Ben Ossome | Page 6

Sales rep was awesome, but finance was was extremely slow I will start by saying that this review and rating doe not have anything to do with our Sales rep Ben. We came looking for a very specific car. He sho I will start by saying that this review and rating doe not have anything to do with our Sales rep Ben. We came looking for a very specific car. He showed us exactly what we asked about and did not attempt to up sell us a new or more expensive vehicle. Thank you Ben! We waiting at least 4 hours for financing. Of this time, it only took us about 15 minutes to negotiate. This was a ridiculously long amount of time to wait. This is the reason that we will not purchase another vehicle here. This was a missed opportunity because we are planning to buy another car this year and has been considering a new Toyota. More

by KIM.CANCILLA Verified Customer Verified Customer

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Strong Financing and Sales Team We didn’t really have a big budget when it came to the vehicle and monthly payments. But our salesman and Mel worked hard to make sure everything fit We didn’t really have a big budget when it came to the vehicle and monthly payments. But our salesman and Mel worked hard to make sure everything fit perfectly! Very happy! :) More

by KHARTWIG31 Verified Customer Verified Customer

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excellent service Everyone was friendly and very helpful. My only complaint would be that the paperwork took along time to complete because equipment wasn't working. I Everyone was friendly and very helpful. My only complaint would be that the paperwork took along time to complete because equipment wasn't working. I would rate my experience a nine out of ten. I will refer friends and family to Maita Toyota in the future. My regret is that I can not remember the names of employees. More

by ANGELALEBEAU Verified Customer Verified Customer

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Quality Service We have had both our Highlander and Prius serviced at Maita for years. The service is very good, efficient, and completed on time. The staff are all w We have had both our Highlander and Prius serviced at Maita for years. The service is very good, efficient, and completed on time. The staff are all well-versed in interpersonal skills and you won't be disappointed. More

by HENRYMORITA Verified Customer Verified Customer

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Very long day Our salesman, Ben, and Manny, our finance rep, were very knowledgeable and helpful in their areas of the transaction. Both of them took the time to ex Our salesman, Ben, and Manny, our finance rep, were very knowledgeable and helpful in their areas of the transaction. Both of them took the time to explain everything within their respective scopes and made sure to answer in detail any questions that came up, clarifying any confusion we had. There was, however, a lot of wasted time filling out preliminary paperwork just to begin to talk about a deal (apparently to ensure we were “serious buyers”). None of the other dealerships we had visited had required such paperwork to be filled out. We had also asked to come back the next day to finish up signatures, since it had been a long day and had gone late into the evening, but we received empty threats from Mel about selling the car, if we chose to do so. More

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Great experience! No pressure salespeople. I am pleased to tell you that Jesse Elsberry was just awesome to work with. He was friendly open to negotiate and very patient. I walked away with a q I am pleased to tell you that Jesse Elsberry was just awesome to work with. He was friendly open to negotiate and very patient. I walked away with a quality vehicle at a wonderful price! I will definitely be buying again from here. Thank you so much!! More

by JWCH77 Verified Customer Verified Customer

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great service This place have great service. The employees like to help me as much as they can. They go the extra mile just to make sure i got everything taken care This place have great service. The employees like to help me as much as they can. They go the extra mile just to make sure i got everything taken care of. More

by CHENGCHEE Verified Customer Verified Customer

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Great customer service! Great buy experience! Would highly recomend this dealer. Best prices in the sacramento área. Would buy again from Maita Toyota. Got a great Toyota tac Great buy experience! Would highly recomend this dealer. Best prices in the sacramento área. Would buy again from Maita Toyota. Got a great Toyota tacoma. More

by PUMAS2378 Verified Customer Verified Customer

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The sales people were wonderful the experience...? I appreciated the professionalism, kindness and understanding that was shown to me from Ben, Shane and Jay. Execution behind the scenes from finance w I appreciated the professionalism, kindness and understanding that was shown to me from Ben, Shane and Jay. Execution behind the scenes from finance was terrible. More

by TOREY.LANG Verified Customer Verified Customer

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My sales guys is the best 2nd time going to Ben and the reason why is because cars about what kind of car u want and payment . Happy birthday with my car 2nd time going to Ben and the reason why is because cars about what kind of car u want and payment . Happy birthday with my car More

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