"Quick and Easy"
After identifying the make and model we wanted, Sport Mazda was the first to respond to prize requests with very upfront and honest pricing. Barby Irby was helpful - she had the car ready for us when we arrived and after a quick test drive, made the sale easy.
In my experience, the sales person who helped us, Barby, was upfront and honest. The communication back and forth was a little choppy for this purchase. I felt like I was calling and emailing without the answers as quickly as I had wanted them - but once they realized I was upset about this they got back on the phone and email with me. Once I chose my car, Barby made it easy for us to close the deal and was super meticulous about checking the car out and making sure it looked perfect. Juan and Barby located a car for me and had it brought to the dealership. Michelle then took us through what the car's features were, and that was very helpful. We've purchased 2 Mazdas within a few months from Barby and Juan.
After we agreed on a price (over phone and email) we went to the dealership. We were there for over 2.5 hours doing financing and all the paperwork. The Finance employee was good, but because we were tired, numbers seemed to be flying at us and not as clear as I would have liked. I'd suggest getting the numbers all done and transparent at the beginning of the process. I was probably just tired though.
"A very pleasant buying experience"
- Angel B
I was greeted at the door and introduced to my sales rep, Barby Irby. Barby did not try to sell me a car but rather helped me find the car I wanted. From there the entire team from insurance, financing and auto prep worked to complete my transaction as quickly and pleasantly as possible.
"My new mazda speed"
I love my new speed thank you so much for and amazing new car. Thank you for a wonderful experience!. I appreciate everything you did to go above and beyond
Purchasing my new car was so easy, I was taken care of very well by Barby, Edwin and the managers I worked with to make the deal happen. In the past buying a car has felt like a chore but not this time.
"After a tiring few days of looking, Barby was the nicest! "
I have never had a better experience with a salesman or a dealership, I will now be a loyal customer of sport Mazda and Barby.
In and out in 2 hours. Thank you for being so efficient. Best car buying experience I’ve had. I would definitely buy here again.
"Great experience start to finish"
I was out shopping for a new SUV as I was passing on my current vehicle to my son. I visited numerous dealerships searching for the perfect SUV to fit my needs. I visited Sport Mazda twice and was treated graciously with no pressure. They were informative and wanted to make sure I got exactly what I was looking for. I worked with both Alexander and Barbie and both were wonderful. Kiera spent time going over all the fantastic features of my new SUV as well. I love my new CX-5 ...thank you!!!
"Dennis service 061718"
Genuinely friendly and informative listens to my questions and concerns provide detailed explanation of concerns or issues keeps me updated on status of my vehicle
"I have never experanced customer service at this level!"
- Miriam Sanchez
After coming to this dealer to purchase my vehicle, i would not consider going anywhere else. Customer service at this service department is not only welcoming, but very well informed and do what they can to get me satisfied with my services. They answer my questions and help me with my needs to maintain my vehicle as much as they can and I cant have any complaints. Not only is Donny welcoming and helpful, but the entire staff welcomes you from the minute I pull in and I feel like I can safely be relieved of any tension or anxiety when it comes to helping me with my vehicle. I recommend they do the same to my friends and family coming to do business with services!