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Javier Juarez

Overview Reviews (83)

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Javier Juarez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6

83 Reviews

Overview Reviews (83)

4.6

83 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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83 Reviews of Javier Juarez

August 04, 2026

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Excellent service from my service advisor and technician. Very please with my visit. Will definitely be back. Very please with my visit. Will definitely be back. More

by DREWSTANG15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Drew! I’m thrilled to hear that you had an excellent experience with your service advisor and technician at Mark Christopher Auto Center. I appreciate your feedback, and we look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

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Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna, Juan Fletes

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Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2026

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I paid 270 for a diagnosis and learned nothing new about my car. Wasted my money my car. Wasted my money More

by reed_amber

Verified Customer

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Recommend Dealer

Yes

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Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Amber. I appreciate your feedback and understand your concerns regarding the diagnosis you received at Mark Christopher Auto Center. We strive to provide valuable insights, and it’s important to me that you feel satisfied with our services. Please feel free to reach out to me directly so we can discuss your experience further and address your concerns. I value your input, and we hope to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

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Never had to wait so long for an oil change in my life the it took approximately 25 minutes to get my vehicle after paying the it took approximately 25 minutes to get my vehicle after paying More

by johnmosqueda87

Verified Customer

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Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, John. I appreciate your feedback regarding the wait time for your oil change at Mark Christopher Auto Center. We aim to provide efficient service, and I understand that time is valuable. Please feel free to reach out to me directly if you would like to discuss this further. I value your input, and we hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2026

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Checking in was a breeze with Javier so was checking out at the cashier's office and pick up time given was on point! at the cashier's office and pick up time given was on point! More

by patriciaapodaca2017

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your positive feedback, Patricia! It's wonderful to hear that your experience with us at Mark Christopher Auto Center was smooth and that Javier made your check-in and check-out effortless. I appreciate your kind words, and we look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2026

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Javi was a professional and helpful individual. He informed with that was going on with my truck and the status of my truck. He also informed me on how to get a loaner car while my car was being se He informed with that was going on with my truck and the status of my truck. He also informed me on how to get a loaner car while my car was being serviced. When I had any questions he would answer and reply in a timely manner. Overall no issues with Javi and very please with his customer service. More

by MUNOZRUDY217

Verified Customer

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Recommend Dealer

Yes

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Jun 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Rudy! I’m thrilled to hear about your positive experience with Javi at Mark Christopher Auto Center. It's great to know that he provided you with excellent service and kept you informed throughout the process. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2026

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Great service. Professional and willing to offer discounts when my coupons do not get mailed to me. Professional and willing to offer discounts when my coupons do not get mailed to me. More

by AMFIERRO

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Adam

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Jun 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced great service at Mark Christopher Auto Center. It's my pleasure to assist with discounts and ensure you feel valued as a customer. I appreciate your support, and we look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2026

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Great service! ! Our vehicle was done in a timely manner. We always trust Mark Christopher with our vehicles because of the excellent service. I have been going to ! Our vehicle was done in a timely manner. We always trust Mark Christopher with our vehicles because of the excellent service. I have been going to Mark Christopher Chevy since they were originally on Holt Avenue. My first vehicle from there was a new 1977 Chevy Malibu. You cannot beat the excellent service!! More

by RDANDRE11199

Verified Customer

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Recommend Dealer

Yes

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Jun 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your loyalty to Mark Christopher Auto Center over the years and am thrilled to hear that you consistently receive excellent service. It’s fantastic to know that your vehicle was completed in a timely manner. Our team looks forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2026

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The were a delight to work with They took care of all my issues Excellent service issues Excellent service More

by Cbreton

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Javier Juarez

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Jun 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad to hear that you found me delightful to work with and that our crew was able to address all your issues. Your feedback is greatly appreciated, and our team looks forward to providing you with excellent service again at Mark Christopher Auto Center in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2026

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It was good experience wait time was very little. Javier is great helps me every time. Waiting room is clean. Overall great experience Javier is great helps me every time. Waiting room is clean. Overall great experience More

by lizarraga2017

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

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Jun 12, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Liz! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Javier was able to assist you effectively. Our team takes pride in maintaining a clean and comfortable waiting area for our customers. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932