Bill Cannato | Page 3
Service Manager
Ken Ganley Chrysler Dodge Jeep Ram Mentor
8505 Mentor Ave
Mentor, OH 44060
Hi! My name is Bill Cannato! I am married to my beautiful wife Marcia and we have 2 wonderful sons, William III and Michael. We enjoy as a family attending all types of auto racing events when time permits. We are committed to making your service experience a great one. Our service staff is fully trained to handle all your service needs. I look forward to seeing you in the near future! Please feel free to call us or visit our website to schedule your next service appointment!
Read more40 Reviews
Write a Review40 Reviews of Bill Cannato
November 16, 2018
300s Freak I always get into the dealership in a good amount of time. Everyone in there is so friendly and the go beyond the line of duty. Which is great. I always get into the dealership in a good amount of time. Everyone in there is so friendly and the go beyond the line of duty. Which is great. More
August 21, 2018
Worst Service I have ever experienced Do not bring your vehicle in for service! I have had the worst experience and the customer service has been terrible. Brought my 2016 Jeep in for an o Do not bring your vehicle in for service! I have had the worst experience and the customer service has been terrible. Brought my 2016 Jeep in for an oil change there for the first time and found out they didn't put oil in it. Car was stalling out and lights were on so I brought it to another dealership to find out there was no oil put in my car causing all the issues and having to replace other parts that went bad due to not having oil. I called and talked with the service manager and a manager and was told I could take time out of my day and inconvenience me to bring it in for them to look at my car but I would have to pay for it all. They were not friendly. Would never recommend the dealership for service work. More
Other Employees Tagged: Justin Taylor , Oliver Markon, Customer Service
May 11, 2018
Awesome Very friendly and transparent, you don't feel like you are getting the run around, you feel as if they actually want to help not just sell you somethi Very friendly and transparent, you don't feel like you are getting the run around, you feel as if they actually want to help not just sell you something More
Other Employees Tagged: Bob Kukwa, Troy Rossman, Justin Taylor , Bruce Bukovinski, Jim Waterwash
April 23, 2018
excellent-this good service/always helpful - great dealership- easy access for work to get done-this van was my 5th and all were good vehicles thank you good service/always helpful - great dealership- easy access for work to get done-this van was my 5th and all were good vehicles thank you More
Other Employees Tagged: Bill Whipple
April 21, 2018
Just great people all the way around! People there have an outstanding knowledge of product coupled w/ large inventory- And they keep there word about promises made- promises kept. If you People there have an outstanding knowledge of product coupled w/ large inventory- And they keep there word about promises made- promises kept. If you want service, Whipple and the crew there will bend over backwards to make you happy! No mickey mouse organization here, professional, courteous, and knowledgeable made the buying experience very pleasant. kudos to Justin Taylor and Larry for a job well done. More
Other Employees Tagged: Justin Taylor, Al Uber , Zaid Alsaifi, Nicholas Artino, Henry Bailey, Larry Orozco, Carol Perala, Bill Whipple
March 30, 2018
Oil, air filter, new tires and wheel bearing repair/replace I have been coming to this dealer for 5 years and never had any problem with the work provided. The whole service team is devoted to helping their cu I have been coming to this dealer for 5 years and never had any problem with the work provided. The whole service team is devoted to helping their customers with courtesy and friendliness in order to provide excellent service for their customers needs and alert them about necessary repairs that need attention now or shortly in the future. They are not pushy but informative with their assessments. More
Other Employees Tagged: Oliver Markon, Mike Thomas, Bill Whipple, Recently Larry Clement in the service dept. and various service technicians over the past 5 years of which I do not know their names but have always provided excellent service.
February 23, 2018
Warranty item for transmission Don and Bill helped me deal with a frustrating situation with my 2013 Dodge Ram 2500. It was regarding the rework on the transmission for a replacem Don and Bill helped me deal with a frustrating situation with my 2013 Dodge Ram 2500. It was regarding the rework on the transmission for a replacement part that apparently failed again. More
Other Employees Tagged: Don Weiland
February 23, 2018
Service Dept. That Cares I have been using this service department for around 37 years. They are excellent. They care about their customers and keep my card in top condition I have been using this service department for around 37 years. They are excellent. They care about their customers and keep my card in top condition They also work to keep my costs down. I always ask for Bill Whipple to handle me. I have dealt with him for years and I look to him also as a friend. I also have confidence and trust in Bill Cannota. I also look at him as a friend. I wish I knew the names of some of the service people as they always get the items fixed first time. These people are the reason I keep coming back. More
Other Employees Tagged: Bill Whipple
May 07, 2017
This dealership goes above and beyond for me. I've been leasing and servicing my cars for the last 15 years. Everywhere from the moment I walk in to the moment I leave. I am made to feel like a qu I've been leasing and servicing my cars for the last 15 years. Everywhere from the moment I walk in to the moment I leave. I am made to feel like a queen. Customer service is exceptional A plus! More
Other Employees Tagged: Kenny Kukwa, Troy Rossman , Bill Whipple
January 11, 2017
Service Had vehicle towed to dealership due to an accident. They ordered parts and were able to fix the vehicle in the time promised to me. Also, they did all Had vehicle towed to dealership due to an accident. They ordered parts and were able to fix the vehicle in the time promised to me. Also, they did all recall work without even asking. A great proactive approach. Thanks More

