Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.9
82 Reviews
4.9

82 Reviews

Write a Review

82 Reviews of Belinda Frost

October 14, 2025

Dealership Rating
Employee Rating

Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Mansour, Michael Mansour, Cory Brown, Carmella Gullas, Richard Montague , Darius Roberts , Tabitha Barowick

October 09, 2025

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Employee Rating

Everytime I come here i have to sit for hours and they forgot to do my oil change that i had a appointment for at 3:00. More

by Dachellehayes2
Service Price Transparency
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Service Time
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Recommend Dealer
No
Oct 12, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 07, 2025

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Belinda Frost is great to work with. She always is so responsive and takes great care us. More

by Mary O.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 08, 2025

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

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If you're really serious about buying a vehicle it truly is the place to be right there they're very courteous and they will help you More

by NUPANUP8642
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mary Hernandez, Emmanuel Sims

October 03, 2025

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I went to the dealership for my 10am appt and was taken right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! More

by argkon15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Rachel Lewis

Oct 03, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2025

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Employee Rating

Good freindly and person checking me in was fast friendly and explained everything well andproffesional More

by tpatricy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 04, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2025

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Employee Rating

They did a great job helping me out . I would recommend them to every one More

by DANFORTH8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

September 18, 2025

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Employee Rating

I recently purchased my new car from Spitzer Kia Cleveland, and I couldn’t be more thrilled with the entire experience! I actually went in to get warranty work completed, and started out in deep con More

by Twrightatc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2025

Spitzer Kia Cleveland responded

Thank you so much for sharing such a detailed and thoughtful review of your experience! We’re delighted to hear that Belinda, George, and Mike each played such an important role in making your visit smooth, transparent, and stress-free. Our goal is always to provide attentive service and a welcoming atmosphere, and it’s wonderful to know our team delivered that for you. We truly appreciate your recommendation and look forward to serving you again in the future.

September 10, 2025

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Belinda Frost went above and beyond when servicing me. I also received help from Damon Swann and both were excellent going out of their way to assist me with anything I needed or any questions I had. More

by Tisdajahw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Damon Swann

Sep 10, 2025

Spitzer Kia Cleveland responded

Belinda and Damon will be thankful to have received your positive feedback on their excellent assistance. We hope you feel welcome to visit us anytime you are in need of our services, we would be happy to help!

July 22, 2025

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Employee Rating

Belinda Frost was a pleasure to work with. She made sure that I was taken care of twice. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Spitzer Kia Cleveland responded

Isaac, thank you for your positive review! We are happy to hear that Belinda could be of valuable assistance to you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

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