Barb Derose
Barb Derose at Gordie Boucher Ford of Kenosha

Barb Derose

Sales & Service Concierge

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Barb Derose

September 19, 2025

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As always wonderful service, very fast turnaround time for our units. Excellent customer service and support! More

by THOMAS.PASCH
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Recommend Dealer
Yes
Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your continued trust! We’re thrilled to hear you consistently receive wonderful service, fast turnaround times, and excellent customer support from our team. At Gordie Boucher Ford of Kenosha, we know how important it is to keep your vehicles and fleet running smoothly, and we’re proud to deliver reliable service every time. We look forward to supporting you again soon! Sal Pappalardo General Manager

September 11, 2025

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Bradford was great to deal with he had great communication and didn’t give me any runaround like other dealerships thank you! More

by Chestersir
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Sep 12, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re so glad to hear that Bradford provided clear communication and a hassle-free experience during your visit to Gordie Boucher Ford of Kenosha. Avoiding the typical dealership runaround and delivering straightforward service is exactly what we strive for, and it’s great to know Bradford made such a positive impression. We appreciate your trust and look forward to serving you again in the future! Sal Pappalardo General Manager

September 08, 2025

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They always help, Mike is the best he never over recommends services, he is always willing to go above and beyond More

by Mrs Haywood
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Recommend Dealer
Yes
Sep 12, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re thrilled to hear that Mike consistently provides you with honest, reliable, and customer-focused service at Gordie Boucher Ford of Kenosha. It’s great to know that he never over recommends services and always goes above and beyond to make sure your vehicle is well taken care of. We truly appreciate your trust in both Mike and our service department, and we look forward to continuing to provide you with the same dependable care on every visit. Sal Pappalardo General Manager

September 05, 2025

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Very Satisfied! Barb is terrific. Whole service team top notch. Everyone there is very friendly. Thank u More

by rweiss
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Eljiah Goodwin

Sep 06, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re so glad to hear you are very satisfied with your experience at Gordie Boucher Ford of Kenosha. Barb is truly terrific, and we’re proud to have her as part of our team. It’s also wonderful to know our service team and friendly staff made such a positive impression. We appreciate your feedback and look forward to continuing to provide you with top-notch service on every visit. Sal Pappalardo General Manager

September 02, 2025

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Beyond wonderful service, all the staff are very helpful and friendly. Highly recommended them. Quick service and wonderful for a turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re thrilled to hear that you experienced beyond wonderful service at Gordie Boucher Ford of Kenosha. Our team takes pride in being helpful, friendly, and customer-focused, and it’s great to know you appreciated the quick service and fast turnaround time. Your recommendation means a lot to us, and we look forward to continuing to provide you with the same excellent care on every visit. Sal Pappalardo General Manager

August 27, 2025

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I was very impressed with the professionalism and look forward to going back when I need service again. More

by Jbgermantown
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Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

Aug 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re glad to hear you were impressed with the professionalism of our team at Gordie Boucher Ford of Kenosha. Providing a welcoming, professional experience is always our goal, and we look forward to seeing you again whenever your vehicle needs service. Sal Pappalardo General Manager

August 24, 2025

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The service manager in the way that he realize the difficulty when you don’t have your car and he made me feel comfortable, knowing that he would make sure that my car was properly taken care of and t More

by ABU1953
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Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Eljiah Goodwin

Aug 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that our Service Manager helped you feel comfortable during a difficult time without your car. At Gordie Boucher Ford of Kenosha, we understand how disruptive it can be to be without your vehicle, and it’s our priority to make sure repairs are done properly while also ensuring you have easy access and support throughout the process. We appreciate your trust in us and look forward to continuing to provide you with professional, customer-focused service in the future. Sal Pappalardo General Manager

August 19, 2025

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Katie was amazing and so was Barb from hospitality. My service was done in a timely manner. I did not receive a sticker in the window to remind me of when my next oil change is due. Those are apprecia More

by troemchris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

Aug 19, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback! We’re glad to hear that Katie and Barb from our hospitality team made your visit a positive experience and that your service was completed in a timely manner. We appreciate your note about the missing oil change reminder sticker we’ll make sure to address this so future visits include those helpful reminders. At Gordie Boucher Ford of Kenosha, we’re committed to providing both excellent service and convenience for our customers. Sal Pappalardo General Manager

August 16, 2025

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Very nice dealership and with the new building all the people have really stepped up in everyway. More

by DANROUTT
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Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

Aug 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you, Dan, for your review! We’re so glad to hear that you’re enjoying our new state-of-the-art dealership building and noticing how our team has stepped up to make the customer experience even better. At Gordie Boucher Ford of Kenosha, we’re committed to providing top quality service, whether you’re here for vehicle sales, service, or parts. We truly appreciate your support and look forward to serving you for all your automotive needs in the future! Sal Pappalardo General Manager

August 14, 2025

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This is an experience just for the red carpet treatment. Never seen so many people trying to make sure you're happy. The service people were so accommodating and pleasant. I would definitely come back More

by franl18
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Aug 14, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your wonderful review! We’re thrilled to hear you enjoyed the red carpet treatment at Gordie Boucher Ford of Kenosha. Our team takes pride in making sure every guest feels valued, and it’s great to know our service staff was accommodating, pleasant, and focused on your satisfaction. We look forward to welcoming you back for your next service visit. Sal Pappalardo General Manager

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