Barb Derose

Gordie Boucher Ford of Kenosha responded

Thank you for your honest feedback. We completely understand your frustration—an oil change taking an hour and 45 minutes without a tire rotation is not the level of service we aim to provide at Gordie Boucher Ford of Kenosha. Your time is important, and we sincerely apologize for the delay. We’d appreciate the opportunity to make it right. Please reach out to our Service Manager Belal Barakat at 262-697-0700 , and we’ll do everything we can to address your concerns and ensure a better experience moving forward. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re glad you’re enjoying our new state-of-the-art facility and the exceptional customer service. The automatic tire tread reader is one of our favorite new features too it’s a quick and easy way to ensure your vehicle stays safe on the road. We appreciate your support and look forward to serving you again soon at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Hello Fred: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Belal Barakat Service Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We’re thrilled to hear that your experience at Gordie Boucher Ford of Kenosha exceeded your expectations. Your recommendation to family and friends means a lot to us! We take great pride in offering top-notch service and making sure every customer leaves happy. Thanks again for choosing us, and we look forward to serving you or your loved ones in the future. Goodbye for now, and take care! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad to hear that our team at Gordie Boucher Ford of Kenosha was able to assist you with everything you needed. We pride ourselves on understanding our customers requests and going above and beyond to meet their expectations. Your satisfaction is our priority, and we’re happy to have earned your trust. If you need anything else, don’t hesitate to reach out. We look forward to serving you again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you so much for your continued trust and loyalty! Purchasing your 4th vehicle from Gordie Boucher Ford of Kenosha means the world to us. We're honored to be your go-to dealership for all your automotive needs, and it's customers like you who make what we do so rewarding. Whether it’s sales, service, or support—we’re always here to help. We truly appreciate your support and look forward to assisting you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We're thrilled to hear you're enjoying our new facility and that Bradford provided helpful, attentive service during your recent visit. At Gordie Boucher Ford of Kenosha, we’re committed to keeping our customers informed and comfortable every step of the way. We truly appreciate your support and look forward to continuing to provide you with top-notch service in our upgraded location! Sal Pappalardo General Manger