Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 23

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
390 Reviews
4.9

390 Reviews

Write a Review

390 Reviews of Bill Cosenza

August 13, 2024

Dealership Rating
Employee Rating

I came in for state inspection. That was accomplished and I asked about 2 other issues and made an appointment to have them taken care of. Everything was done in a timely manner, an More

by CKW500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi , Anthony Vitelli

Aug 13, 2024

BMW of West Chester responded

We are delighted to hear you have been so pleased with the timely performance of our service team. Thank you for choosing BMW of West Chester!

August 12, 2024

Dealership Rating
Employee Rating

Good service, accommodated service need at within a short window. Convenient location and friendly service More

by nahfiq786786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the accommodating performance of our service team. Many thanks for choosing BMW of West Chester!

August 09, 2024

Dealership Rating
Employee Rating

Thanks to Bill Cosenza for taking the time to explain all options and service recommendations. Bill always goes the extra mile to make sure the customer receives the best service possible. More

by SNLNAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Weller

Aug 09, 2024

BMW of West Chester responded

We delighted to hear you have been so pleased with thorough service experience delivered by Bill. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Dealership Rating
Employee Rating

When having my X5 serviced, I am confident that the recommendations and services rendered will reach or exceed all expectations. Bill Cosenza is a true professional. More

by TECHAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2024

Dealership Rating
Employee Rating

I have purchased/leased many cars from Justice Mogano at this dealership for nearly 30 years. Justice is a trusted advisor. His customer care skills and attention to detail are exemplary. The dealership More

by RAD13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

BMW of West Chester responded

We are delighted to hear your have been so pleased with the continued exemplary customer care delivered by Justice over the years. We are additionally pleased to hear you have found our use of technology in the service department to be so helpful in making informed decisions. Thank you for being a valued member of the BMW of West Chester family!

July 05, 2024

Dealership Rating
Employee Rating

My tire had a bubble so needed replacement. I was able to get an appointment in relatively short time if I waited at the dealer for the work to be done. Total time waiting was about 2 hours d More

by Olivia and Ernie's mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

BMW of West Chester responded

We are pleased to hear our service team was able to assist you so efficiently and that you were still able to be productive while you waited. Thank you for choosing BMW of West Chester!

June 18, 2024

Dealership Rating
Employee Rating

West Chester BMW has the most knowledgeable and professional service department on the Main Line. More

by ROLIVER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez , Chris Clayton

Jun 18, 2024

BMW of West Chester responded

We gratified to hear you were so pleased with the knowledgeable and professional performance of our service team. Many thanks again for choosing BMW of West Chester!

June 17, 2024

Dealership Rating
Employee Rating

The dealership and Bill my service advisor, were exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been t More

by edp61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

BMW of West Chester responded

We are delighted to hear you were so please with the professional and courteous service experience delivered by Bill and found the technician video useful and informative. Many thanks from all of us here at BMW of West Chester!

June 17, 2024

Dealership Rating
Employee Rating

Bill was very professional and knowledgeable. He made the service process very pleasant. He is always very helpful and explains things throughly. More

by chris@cavalierhomes.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

BMW of West Chester responded

Thank you for your wonderful compliments for the professional assistance delivered by Bill. We are delighted to hear you were so pleased. Many thanks again for choosing BMW of West Chester!

June 17, 2024

Dealership Rating
Employee Rating

Both Bill and Chris a great service people. I always receive prompt service and my vehicle is repaired properly. More

by DONVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

BMW of West Chester responded

Thank you for your wonderful compliments for Bill and Chris. We are delighted to hear you continue to be so pleased. Many thanks for choosing BMW of West Chester!

...
23
...

Dealership Inventory (317 Vehicles)

used 2026 BMW M850 Gran Coupe car, priced at $113,085
2026 BMW M850 Gran Coupe
used
Sand exterior
Automatic
All-wheel Drive
used 2014 MINI Countryman car, priced at $12,999
2014 MINI Countryman
used
Blue exterior
Automatic
All-wheel Drive
used 2024 BMW 330 car, priced at $37,999
2024 BMW 330
used
Melbourne Red Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car
2026 BMW X5
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 530 car
2026 BMW 530
new
Gray Metallic exterior
Automatic
All-wheel Drive
used 2021 BMW X5 car, priced at $39,999
2021 BMW X5
used
Alpine White exterior
Automatic
All-wheel Drive