Bill Cosenza | Page 24

I would never go to another dealer, especially for service unless Bill left. He is a class act! service unless Bill left. He is a class act! More

by Dr Pete C Verified Customer Verified Customer

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Great service. Ontome and regular updates. no unwanted upsell. Very knowledgeable and courteous service team. Easy appointment and loaner provided. Ontome and regular updates. no unwanted upsell. Very knowledgeable and courteous service team. Easy appointment and loaner provided. More

by cnraghu19 Verified Customer Verified Customer

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Great timely service. There was a delay in getting some parts, but having the loaner car made it a non event. There was a delay in getting some parts, but having the loaner car made it a non event. More

by snyderdavidp Verified Customer Verified Customer

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I've purchased two new BMW's from Otto's / BMW of West Chester; 2018 530e and 2024 i5. I have worked with Bill Cosenza for more than five years and want to recognize and thank him as an outstanding Servi Chester; 2018 530e and 2024 i5. I have worked with Bill Cosenza for more than five years and want to recognize and thank him as an outstanding Service Advisor. I also want to give a shout out to Rich Weller, Service Director, for his assistance in scheduling my appointments. This service department is a primary reason for my BMW purchase decisions. More

by BMW DRIVER Verified Customer Verified Customer

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This is my 7th 5 series from this dealer and I wouldn't buy or service anywhere else. buy or service anywhere else. More

by FINNEGAN2 Verified Customer Verified Customer

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Always excellent service. I have a lot of confidence in the shop. Good communication with service advisor too. I have a lot of confidence in the shop. Good communication with service advisor too. More

by terrycallahan Verified Customer Verified Customer

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Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. The Team is friendly and professional, I highly recommend this dealership to anyone. More

by lthompson12 Verified Customer Verified Customer

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Bill Cosenza is a very good person polite and professonal I been dealing with Bill for over 20 year keep up the good work BILL Bob & laura Modesto I been dealing with Bill for over 20 year keep up the good work BILL Bob & laura Modesto More

by robertmodesto Verified Customer Verified Customer

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Always great service, comfortable lounge and expert workmanship. Never disappointed with service. Always wash my car when finished workmanship. Never disappointed with service. Always wash my car when finished More

by SWOGAN1 Verified Customer Verified Customer

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Bill Cosenza makes an impossible job seem easy. Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ a number of customers. Always professional, he spoke in a matter of fact tone and he made sure each customer that I saw him speak with understood their particular car issue and the solution. Hopefully BMW of WC values people like Bill. Otherwise there are numerous companies searching for this type of person. More

by MSCHU2219 Verified Customer Verified Customer

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