Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 22

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

October 02, 2024

Dealership Rating
Employee Rating

Service is always A-1! Bill Cosenza goes above & beyond! See you next time! Thanks More

by barmorepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of West Chester responded

We are gratified to hear you have continued to be so pleased with the the assistance delivered by Bill and our team here at BMW of West Chester!

September 25, 2024

Dealership Rating
Employee Rating

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

September 24, 2024

Dealership Rating
Employee Rating

We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi More

by HK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance delivered by Bill and our team here at BMW of West Chester!

September 14, 2024

Dealership Rating
Employee Rating

Bill and the team are responsive, thorough and go above and beyond to be sure the job is done right and the customer is satisfied. More

by adele.audet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

BMW of West Chester responded

We are gratified to hear you have continued to be so pleased with the responsive assistance delivered by Bill. Many thanks again from all of us here at BMW of West Chester!

September 05, 2024

Dealership Rating
Employee Rating

Always helpful, responsive and easy to understand what my car needs. Typically they get everything done to meet my schedule. More

by alec.brecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

Sep 05, 2024

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

September 04, 2024

Dealership Rating
Employee Rating

Heather was very responsive and kept me informed about repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggest More

by LRATCHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis , Rich Weiler

Sep 05, 2024

BMW of West Chester responded

We are delighted to hear your were so pleased with the assistance delivered by Heather and our team on your recent visit. Thank you for making us aware of your checkout and invoicing concerns. We always want to deliver the best level of service possible for you here at BMW of West Chester!

August 28, 2024

Dealership Rating
Employee Rating

Waiting for service on several recall notices, and being kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! More

by bobpurchase1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

BMW of West Chester responded

We are delighted to hear you have been so pleased with the performance of our service team here at BMW of West Chester.

August 26, 2024

Dealership Rating
Employee Rating

First class operation! Knowledgeable and friendly. Provided me with recommendations supported with a video from the actual technician. Plan on returning soon to have Value More

by vwrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable and friendly performance of Bill and our service team. We look forward to seeing you again here at BMW of West Chester!

August 26, 2024

Dealership Rating
Employee Rating

Bill and team great. I know the service team is top notch and I trust the dealership More

by JKELLY1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

BMW of West Chester responded

Thank you for your wonderful compliments for Bill and our team. We are delighted to hear you were so pleased with your visit here at BMW of West Chester!

August 16, 2024

Dealership Rating
Employee Rating

I would NEVER service or buy another BMW anywhere else. Ian in sales is great. Bill Cosenza in service is the absolute best! Class guy More

by Dr Pete C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

BMW of West Chester responded

We are truly gratified to hear Ian and Bill have continued to deliver the exceptional experience that keeps you coming back to BMW of West Chester!

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