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Javier Juarez
Javier Juarez
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
98 Reviews
98 Reviews
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98 Reviews of Javier Juarez
Verified Customer
October 31, 2026
They are very helpful and genuinely care about you, your car, and the quality of service they provide\. I highly recommend them\! car, and the quality of service they provide\. I highly recommend them\! More
by poleshanna_vet
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna, Juan Fletes
October 25, 2026
Great work, fix right the first time. Will return for future services. Definitely trust worthy Will return for future services. Definitely trust worthy More
by CESARICACONNECTIONS
Other Employees Tagged: Avo Injian
October 19, 2026
Took our truck there after the upper A arm broke. Truck sat outside for 3 1/2 months in the hot elements during the summer waiting for parts to be re-engineered. The service updates were terrible. Truck sat outside for 3 1/2 months in the hot elements during the summer waiting for parts to be re-engineered. The service updates were terrible. Everything seemed to fall on deaf ears. Being that the parts were an issue to obtain, (GM's fault,) you would think they would offer some kind of loaner car. The customer service was so terrible< we had to contact GM directly. We were supposed to receive our truck back looking like a ("polished penny") and when we received it back, it was an oxidized mess. I'm not one to complain. This dealership did not give one iota of ---- about us or our vehicle. Some people think nothing of their automobiles. Us, we treat them as show cars... We have always been a GM family, and my in-laws are retired from GM. We won't let this detour us from GM. Our choice of our dealership will change though. Thank you Chris Leggio for the wonderful customer service and experience. More
by Tough times
Other Employees Tagged: Jeff Rizzi , Jeff Rizzi, very nice and respectful.
October 08, 2026
When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went to the service area and everyone there just kept pointing fingers at each other not saying who to talk about this More
by Roblez213
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna, Juan Fletes
September 23, 2026
Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More
by luis.nunez812
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna, Juan Fletes
September 08, 2026
Had a great experience with the customer service manager and my service advisor. Great communication and my service advisor. Great communication More
by alana463
Other Employees Tagged: Dino Picanzo
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