Bill Cosenza | Page 14

As returning customers we knew what to expect. Justice is always willing to go that extra mile to put folks at ease and facilitate purchasing a vehicle. As a major purchase it can be intimidating Justice is always willing to go that extra mile to put folks at ease and facilitate purchasing a vehicle. As a major purchase it can be intimidating to struggle with auto equipment, programs, financing, etc. Justice has the experience and patience to escort you thorough the process. And when it came time to do paperwork, Jayson made it quick and easy. A pleasure to do repeat business with Justice and BMW of West Chester. More

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Bill Cosenza is always helpful and looks after my vehicles when I have them in for service. The service technicians are very competent. vehicles when I have them in for service. The service technicians are very competent. More

by SHEDRIDC Verified Customer Verified Customer

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Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. steps. Was very responsive when I needed to speak to her. More

by DWeb Verified Customer Verified Customer

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excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure detail all the findings and provided all the required support to make my experience absolute pleasure More

by ajaynath.s Verified Customer Verified Customer

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Great service, great staff! We have bought two cars in the last two years from them! Highly recommend! We have bought two cars in the last two years from them! Highly recommend! More

by jim@orfanakos.com Verified Customer Verified Customer

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Work was done well. Even though I was told, I probably didn’t need it. Turns out I did. I’m just curious why every time I bring this car to the dealership I am told I n Even though I was told, I probably didn’t need it. Turns out I did. I’m just curious why every time I bring this car to the dealership I am told I need new tires? It had only been 4000 miles since my last inspection. And my tires at that point were rated at seven. When I came to the dealership, they told me they were at a three. After my appointment, I went to my tire guy and yes, my tires are fine and they were not out of three. It makes me not trust this dealership. This is not the first time this has happened. More

by jules Verified Customer Verified Customer

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Bill C. was courteous and flexible as far as scheduling an appointment for a service job. was courteous and flexible as far as scheduling an appointment for a service job. More

by hearsay04 Verified Customer Verified Customer

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Everyone I worked with in the car buying and delivery process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness over the July 4 holiday weekend was much appreciated. More

by SUSAN36 Verified Customer Verified Customer

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Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning More

by JOEONSSO Verified Customer Verified Customer

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Great service…. Bill is a fine technician and professional. I respect his opinions and experience. Bill is a fine technician and professional. I respect his opinions and experience. More

by mike Verified Customer Verified Customer

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