarding your vehicle, and I'm glad to hear that the manager was able to provide you with the update you needed. We strive to improve our communication and your experience is valuable in helping us achieve that. If you have any further concerns, please feel free to reach out. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 08, 2026

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Employee Rating

When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t More

by Roblez213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 08, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the marks on your steering wheel and the communication issues you encountered at Mark Christopher Auto Center. We strive for high standards in our service, and it's concerning to hear that we fell short in this instance. I encourage you to reach out to me directly so I can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2026

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Employee Rating

I made an appointment. I arrived on time. I was checked in. I waited. Vehicle was done within the committed time. The service was professional. More

by kg6mea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Brady

Oct 03, 2026

Mark Christopher Auto Center responded

Thank you for your review! I am delighted to hear your vehicle service at Mark Christopher Auto Center was completed on time and that you experienced professional service throughout your visit. We look forward to assisting you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2026

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Employee Rating

Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More

by luis.nunez812
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you had a smooth experience at Mark Christopher Auto Center and that our service writer was able to provide clarity and transparency. I appreciate your understanding regarding the check-in time and hope to serve you even better on your next visit. Don't hesitate to reach out if you have any further questions or need assistance! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2026

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Mark Christopher has the best staff in the car game. All around top notch crew More

by vanmatre.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jason Ho

Sep 17, 2026

Mark Christopher Auto Center responded

Jeff, thank you for your wonderful feedback! I’m honored to hear that you think we have the best staff in the car game. Our staff takes great pride in our team and their dedication to providing excellent service. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

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Employee Rating

My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 07, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

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Employee Rating

The team did a great job communicating and getting everything completed on schedule. Thank you. More

by davidblock614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, David! I am delighted to hear that our team was able to communicate effectively and complete everything on schedule. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

Dealership Rating
Employee Rating

Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. More

by davidblock614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 02, 2026

Mark Christopher Auto Center responded

Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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