Bill Cosenza | Page 23
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
390 Reviews
Write a Review390 Reviews of Bill Cosenza
August 13, 2024
I came in for state inspection. That was accomplished and I asked about 2 other issues and made an appointment to have them taken care of. Everything was done in a timely manner, an That was accomplished and I asked about 2 other issues and made an appointment to have them taken care of. Everything was done in a timely manner, and I really appreciate the information presented ahead of the service. My service advisor is the best! More
Other Employees Tagged: Joe Izzi , Anthony Vitelli
August 09, 2024
Thanks to Bill Cosenza for taking the time to explain all options and service recommendations. Bill always goes the extra mile to make sure the customer receives the best service possible. options and service recommendations. Bill always goes the extra mile to make sure the customer receives the best service possible. More
Other Employees Tagged: Rich Weller
August 09, 2024
When having my X5 serviced, I am confident that the recommendations and services rendered will reach or exceed all expectations. Bill Cosenza is a true professional. recommendations and services rendered will reach or exceed all expectations. Bill Cosenza is a true professional. More
July 15, 2024
I have purchased/leased many cars from Justice Mogano at this dealership for nearly 30 years. Justice is a trusted advisor. His customer care skills and attention to detail are exemplary. The dealership this dealership for nearly 30 years. Justice is a trusted advisor. His customer care skills and attention to detail are exemplary. The dealership service department is solid as well. The technology they use, from the diagnostics to service videos they take of my vehicle's needs, make it easy for me to understand in order to make informed decisions. I highly recommend BMW of West Chester without reservation! More
Other Employees Tagged: Wilmer Rodriguez, Justice Mogano, Nick Capparelli
July 05, 2024
My tire had a bubble so needed replacement. I was able to get an appointment in relatively short time if I waited at the dealer for the work to be done. Total time waiting was about 2 hours d I was able to get an appointment in relatively short time if I waited at the dealer for the work to be done. Total time waiting was about 2 hours during which I got lots of paperwork done! Tire was under warranty, tire was replaced, I now am driving on 4 safe tires in my safe BMW. More
June 18, 2024
West Chester BMW has the most knowledgeable and professional service department on the Main Line. professional service department on the Main Line. More
Other Employees Tagged: Wilmer Rodriguez , Chris Clayton
June 17, 2024
The dealership and Bill my service advisor, were exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been t exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been to the dealership in approximately 2 years at work with me on several issues. The service tech provided an exceptional video about the inspection services. The dealership has consistently given me outstanding support in many ways. More

