Bill Cosenza | Page 22
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
390 Reviews
Write a Review390 Reviews of Bill Cosenza
September 25, 2024
Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More
Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis
September 24, 2024
We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fixed. More
Other Employees Tagged: Melissa Gibson, Joseph Fritz, Chad Carey, Caroline Combs , Anthony Blubello
September 05, 2024
Always helpful, responsive and easy to understand what my car needs. Typically they get everything done to meet my schedule. car needs. Typically they get everything done to meet my schedule. More
Other Employees Tagged: Heather Deritis
September 04, 2024
Heather was very responsive and kept me informed about repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggest repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggestions. One improvement noted—difficult to reach desk checkout staff by phone and system originally asked me to pay incorrect amount. More
Other Employees Tagged: Heather Deritis , Rich Weiler
August 28, 2024
Waiting for service on several recall notices, and being kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! More
August 26, 2024
First class operation! Knowledgeable and friendly. Provided me with recommendations supported with a video from the actual technician. Plan on returning soon to have Value Knowledgeable and friendly. Provided me with recommendations supported with a video from the actual technician. Plan on returning soon to have Value Line Brakes, Spark Plugs and tires as a result in my confidence with the store. Thank You Bill and BMW of West Chester Team. I highly recommend if you drive a BMW. Rich Strickland Jr More

