BORIS NIKOLOV | Page 6

I met with both Dennis and Gilbert today to go over my options for ending my lease. All of my questions were thoughtfully answered and I felt very supported by Gilbert’s experience and knowledge. I decide options for ending my lease. All of my questions were thoughtfully answered and I felt very supported by Gilbert’s experience and knowledge. I decided to buy out my current lease and I am so happy with my decision! Their team took care of everything from start to finish. I would definitely recommend City VW of Evanston - I’m a fan! More

Helpful 0

Report | Print

Gilbert and the rest of the team was fantastic. Made everything so easy and even when we had to go back and forth to make sure we had the correct documents they system_logs.logarchive went above an Made everything so easy and even when we had to go back and forth to make sure we had the correct documents they system_logs.logarchive went above and beyond. Highly recommended More

Helpful 0

Report | Print

Gilbert, Ian, Marcus, Alex all did an awesome job and are easy to work with. easy to work with. More

Helpful 0

Report | Print

We purchased a 2023 VW Taos this weekend with the help of Narcis, and we could not be happier with our experience at the City VW of Evanston Dealership! Narcis was extremely friendly, helpful, and patient wi Narcis, and we could not be happier with our experience at the City VW of Evanston Dealership! Narcis was extremely friendly, helpful, and patient with me and my partner as we asked him a million questions. He made us feel heard and comfortable in our purchase, and I really appreciate all of his help! Alex also spent a good amount of time explaining the warranty options to us, what a friendly guy! The VW Evanston team made our experience a memorable one! Highly recommend. More

Helpful 0

Report | Print

5 - STARS all around. Pre-visit communication with Boris was great & car buying experience on site was amazing. Narcis was very helpful and pleasant to work with. He we Pre-visit communication with Boris was great & car buying experience on site was amazing. Narcis was very helpful and pleasant to work with. He went above and beyond to ensure we had necessary information available to us in courteous and professional manner. He made great suggestions that elevated the whole car buying experience and was very much appreciate it. Finance part was very well explained and Alex was tremendous. Thank You All More

Helpful 0

Report | Print

A dealership with staff who treat their customers like they are family, and deliver them nothing short of honesty! they are family, and deliver them nothing short of honesty! More

Helpful 0

Report | Print

Everyone we interacted with at VW Evanston was very knowledgeable and helpful. Gilbert walked us through the car buying process from beginning to end and was great to work with. He was able to identify knowledgeable and helpful. Gilbert walked us through the car buying process from beginning to end and was great to work with. He was able to identify the exact car we wanted and even get it brought over from Indiana in the same day. Would recommend to anyone looking for a VW to come to this location. More

Helpful 0

Report | Print

We had an awesome experience trading in our older VW Jetta and purchasing a new VW Tiguan, thanks to the incredibly helpful team we worked with - namely Ian (our sales person), Boris (the KBB specialist Jetta and purchasing a new VW Tiguan, thanks to the incredibly helpful team we worked with - namely Ian (our sales person), Boris (the KBB specialist), and Alex (the finance pro). We started off our car buying process at a different VW dealership and had a pretty negative experience, leading us to visit the Evanston location. We were so pleasantly surprised by the whole process, from start to finish. We appreciated the transparency into everything, from the appraisal process all the way through to signing our final document. Ian was incredibly knowledgeable and just easy to talk to. Buying a car can be somewhat tedious and time consuming but we genuinely enjoyed getting to know Ian over the course of a couple of hours. He took the time to answer our questions, understand our needs, and meet us where we wanted to be financially. We can’t say enough good things about VW of Evanston and the whole team! We definitely recommend purchasing your next car from here and we are looking forward to visiting for all of our future service appointments. More

Helpful 0

Report | Print

Great experience trading in my car and buying a CPO GTI from City VW of Evanston. Kellon was incredibly knowledgeable about the GTI and really made sure I chose the right car. I am incredibly happy with from City VW of Evanston. Kellon was incredibly knowledgeable about the GTI and really made sure I chose the right car. I am incredibly happy with my purchase and would go back to City VW of Evanston the next time I buy a VW. I did have a sensor issue the day I bought the car and the issue was resolved quickly. Bill was responsive and made the process painless. More

Helpful 0

Report | Print

We’ve purchased two cars from Ricky. The process is smooth and professional. He has a great sense of humor, which really helps make the ordeal of buying a car go by quickly. We love Rick The process is smooth and professional. He has a great sense of humor, which really helps make the ordeal of buying a car go by quickly. We love Ricky and highly recommend him. More

Helpful 0

Report | Print