Dealership Experience
10 yrs, 5 mos
Industry Experience
24 yrs, 11 mos
Specialties & Trainings
General Motors Outstanding Product Knowledge and Customer Satisfaction Award
659 Reviews
Write a Review659 Reviews of Ben McFarland
April 25, 2019
See commits The only complaint I have is that I purchased a vehicle wrote the check.. told the salesman that I'd be back in 2 hours with my trade in, the title an The only complaint I have is that I purchased a vehicle wrote the check.. told the salesman that I'd be back in 2 hours with my trade in, the title and the extra key. ..please have the paperwork ready... when I came back 2 hours later none of the paperwork was ready the salesman was waiting on someone else...after over a hour of us waiting for him, he finely had a different salesman do our paperwork... which took another hour and a half...I was late for my extra job because the paperwork wasn't ready then was told I would have to wait another 45 minutes until a finance guy would be available to complete the title work. ... the worse part of it all was that I paid for the car in full... there is no loan paperwork that needed filled out... and I was 2 hours late for my second job... the salesman was for the start was upfront and didn't give me the typical salesman b.s. that I liked... they did try to be nice but after waiting that long I was not on friendly terms... I work several jobs so I can purchase things like cars and only have to write one check. ...buying a vehicle should not be a all day event and I tried to avoid that but. ... More
Other Employees Tagged: Bart Anderson, Al Vincent , John Wilson
April 18, 2019
Title goes here Went above and beyond to provide the best customer service within reason. Stayed late to get the deal done I would highly recommend the sapaugh dealer Went above and beyond to provide the best customer service within reason. Stayed late to get the deal done I would highly recommend the sapaugh dealership any day . More
Other Employees Tagged: John Wilson, Mike delicatto
April 18, 2019
Very nice and knowledgeable Very nice to work with. Very knowledgeable. I think they have me a fair deal. The sales person was very nice. He did a great job explaining everything Very nice to work with. Very knowledgeable. I think they have me a fair deal. The sales person was very nice. He did a great job explaining everything. More
Other Employees Tagged: Rich Konold
April 17, 2019
Fast easy purchase! The salesman and financial manager were very knowledgeable and respectful! My purchase was smooth as silk ! The sales manager gave me full value I as The salesman and financial manager were very knowledgeable and respectful! My purchase was smooth as silk ! The sales manager gave me full value I asked for on my used truck! So far I am content with the sales team at Sapaugh! More
Other Employees Tagged: Mike Herbst
April 13, 2019
Fantastic I wouldn't go anywhere else. Brian Hankins is extremely knowledgeable and easy to get along with. Sapaugh makes the leasing process so easy. Mike Reag I wouldn't go anywhere else. Brian Hankins is extremely knowledgeable and easy to get along with. Sapaugh makes the leasing process so easy. Mike Reagan made the financial process Soo easy. No headaches. More
Other Employees Tagged: Joe Clemens, Tom Crenshaw , Brian Hankins, Mike Reagan
April 07, 2019
Outstanding! This was the easiest car buying experience I have ever had! My salesman and everyone I dealt with during the process were laid back and friendly, yet This was the easiest car buying experience I have ever had! My salesman and everyone I dealt with during the process were laid back and friendly, yet very professional. The follow-up after the sale was also very impressive. I would definitely recommend Sapaugh to anyone looking to purchase a GMC. More
Other Employees Tagged: Kevin Stanfill
March 29, 2019
Prompt, friendly, professional buying experience!!! The salesman was very friendly, knowledgeable and professional with all aspects of assisting me in buying my new Buick!! I didn't have to haggle, to g The salesman was very friendly, knowledgeable and professional with all aspects of assisting me in buying my new Buick!! I didn't have to haggle, to get a fair price on this beautiful car, and the whole experience went quickly. More
Other Employees Tagged: Kevin Stanfill
March 26, 2019
Excellent customer service Ben Mcfarland and Ryan Picarella made my entire buying experience stress free. Any questions I had during the process were answered without hesitation Ben Mcfarland and Ryan Picarella made my entire buying experience stress free. Any questions I had during the process were answered without hesitation. Friendly and great customer service. All my future car purchases will be through Sapaugh. More
Other Employees Tagged: Ryan Picarella
March 23, 2019
Great You feel welcome when you walk through the door great smile and they will work with you on anything you are looking for one of the best dealerships I You feel welcome when you walk through the door great smile and they will work with you on anything you are looking for one of the best dealerships I ever been to I am glad that my cousin recommended them I like to thank Ryan and Ben More
March 01, 2019
Experience was excellent They all work hard to satisfy their customers. I’m very pleased with my purchase of a new GMC pickup. I recommend Sapaugh. I’m satisfied. They all work hard to satisfy their customers. I’m very pleased with my purchase of a new GMC pickup. I recommend Sapaugh. I’m satisfied. More
Other Employees Tagged: Brian Hankins
Dealership Inventory (822 Vehicles)

