Benn Edwards | Page 13

Best buying experience I've had at a car dealership I was very impressed by how helpful Benn Edwards was at providing all the information I was looking for. I did receive excellent personalized attentio I was very impressed by how helpful Benn Edwards was at providing all the information I was looking for. I did receive excellent personalized attention from Benn and he was very prompt in responding to my queries and in subsequent follow up. He made the whole buying experience seamless and I would highly recommend him to other folks who have the opportunity to work with him. Sigis Skirpa oversaw the entire process and was extremely helpful. We enjoyed working with him and he made sure we got an excellent price for the vehicle. More

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Great experience after two car purchases. Great experience with BMW of Catonsville particularly Benn, Jerry and Sigis. We were able to come to deal very quick and with no headache on my 2nd B Great experience with BMW of Catonsville particularly Benn, Jerry and Sigis. We were able to come to deal very quick and with no headache on my 2nd BMW purchased from them. Recommend buying your next BMW there. Service has always got me right in and out on my last BMW. No complaints. More

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Very good service and good price. Benn was nice and clear he did not push me about anything. It was pleasant experience buying from BMW of Catonsville. he did not push me about anything. It was pleasant experience buying from BMW of Catonsville. More

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Great service Benn Edwards did a great job delivering my car and made it as efficient and painless as possible. I would strongly recommend him and the dealership. Benn Edwards did a great job delivering my car and made it as efficient and painless as possible. I would strongly recommend him and the dealership. More

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Horrible experience - avoid! If you want one sales person to ignore you (Benn), and another to talk to you in a very condescending manner (Kevin) - then this is the dealer for you If you want one sales person to ignore you (Benn), and another to talk to you in a very condescending manner (Kevin) - then this is the dealer for you. I'm actually convinced these sales men hate working with woman - especially women who they can't take advantage of. We were 99% complete with a deal on a car that was listed for 52,426 with 2200 miles - then I find out the vehicle actually has 4,993 - that's more than DOUBLE. In good faith, I asked for a the price to be reduced to $52 even. The response I got was "If you don't see the value, then thanks for your interest." I was beyond appalled by their lack of customer service - especially when you're buying such an expensive car. I also got ignored by both the sales manager Anthony and the GM David. It is clear they operate in an unethical manner and do not value their customers. Go to the BMW of Silver Spring instead. More

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Excellent customer service from Ben Edwards Excellent customer service from Ben Edwards,.Ben Is very knowledgeable of product he is selling and he made my wife in me feel very comfortable. Excellent customer service from Ben Edwards,.Ben Is very knowledgeable of product he is selling and he made my wife in me feel very comfortable. More

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So easy I didn’t need to shop around I live about 40 miles from the greater Baltimore area, so when I headed that way to buy a car I had a series of dealerships on my list to stop by. I I live about 40 miles from the greater Baltimore area, so when I headed that way to buy a car I had a series of dealerships on my list to stop by. I already picked out several cars and made contacts with all the salesman. BMW of Catonsville was my first stop and Benn was my salesman. He made me the process so easy that I never made it to the second dealership. One of my biggest takeaways was that despite the fact that I was buying a used BMW, the experience made me feel like I was purchasing new. I had to stop back in a few days later to bring some paperwork and Benn even filled my gas tank again. He didn’t have to do that. More

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A good place to buy your BMW My wife and I bought a used BMW from BMW if Catonsville. Our experience there was excellent and I have no hesitation recommending this dealership. B My wife and I bought a used BMW from BMW if Catonsville. Our experience there was excellent and I have no hesitation recommending this dealership. Benn Edwards, our client advisor was excellent and even helped with the final detailing of the car at delivery. We got a great vehicle, and you should too. More

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Another Excellent Experience Just purchased my second vehicle from Benn Edwards at BMW of Catonsville. Like last time the purchase experience was excellent. Unlike my last vehic Just purchased my second vehicle from Benn Edwards at BMW of Catonsville. Like last time the purchase experience was excellent. Unlike my last vehicle, I custom ordered a 2020 330iX. The ordering process went smoothly. The car did get held in Vehicle Processing in Baltimore for a recall. Through no fault of the dealer, the vehicle took about a month to clear. Benn provided status as soon as it became apparent that this was not a normal hold. Once the car arrived, I was in and out of the dealership with the promised price in less than two hours. It pays to go in the morning. Only comment was that the finance person (new to BMW of Catonsville) did give me a bit of a hard sell for tire and wheel protection, not taking 'no' for an answer. But that shouldn't subtract from what was an overall great experience. Highly recommend Benn and BMW of Catonsville. More

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Efficient and Professional! Benn made it easy. Found what I wanted and gave me a great deal! Sam got me good Financing and gave me some good restaurant tips! Benn made it easy. Found what I wanted and gave me a great deal! Sam got me good Financing and gave me some good restaurant tips! More

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