Ben Bleed | Page 12

Phenomenal experience with Lexus of Rockford. I can not speak highly enough of how our family was treated with the purchase of our "new to us" L/Certified GX460 Premium. My comments on the fol I can not speak highly enough of how our family was treated with the purchase of our "new to us" L/Certified GX460 Premium. My comments on the folks we worked with in this transaction: Chris Beto - In my opinion, Chris is the perfect definition of a person you want to work with when acquiring a vehicle. Chris took a very consultative approach with us based on the needs we had. He was very accomodating to our needs to test different models in order to make sure they would work with our family, car seats, and other needs. I also want to give him a pat on the back for how engaged he was with our 4 year old daughter. He was great around her. In no way, did we feel pressured into a decision. Chris was very understanding of our questions and concerns and helped us get to terms that worked for all of us. Mike Sartino - A rare positive comment about dealing with a manager in an auto dealership. Mike worked in concert with Chris to make sure our needs and objectives were met successfully from both the vehicle acquisition and the financial side of the equation. Mike was also very amiable to our concerns on the vehicle we acquired and was more than willing to make sure everything our new purchase will be 100% correct to our satisfaction. Ben Bleed - A very conscientious and customer driven contact within the Finance Department. Ben worked very hard for us based upon our stellar credit to get us the absolute best financial terms possible and was able to save us on the interest rate by closely working with their multiple sources. Ben was also very accomodating to our questions regarding an extension of the L/Certified warranty protection on this SUV. The paperwork process was handled smoothly and quickly. We appreciate his diligence and efforts on our behalf. In summary, if you're considering doing business with Lexus of Rockford, I would highly recommend that you consider working with the folks mentioned above. I feel you would be in very competent and capable hands. More

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Christian is the best. Very knowledgeable and helpful. He was able to get us the exact car model and color we wanted. Very easy and friendly to work with. Will definitely w Very knowledgeable and helpful. He was able to get us the exact car model and color we wanted. Very easy and friendly to work with. Will definitely work with him again for all future car purchases More

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I found Frank Bleers to be a great salesman, always willing to accommodate a customer’s needs, offering personalized service, and making the entire process so understandable because of his expertise an willing to accommodate a customer’s needs, offering personalized service, and making the entire process so understandable because of his expertise and knowledge. Andy, the manager, is also accommodating and willing to offer alternatives for customers. I have bought four out of my five Toyotas from Anderson Toyota in Rockford. Always good to buy local! More

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Chris Beto assisted my daughter and me in our search for the perfect used car for our family, and was simply a pleasure to work with. We purchased a used certified Lexus and couldn’t be more happier. From t the perfect used car for our family, and was simply a pleasure to work with. We purchased a used certified Lexus and couldn’t be more happier. From the moment we entered the dealership we were greeted professionally and the friendliness of Chris and sales manager, Mike Sartino, as well as Ben Bleed in finance and all the staff was second to none. It is quite possibly one of the best experiences purchasing an automobile we’ve ever had, and we will definitely be repeat customers. Chris & Holly Melvin Dixon, IL. More

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They did ok considering the issues with supply chain and product availability- the communication was a bit rough from time to time though product availability- the communication was a bit rough from time to time though More

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I want to thank Chris for his patience in helping with everything and going over the technology of my new 2022 Lexus. A special thank you to Mike Sartino for helping me again for selecting my car. I have everything and going over the technology of my new 2022 Lexus. A special thank you to Mike Sartino for helping me again for selecting my car. I have purchased over 10 Lexus vehicles over the years and they always make feel like a special customer. More

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Had a great pleasure of working with Chris Beto and Ben and the team. What an amazing crew!!! Great customer service, above and beyond. From the initial phone call to the minute I left dealership (and even and the team. What an amazing crew!!! Great customer service, above and beyond. From the initial phone call to the minute I left dealership (and even after) I felt welcomed and was treated well. Every single person I’ve met in person and spoke on the phone were incredibly polite and nice. Excellent! More

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Everyone was very friendly and helpful. Gio was very professional and knowledgeable. Why go anywhere else? Gio was very professional and knowledgeable. Why go anywhere else? More

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Great service, Chris was excellent as usual, this has been my fourth Lexus from the dealership. No pressure sales. I would recommend it to anyone looking for a car. been my fourth Lexus from the dealership. No pressure sales. I would recommend it to anyone looking for a car. More

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Made the process fun while quickly processing our paperwork. Despite having only a few new cars available, we were able to find exactly what we are looking for. Chris and Ben were fantastic to work paperwork. Despite having only a few new cars available, we were able to find exactly what we are looking for. Chris and Ben were fantastic to work with. More

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