We highly recommend this dealership! After working with a number of other local dealers and having unpleasant service, it was a joy to meet Rob (who met me in a blizzard in the parking lot on my lunch hour). Everyone at this dealership bent over backwards to make our experience a great one, including the manager (great price) and finance team (who worked after hours to match our requested interest rate) and other staff who were more than happy to assist Rob in getting the tank filled and the vehicle cleaned up. We walked away very happy and have recommended them to everyone! Fred went out of his way the next day to get our stuff together and go over car features even though he wasn’t our salesman (Rob was off). Great business and great staff!!
"New VW GTI"
I had a great experience with Jeff Hepler (Sales), Bekah Wehman (Finance) and team at My Auto Import Center. Even though a long distance transaction, Jeff and Becka were very helpful and took care of the details. There was never any high-pressure sales tactics. On day of pick up, I only had a couple of forms to sign and I was on my way.
This is my first VW and I am very happy with my GTI so far! I look forward to a fun driving experience and many miles with this GTI - a great model year for this car!
Many thanks to Jeff, Bekah and team at My Auto Import Center.
- Mary Murray
Everyone at My Auto Imports is great. Very friendly & helpful. This is the 2nd vehicle that we purchased from Rob Gould & we really like him. He does a great job.
"Great used car selection. Friendly, helpful sales staff"
- Mr. Jay
We stopped by to look at a Subaru Outback and ended up buying a different one that was just as nice if not nicer than the one we had in mind. Our very competent sales rep, Fred Hill, helped us through the process of test driving and left us to our decision making. Once we decided to buy, he and the sales manager came up with a fair price for us. Fred took care of getting the finance information to their loan specialist and even offered to talk to our insurance person to get proof of insurance for us. It was a very positive experience.
"Love my new vehicle!"
So far I am loving my 4 Runner! Almost looking forward to Michigan winter driving now. Also happy to learn about leasing, I think it could be a long term option fpr me and I never thpught of it before. Thank you!
"Easy and fast"
We walked into this dealership after dealing with 4 other dealerships in hopes to find my daughter her first car! Fred Hill was an awesome help to us and found the car that my daughter wanted! We were so pleased with all of his help and the others at this dealership! We will be back again when another car is needed! He has been in contact with us even after we left the lot to make sure we are happy and that all is well with the car! I love how they treat us like this was a car for their own child and wanting to make sure that we are happy...or especially that our daughter was happy!
"Very pleasent "
Rob was great to work with. I told him what I was looking for in a car and he found exactly what I wanted. He didn't waste my tine with cars he knew I wouldn't want. We had a bad experience there once and almost didn't come back. So glad we did. If you want aomeone who listens to what you want and won't waste your time aee Rob. He knows what he is doing and he is such a nice guy.
This was our second pre-owned vehicle purchase from My Auto, and we would go back in a heartbeat! Rob Gould helped us out both times, promptly returning emails and making the process smooth. He even gave us a discount for being a repeat customer. We traded in vehicles both times, and what could have been a stressful event was painless and easy. We basically walked in, announced our intentions, and sat back while they did all the figuring. The play area and stocked fridge were lifesavers for our small children, who accompanied us. (Sorry about that!!) Charlie Knapp, the sales director, came over and introduced himself to us and made us feel valued and appreciated as customers. Finally, the paperwork was beautifully done by Bekah Wehman. She was genuine and kind and extremely organized. As much as I wanted this new vehicle, I dreaded the process of purchasing. However, in under 2 hours, we drove our new vehicle home. THANKS to all who made it the experience it was.
Wonderful experience. No sales pressure. Took us through the who process in a comfortable and relaxed atmosphere. The two people I worked with were friendly, efficient and professional. Second used car that I have bought here and would go back again and again.
"Happy new car owner!!"
Really happy with my new vehicle. Bekah and the other staff members made the experience enjoyable and very stress free. Got exactly what I was looking for, for a great price. Really excited with the extended warranties I was able to add and the low interest rates that were available for me. Will definitely come back to purchase my next vehicle here.