Benn Edwards | Page 13

Excellent customer service from Ben Edwards Excellent customer service from Ben Edwards,.Ben Is very knowledgeable of product he is selling and he made my wife in me feel very comfortable. Excellent customer service from Ben Edwards,.Ben Is very knowledgeable of product he is selling and he made my wife in me feel very comfortable. More

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So easy I didn’t need to shop around I live about 40 miles from the greater Baltimore area, so when I headed that way to buy a car I had a series of dealerships on my list to stop by. I I live about 40 miles from the greater Baltimore area, so when I headed that way to buy a car I had a series of dealerships on my list to stop by. I already picked out several cars and made contacts with all the salesman. BMW of Catonsville was my first stop and Benn was my salesman. He made me the process so easy that I never made it to the second dealership. One of my biggest takeaways was that despite the fact that I was buying a used BMW, the experience made me feel like I was purchasing new. I had to stop back in a few days later to bring some paperwork and Benn even filled my gas tank again. He didn’t have to do that. More

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A good place to buy your BMW My wife and I bought a used BMW from BMW if Catonsville. Our experience there was excellent and I have no hesitation recommending this dealership. B My wife and I bought a used BMW from BMW if Catonsville. Our experience there was excellent and I have no hesitation recommending this dealership. Benn Edwards, our client advisor was excellent and even helped with the final detailing of the car at delivery. We got a great vehicle, and you should too. More

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Another Excellent Experience Just purchased my second vehicle from Benn Edwards at BMW of Catonsville. Like last time the purchase experience was excellent. Unlike my last vehic Just purchased my second vehicle from Benn Edwards at BMW of Catonsville. Like last time the purchase experience was excellent. Unlike my last vehicle, I custom ordered a 2020 330iX. The ordering process went smoothly. The car did get held in Vehicle Processing in Baltimore for a recall. Through no fault of the dealer, the vehicle took about a month to clear. Benn provided status as soon as it became apparent that this was not a normal hold. Once the car arrived, I was in and out of the dealership with the promised price in less than two hours. It pays to go in the morning. Only comment was that the finance person (new to BMW of Catonsville) did give me a bit of a hard sell for tire and wheel protection, not taking 'no' for an answer. But that shouldn't subtract from what was an overall great experience. Highly recommend Benn and BMW of Catonsville. More

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Efficient and Professional! Benn made it easy. Found what I wanted and gave me a great deal! Sam got me good Financing and gave me some good restaurant tips! Benn made it easy. Found what I wanted and gave me a great deal! Sam got me good Financing and gave me some good restaurant tips! More

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Amazing. Friendly. No nonsense. This is my 2nd experience at BMW of Catonsville...and there will be more in the future. The service I’ve had there is always great and top notch. . My This is my 2nd experience at BMW of Catonsville...and there will be more in the future. The service I’ve had there is always great and top notch. . My salesman, Benn knows what he is doing and is no nonsense. He doesn’t waste your time with games or other foolishness. I highly recommend BMW of Catonsville and Benn. More

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Easy to work with & Trustworthy Benn Edwards was so easy to work with and I can vouch for his trustworthiness. I do not like shopping and the idea of a hard sell at a dealership make Benn Edwards was so easy to work with and I can vouch for his trustworthiness. I do not like shopping and the idea of a hard sell at a dealership makes my skin crawl! If you want a no-hassle, no-pressure car-buying experience, Benn is your guy! Benn helped me select a car over text and when it came time for me to come in for the final purchase, Benn’s pricing was lower than it was at another dealership after hours of being held captive.;) The final process of choosing the loan and warrantee was also VERY easy. Benn coached me through a few choices and did not try to “up-sell” me. He truly took into consideration my life and helped me weigh my options clearly without any pressure. The first thing I did when I left the dealership was tell all my friends to buy their cars from Benn! More

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3rd BMW from Benn Edwards Benn Edwards exemplifies excellent customer service. He dedicates himself to his clients to provide a positive experience. Benn genuinely wants you t Benn Edwards exemplifies excellent customer service. He dedicates himself to his clients to provide a positive experience. Benn genuinely wants you to leave the dealership happy and satisfied, which he demonstrates through his listening skills, patience, thorough knowledge, and attentiveness. His calm and comforting presence will immediately put you at ease and make you feel like a valued client from the very beginning of your car search, up until the end of the deal...always followed by his expressed gratitude. Much thanks to you too, Benn. More

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Had a good experience leasing a 330e We have been shopping at BMW of Catonsville for several years. Benn was very honest and straight forward. Hassan was also very helpful and made the wh We have been shopping at BMW of Catonsville for several years. Benn was very honest and straight forward. Hassan was also very helpful and made the whole finance process very fast. Great experience working with David Lee as a manager after negotiation didn't work with Sigris. Would suggest to Sigris to treat returning customers better than the way he treated us! More

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Best buying experience of a car ever!! From the moment I walked in the door and was greeted by Benn, the experience was painless and positive. Benn was attentive and listened to my needs a From the moment I walked in the door and was greeted by Benn, the experience was painless and positive. Benn was attentive and listened to my needs and was warm and never pushy. He was knowledgeable worked to get me the deal I wanted. Hassan was also unbelievable and even though I had brought in 2 loan offers from my banks, he was able to top that with financing that was the best for a used car. He also was so pleasant and helped me out in other ways, explaining the warranties. Thank you both for your awesome professionalism and for a great experience!! More

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